Nexus Regency Suites & Hotel Subang Jaya

Introduction / Overview

For residents of Selangor seeking accommodation in the Subang Jaya area, Nexus Regency Suites & Hotel Subang Jaya presents itself as a hotel with a specific set of characteristics that may appeal to certain travelers. Located in Seksyen 27, Shah Alam, this hotel aims to cater to guests looking for spacious rooms, particularly those on business trips or families requiring more living space. While it carries a "Suites & Hotel" designation, customer feedback suggests a more pragmatic approach to its offerings, focusing on essential comforts and a functional environment rather than extensive luxury. It's positioned as a suitable option for those who prioritize room size and a dedicated workspace within their accommodation. However, like any establishment, it has its strengths and areas where improvement is noted by past guests. This overview aims to provide a balanced perspective, allowing locals in Selangor to understand what to expect from a stay at Nexus Regency Suites & Hotel Subang Jaya, helping them decide if it aligns with their specific needs and expectations for a hotel experience in the region.

Location and Accessibility

Nexus Regency Suites & Hotel Subang Jaya is situated at 2, Jalan Perimbun 27/11, Seksyen 27, 40400 Shah Alam, Selangor, Malaysia. While its name includes "Subang Jaya," its address is officially within the Shah Alam district, specifically in Seksyen 27. This location offers a degree of accessibility for locals traversing Selangor. Seksyen 27 is an established area, providing reasonable connectivity to major road networks. For those driving from other parts of Selangor, such as Subang Jaya itself, Puchong, or Klang, the hotel can be reached via routes that connect to the major highways serving the Shah Alam and Subang Jaya areas. These include the KESAS Highway and the ELITE Highway, which facilitate travel across the state. Public transportation options, while available in the broader Shah Alam/Subang Jaya area, may require some planning to reach the hotel directly, and having a private vehicle often offers the most convenience for exploring the surroundings. The hotel is within a 15-minute drive of Sunway Pyramid Mall and i-City, popular attractions in the wider region, and about 20 minutes from the airport, indicating its relatively good position for travel and access to key destinations in Selangor. However, guests should note that amenities like shops or eateries might not be within immediate walking distance, making a car beneficial for exploring.

Services Offered

• Spacious Rooms: A consistent highlight, the hotel offers notably large rooms, including various suite options.
• Air-conditioned Rooms: All accommodations are equipped with air conditioning for comfort.
• Private Bathroom: Each room includes a private bathroom, often with a shower/tub combination, bidet, and complimentary toiletries.
• Restaurant: An in-house restaurant, Seni Kitchen, provides dining options, including buffet breakfast (often for a surcharge) and A la carte menus. Halal food options are available.
• Business Facilities: Designed for business travelers, the hotel offers a work desk in rooms, a business center, and meeting/banquet facilities.
• Lobby WiFi: Free Wi-Fi is available in public areas, specifically the lobby.
• Daily Housekeeping: Rooms are serviced daily to maintain cleanliness.
• Front Desk Services: A 24-hour front desk is available for check-in, check-out, and general assistance.
• Room Service: Limited hours room service is provided.
• Parking: On-site self-parking is available, typically for a daily fee.
• In-room amenities: These include a flat-screen TV with satellite/cable channels, minibar, coffee/tea maker, electric kettle, and bottled water.
• Laundry and Dry Cleaning: Services are available, often for an additional charge.
• Safety Features: The hotel provides safety deposit boxes, fire extinguishers, smoke detectors, and a security system.

Features / Highlights

• Generous Room Sizes: This is arguably the biggest highlight of Nexus Regency Suites & Hotel. Multiple customer reviews consistently praise the spaciousness of the rooms and suites, making them ideal for guests who require ample space for work, relaxation, or accommodating a family. This is a significant advantage over many standard hotel rooms.
• Dedicated Workspace in Rooms: For business travelers, the presence of a good working space within the room is a notable feature, although its utility can be hampered by the reported Wi-Fi issues.
• Value for Money (for room size): Many guests find the room size to be excellent value for the price paid, especially if space is a primary consideration.
• In-House Dining: The presence of a restaurant, Seni Kitchen, offering breakfast and other meals, adds convenience for guests who prefer to dine on-site. The availability of halal options is also a plus for local Malaysian guests.
• Accessibility to Major Road Networks: Its location in Seksyen 27 provides relatively good access to various parts of Selangor via nearby highways, making it a practical choice for those with their own transport.
• Public Area Wi-Fi: While a point of contention for in-room connectivity, the availability of free Wi-Fi in public areas like the lobby offers an alternative for guests needing internet access.
• However, it is crucial for potential guests to be aware of significant drawbacks highlighted by past customers:
  • Lack of In-Room Wi-Fi: Despite being marketed as a modern business hotel, multiple recent reviews critically point out the absence or extreme unreliability of Wi-Fi service within the rooms. This is a major inconvenience for both business and leisure travelers in today's digital age. Guests have reported needing to go to the lobby for internet access, and even there, it may require requesting the air conditioning to be switched on.
  • Maintenance and Cleanliness Concerns: Several reviews mention issues such as mouldy bathrooms, unmaintained facilities, and a general decline in cleanliness and upkeep. The lobby has also been described as having an unpleasant smell.
  • Customer Service Attitude: Some feedback indicates a perceived lack of proactive service or attention to guest needs, particularly concerning the mentioned issues.
  • Classification Discrepancy: Customers have questioned its classification as a 4-star hotel, suggesting it aligns more with a 3-star standard due to the highlighted maintenance and amenity issues.

Contact Information

Address: 2, Jalan Perimbun 27/11, Seksyen 27, 40400 Shah Alam, Selangor, Malaysia

Phone: 03-5103 2388

Mobile Phone: +60 3-5103 2388

Conclusion: Why this place is suitable for locals

Nexus Regency Suites & Hotel Subang Jaya, while presenting a mixed bag of feedback, can still be considered by locals in Selangor for specific travel needs. Its primary suitability for local users stems from its offering of genuinely spacious rooms. For families or individuals on longer stays who prioritize ample living and working space, this hotel could be a practical choice. The dedicated workspace in each room, a rarity in some hotels, is a definite plus for business travelers who need to attend to tasks while away from home. Furthermore, its location in Seksyen 27, Shah Alam, offers relatively easy access to major Selangor highways, making it convenient for those driving in from other parts of the state for meetings, events, or family visits. The in-house restaurant providing halal options adds another layer of convenience for local diners. However, it is absolutely essential for Selangor residents considering this hotel to be fully aware of the significant drawbacks consistently reported by past guests. The most critical issue is the reported lack of reliable in-room Wi-Fi, a fundamental expectation in modern hotels, especially for business purposes. Concerns regarding cleanliness, maintenance, and the overall "4-star" classification should also be carefully considered. If a local traveler's priority is strictly a large room at a potentially competitive price point, and they are prepared to manage with potentially unreliable in-room internet or utilize Wi-Fi in the lobby (and request the air-conditioning to be on), Nexus Regency Suites & Hotel might be a viable option. Otherwise, for those who value consistent Wi-Fi, pristine cleanliness, and comprehensive hotel services, it would be prudent to set expectations accordingly or explore other options within a similar price range in Selangor.

Nexus Regency Suites & Hotel Subang Jaya

2, Jalan Perimbun 27/11, Seksyen 27, 40400 Shah Alam, Selangor, Malaysia