Flora Place

Welcome to our in-depth article about Flora Place, a lodging establishment located in the heart of Kota Bharu, Kelantan. For residents of Kelantan and visitors exploring this culturally rich state, understanding the various accommodation options available is crucial. This article aims to provide a clear and factual overview of Flora Place, covering its location, the services it has offered, its features, and how it might be perceived by local users. We believe in providing transparent information, and while we will present public data, it's important to note that recent customer reviews indicate significant challenges with its current condition and service quality. This piece will reflect on both its potential advantages and the reported issues, maintaining a professional yet factual tone. We understand that choosing accommodation is a significant decision, and our goal is to present a balanced picture to help you make an informed choice.

In Kelantan, the hospitality landscape is dynamic, with various types of lodging catering to diverse needs and budgets. Flora Place, situated in a central area of Kota Bharu, would ideally aim to serve travelers looking for convenience. However, as customer feedback can significantly impact reputation, it's vital to consider all available perspectives. While a review suggests it "was at one time a nice Hotel," more recent comments point to issues such as "maintenance is not upto the mark," "room floor is very dusty and dirty," and "the toilet bowl cannot flush well." These comments highlight areas where the establishment has reportedly fallen short of guest expectations. Our objective is to thoroughly examine these points, alongside the inherent advantages of its location, to give you a comprehensive understanding of what Flora Place currently represents as a lodging option in Kota Bharu.

This guide will delve into the specifics of Flora Place, drawing directly from the provided address and the detailed customer reviews. By analyzing both the potential benefits of its location and the challenges articulated by past guests, we aim to offer a realistic portrayal. We will focus on factual reporting, allowing you to weigh the various aspects. By the end of this article, you should have a solid understanding of Flora Place, enabling you to determine if it aligns with your accommodation needs and expectations for a stay in Kota Bharu, Kelantan. This insight is designed to be a useful resource for both local residents planning a stay or hosting guests, and those visiting from other states.

For many locals in Kelantan, selecting lodging often involves a balance between location, amenities, and overall value. Flora Place, positioned conveniently, could initially seem appealing based on its address. However, understanding the full scope of guest experiences is crucial. This article seeks to provide that comprehensive view, acknowledging both the benefits of its city-center location and the critical feedback regarding its maintenance and services, thereby ensuring that prospective guests in Kelantan have all the information needed to make a fully informed decision.

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Flora Place is strategically located at Lot 202, Jln Kebun Sultan, Bandar Kota Bharu, 15350 Kota Bharu, Kelantan, Malaysia. This prime address places the lodging firmly in the heart of Kota Bharu, the capital city of Kelantan. Kota Bharu is renowned for its vibrant cultural heritage, bustling traditional markets, historical landmarks, and exquisite local cuisine. Being situated on Jalan Kebun Sultan means that guests are perfectly positioned to immerse themselves in the city's dynamic life and access a multitude of key attractions and essential services with unparalleled ease.

The accessibility of Flora Place is, from a geographical standpoint, one of its most significant advantages. Its central location ensures that various modes of transportation are readily available. For guests arriving by car, the lodging is easily navigable via Kota Bharu’s main arterial roads. However, a significant point raised by a customer review is about parking: "Asked for the site car park, the receptionist said full! I book Thai Flora Place Hotel is because I need a car park! But on that day I have to find street parking and pay for it." This indicates that while a car park may exist, its availability is not guaranteed, and guests might need to rely on street parking, which could incur additional costs and inconvenience. Despite this, the central position makes the lodging an ideal starting point for exploring Kota Bharu on foot, utilizing local taxis, or leveraging popular ride-hailing applications, thereby minimizing travel time and enhancing overall convenience for those not solely reliant on on-site parking.

Guests at Flora Place would typically find themselves within mere minutes of a diverse array of amenities and iconic attractions. Popular destinations such as Pasar Siti Khadijah (the vibrant Central Market), cultural sites, and a plethora of authentic eateries serving exquisite Kelantanese dishes are often just a leisurely stroll or a very short drive away. Essential services including banks, pharmacies, and convenience stores are also within easy reach, ensuring that all daily needs can be met effortlessly. The energetic pulse of Bandar Kota Bharu means there is always something engaging to discover or experience, and Flora Place, by virtue of its location, serves as a convenient launchpad for urban explorations.

However, it's also important to note the review mentioning "Surrounding is very noisy during night time especially starting from 11pm, a lot of motorcycles' loud sounds." While the central location offers convenience, it can also come with the drawback of urban noise, particularly at night, which might impact the comfort of guests. This is a crucial factor for those who prioritize a quiet environment for rest. Nevertheless, the direct exposure to the local rhythm, combined with the sheer ease of navigating the city from such a central point, remains a core aspect of Flora Place's geographical suitability.

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Flora Place, as a lodging establishment, aims to provide fundamental services for its guests. However, based on recent customer reviews, there are significant reported issues concerning the delivery and quality of these services. Here's an overview of what might be typically offered, alongside the feedback received:

• Accommodation: The primary service is providing guest rooms for short-term stays. These would typically include beds and a private bathroom.
• Reception Services: A front desk would be available for check-ins, check-outs, and basic inquiries. However, a review noted issues with information provided by the receptionist regarding parking and room capacity ("The receptionist asked RM 2 for tourism fee but I don't see any notice. Asked for the site car park, the receptionist said full!").
• Room Amenities: Typically, rooms would be expected to include amenities like mineral water and towels. However, a review explicitly stated, "They said I can't get the fourth mineral water and the 4th towel. WTH?!" for a room advertised for four adults, indicating a discrepancy in provision.
• Cleanliness: A fundamental service in any lodging is cleanliness. Unfortunately, reviews indicate significant shortcomings: "Room floor is very dusty and dirty. Though told them, they said the housekeeper already clean. Bluff. Once step in, feet become black!" and "the toilets are in poor condition." This suggests a failure in maintaining expected hygiene standards.
• Maintenance: Functional facilities are crucial. A review mentioned "The toilet bowl cannot flush well" and generally "the maintenance is not upto the mark." This points to a lack of upkeep for essential utilities.
• Information Accuracy: There's a clear issue with misleading information on booking sites: "They should make amendment on Agoda or Booking.com sites as they said we cannot stay 4 adults in Family room. We should get extra bed?! But the site said the room is accommodate 4 adults!" This reflects poor service in managing guest expectations and accurate online representation.
• Parking: While a car park might exist, its availability is a reported issue, leading to guests having to "find street parking and pay for it." This indicates an inconsistent service regarding a crucial amenity for many travelers.
• Bed Sheets, Towels, Pillow Covers: Positively, one review noted that "the bed sheets, towels and pillow covers are all nicely washed and provided," suggesting some aspects of linen service are maintained.
• Front Desk Staff: Despite other issues, one review mentioned, "The front desk staff are very friendly and efficient," indicating a positive aspect of the reception service.

Overall, while Flora Place conceptually offers standard lodging services, the provided reviews highlight severe deficiencies in their execution, particularly concerning cleanliness, maintenance, and adherence to advertised room capacities and amenities.

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While Flora Place has received critical feedback regarding its current maintenance and service quality, it's important to acknowledge potential or past highlights, as well as features inherent to its location. Based on reviews, here are some points that could be considered:

• Convenient Central Location: This remains the strongest inherent feature. Its address on "Jln Kebun Sultan" in "Bandar Kota Bharu" provides excellent access to key attractions, dining, and essential services within walking distance or a short drive. This convenience is highlighted by one review noting, "location is convenient."
• Friendly and Efficient Front Desk Staff: Despite other issues, a significant highlight mentioned is that "The front desk staff are very friendly and efficient." This indicates a positive human element in the service, suggesting that guests might receive a warm initial welcome and competent handling of basic inquiries.
• Previously "Nice Hotel": One review states, "It was at one time a nice Hotel." This suggests that the establishment historically possessed positive attributes and could, with significant improvements, regain a better standing.
• Clean Linens: A specific positive point noted is that "the bed sheets, towels and pillow covers are all nicely washed and provided." This indicates that at least some aspects of hygiene are maintained.
• Affordable (Potentially): While not explicitly stated in reviews, properties facing maintenance issues often offer lower rates, which could be a highlight for extremely budget-conscious travelers willing to overlook reported problems.

However, it is crucial to balance these with the significant reported drawbacks, which directly impact the guest experience. The negative feedback regarding "very dusty and dirty" rooms, "toilet bowl cannot flush well," lack of guaranteed parking, noisy surroundings, and discrepancies in advertised room capacity and amenities are critical points that overshadow the potential highlights. Therefore, while the location and some staff interactions might be positive, the overall features related to property condition and service delivery present considerable challenges for guests.

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For inquiries regarding Flora Place, you can use the following contact details:

• Address: Lot 202, Jln Kebun Sultan, Bandar Kota Bharu, 15350 Kota Bharu, Kelantan, Malaysia
• Phone: 09-747 7888
• Mobile Phone: +60 9-747 7888

It is highly recommended to contact Flora Place directly before making any booking. Given the significant concerns raised in recent customer reviews regarding cleanliness, maintenance, and advertised room capacities, direct communication is crucial to confirm the current condition of the facilities, verify room details, inquire about parking availability, and discuss any specific needs or expectations. This proactive step can help manage expectations and potentially avoid an unsatisfactory experience.

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For the residents of Kelantan, and indeed for anyone within Malaysia seeking comfortable and reliable lodging in Kota Bharu, a careful consideration of Flora Place is essential. While its location offers inherent advantages, recent customer reviews highlight significant shortcomings that strongly suggest it may currently not be the most suitable option, especially for those prioritizing cleanliness, functional amenities, and accurate service delivery.

Firstly, its strategic location on Jalan Kebun Sultan in Bandar Kota Bharu remains its primary, undeniable benefit. For locals, this means being in the city's heart, with easy access to the vibrant Pasar Siti Khadijah, various local eateries, and other essential services. This proximity would theoretically be ideal for quick trips, family visits, or attending city events, minimizing travel time. However, this advantage is significantly undermined by the reported "very noisy during night time" due to "motorcycles' loud sounds," which directly impacts the ability to get a restful night's sleep – a fundamental requirement for any lodging.

Secondly, and most critically, the feedback regarding the hotel's condition and service quality raises serious concerns. Reviews explicitly state, "Room floor is very dusty and dirty... Once step in, feet become black!" and "The toilet bowl cannot flush well." Such issues with basic hygiene and functionality are unacceptable for any lodging and would be a major deterrent for locals who expect a certain standard of comfort and cleanliness. The comment that "the maintenance is not upto the mark" indicates systemic issues rather than isolated incidents. Furthermore, discrepancies between advertised room capacity on booking sites and actual amenities provided ("I can't get the fourth mineral water and the 4th towel. WTH?!") speak to a fundamental lack of transparency and commitment to guest satisfaction.

While one review commendably mentions "The front desk staff are very friendly and efficient" and that "bed sheets, towels and pillow covers are all nicely washed and provided," these positive points unfortunately appear to be overshadowed by the more severe maintenance and cleanliness issues. The reported problem with car park availability ("receptionist said full!") is also a significant inconvenience, particularly for locals who often travel by car.

In conclusion, despite its central and convenient location, the overwhelming negative feedback regarding cleanliness, maintenance, and service integrity makes it difficult to recommend Flora Place as a suitable lodging option for locals in Kelantan at this time. Prospective guests are strongly advised to exercise caution and perhaps explore other options in Kota Bharu that can guarantee a more comfortable, clean, and reliably serviced stay. It appears that Flora Place requires substantial improvements to meet the basic expectations of a quality lodging experience.

Flora Place

Lot 202, Jln Kebun Sultan, Bandar Kota Bharu, 15350 Kota Bharu, Kelantan, Malaysia