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TBM - Jalan Klang Lama

PS - 4, 5, 6, 7 & 8 Taman Evergreen Batu, 4, Old Klang Rd, 58100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

4.0
Great excellent sales and product knowledgeable person Ms Valerie, great showroom with many range of products, great delivery team on appointed date. In short excellent service. Few if my.house electrical household products also buy from this TBM branch. Feeling satisfied. - Johnny Yeow
TBM - Jalan Klang Lama Overview Intro Photos Location Reviews

TBM - Jalan Klang Lama Introduce

For residents of the Federal Territory of Kuala Lumpur, particularly those in the vibrant vicinity of Jalan Klang Lama, finding a reliable and comprehensive store for home appliances is a crucial part of setting up or upgrading a comfortable living space. While the provided information lists "furniture store," public data indicates that TBM - Jalan Klang Lama is a highly reputable and well-established electrical and home appliance store, rather than a traditional furniture outlet. This distinction is important for locals seeking specific products for their homes. TBM, or Tan Boon Ming, has long been a household name in Malaysia, synonymous with quality electrical goods and dependable service. The Jalan Klang Lama branch upholds this reputation, offering a vast array of products designed to meet every household need, from the kitchen to the living room and beyond.

This branch is more than just a retail space; it's a hub where customers can experience products firsthand, receive expert advice, and benefit from comprehensive after-sales support. Reviews from satisfied customers highlight the "excellent sales and product knowledgeable person," the "great showroom with many range of products," and an "excellent delivery team," all of which contribute to a highly satisfactory shopping journey. For anyone in Kuala Lumpur looking to purchase new electrical appliances, TBM - Jalan Klang Lama stands out as a top contender, promising quality products and a customer-centric approach.

Location and Accessibility

TBM - Jalan Klang Lama is conveniently located at PS - 4, 5, 6, 7 & 8 Taman Evergreen Batu, 4, Old Klang Rd, 58100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. This strategic address places it along one of Kuala Lumpur's major arteries, Old Klang Road (Jalan Klang Lama), making it highly accessible for residents across various parts of the city and even those from neighboring Selangor.

The location in Taman Evergreen, Batu 4, is well-known and easily reachable by car. While specific parking details for the showroom are not explicitly provided, given its extensive floor space (occupying multiple shop lots), it likely offers ample parking facilities for customers, which is a significant convenience in a bustling area like Jalan Klang Lama. For those relying on public transport, Jalan Klang Lama is serviced by various bus routes, and ride-hailing services are readily available, ensuring a smooth journey to the store. Its prominence on a main road also means it’s easily identifiable, reducing any navigational challenges for first-time visitors.

Services Offered

TBM - Jalan Klang Lama offers a comprehensive suite of products and value-added services, going beyond just selling appliances. Their aim is to provide a complete solution for home electrical needs. Here's a breakdown of what they offer:

  • Extensive Range of Home Appliances: The showroom boasts a wide variety of electrical household products. This includes:

    • Laundry Care: Front load washing machines, top load washing machines, portable washing machines, washer dryers.

    • Air Conditioning and Fans: Air conditioners, ceiling fans, stand fans.

    • Air Treatment: Humidifiers, dehumidifiers, air purifiers, sterilizers.

    • Floor Care: Broom/stick/standing vacuum cleaners, wet & dry vacuum cleaners.

    • Water Heaters: Home showers, storage tank water heaters.

    • Kitchen Appliances: Food preservation (refrigerators, freezers), food preparation (blenders, food processors), large cooking appliances (ovens, hobs, hoods, dishwashers), small cooking appliances (air fryers, microwave ovens, rice cookers, toasters, coffee makers).

    • Home Entertainment: Televisions, home theatre systems.

    • Personal & Beauty Care: Hairdryers, shavers, and other personal grooming devices.

  • Expert Sales Consultation: As highlighted by customer reviews, the sales team, like "Ms Valerie," is "product knowledgeable" and provides excellent service, assisting customers in making informed purchasing decisions.

  • Delivery Services: TBM offers reliable delivery services. Customers praise their "great delivery team on appointed date," ensuring products arrive safely and on schedule. Free delivery within the Klang Valley area is often available for orders above a certain spend.

  • Installation and Basic Training: For certain appliances, TBM provides installation services. They also offer basic training on how to use new products, ensuring customers can maximize the functionality of their purchases.

  • After-Sales Service & Repair: TBM operates a dedicated service center that offers diagnosis, troubleshooting, repair, and maintenance services for most home appliances, even those not purchased from TBM. They also assist in ordering original spare parts, accessories, and consumables.

  • Extended Warranty (TBM Axtra Protect): Customers have the option to extend their appliance warranty up to 5 years for added peace of mind.

  • E-Waste Recycling (TBM Axtra Blue): TBM has a proactive e-waste recycling program. They encourage customers to dispose of smaller e-waste items at their stores and offer pick-up services for larger e-waste items in the Klang Valley, especially when delivering new products. A customer review specifically suggests opening the e-waste recycling area on the ground floor car park for improved accessibility, indicating a commitment to environmental responsibility.

  • 0% Interest Installment Plans: To make purchases more affordable, TBM often provides interest-free installment plans with various credit card partners.

  • Credit Card Point Redemption: Customers can redeem credit card points for purchases, adding another layer of value.

  • New Home Packages (Axtra Dreams): TBM offers curated packages for new homeowners, simplifying the process of equipping a new house with essential appliances.

  • Smart Home Solutions (Axtra Smart): They provide solutions for integrating smart home technology into your living space.

Features / Highlights

TBM - Jalan Klang Lama distinguishes itself through several key features and highlights that enhance the customer experience and reinforce its position as a trusted appliance retailer:

  • Knowledgeable and Friendly Staff: A recurring theme in customer feedback is the exceptional quality of the sales personnel. Their product knowledge and willingness to assist (as seen with "Ms Valerie") ensure customers receive tailored advice and feel confident in their purchases. This personal touch is highly valued.

  • Extensive and Well-Organized Showroom: The "great showroom with many range of products" allows customers to physically view and compare a vast selection of appliances from various brands. This hands-on experience is crucial for making informed decisions on significant household investments.

  • Reliable After-Sales Support: TBM's commitment to after-sales service, including repairs, maintenance, and spare parts, provides immense peace of mind to customers. Knowing that support is readily available post-purchase builds long-term trust and loyalty.

  • Commitment to Sustainability: The "Axtra Blue E-waste Recycling" program demonstrates TBM's dedication to environmental responsibility. By facilitating the proper disposal of old appliances, they offer a valuable service that aligns with increasing public awareness of sustainability. The customer suggestion for easier access to the recycling area further highlights the importance of this service to the community.

  • Value-Added Services: Beyond just selling products, TBM offers a suite of value-added services like extended warranties, delivery, installation, and financing options. These comprehensive services simplify the purchasing process and provide additional benefits to customers.

  • Trusted Brand Presence: TBM has been a staple in the Malaysian market for many years, building a strong reputation for reliability and quality. This long-standing trust is a significant factor for locals choosing where to purchase their household electrical products.

Promotions or Special Offers

TBM - Jalan Klang Lama, like other branches of this well-established chain, frequently runs various promotions and special offers to provide value to its customers. These can range from seasonal sales to specific brand promotions. For example, they recently held a "TBM Mid Year Sale" that included:

  • Pre-Book Specials: Customers could reserve top picks at significant discounts (up to 75% off) with a small deposit.

  • Happy Hour Draws: Opportunities to win even greater discounts (up to 80% off) on selected products during specific times.

  • Cash Vouchers: Offers like getting RM100 TBM Cash Vouchers for a reduced price.

  • Unbeatable Prices: Savings of up to RM8,000 on various items.

  • Free Delivery: Often offered for purchases above a certain amount within the Klang Valley area.

  • Brand-Specific Deals: Look out for promotions directly from brands like Dyson, Philips, Samsung, and others that TBM carries. These can include bundles, rebates, or free gifts.

  • Online Exclusives: While this article focuses on the physical store, TBM also has a robust online presence, and some promotions might be exclusive to their e-store.

Locals are encouraged to regularly check TBM's official website, social media channels, and in-store displays at the Jalan Klang Lama branch for the latest promotions. These offers change frequently, providing consistent opportunities for savings on a wide range of electrical appliances.

Contact Information

To get in touch with TBM - Jalan Klang Lama or plan your visit, here are the essential contact details:

  • Address: PS - 4, 5, 6, 7 & 8 Taman Evergreen Batu, 4, Old Klang Rd, 58100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

  • Phone: 011-5110 2020 / +60 11-5110 2020 (Note: The main TBM contact number for general inquiries is also often listed as +603-7983 2020, but the provided number is specific to the Jalan Klang Lama branch.)

  • Operating Hours:

    • Monday - Saturday: 9:30 AM - 9:00 PM

    • Sunday: 10:00 AM - 9:00 PM

It's always a good idea to call ahead to confirm specific product availability or current promotions, especially before a long trip.

Conclusion: Why This Place Is Suitable for Locals

For residents of the Federal Territory of Kuala Lumpur, particularly those in the vibrant Old Klang Road vicinity, TBM - Jalan Klang Lama is an exceptionally suitable and highly recommended destination for all their home appliance needs. Its suitability for locals is multifaceted, built on a foundation of reliability, comprehensive offerings, and a strong commitment to customer satisfaction.

Firstly, its prime and easily accessible location on Jalan Klang Lama ensures convenience for a vast segment of the Kuala Lumpur population. This ease of access, combined with a "great showroom with many range of products," means locals can efficiently find and examine the appliances they need without significant travel or navigational difficulties.

Secondly, the consistently praised "excellent sales and product knowledgeable" staff, as highlighted by customer reviews, provides invaluable guidance. This personalized service helps locals make smart choices for their homes, ensuring they purchase products that truly meet their requirements and budget. The added benefit of a "great delivery team" further streamlines the purchase experience.

Finally, TBM’s extensive range of products, coupled with essential value-added services such as reliable after-sales support, extended warranty options, and the commendable e-waste recycling program, makes it a truly one-stop shop. These services collectively offer peace of mind and contribute to a responsible and convenient shopping experience, making TBM - Jalan Klang Lama an indispensable resource for enhancing the comfort and efficiency of homes across Kuala Lumpur.

TBM - Jalan Klang Lama Photos

TBM - Jalan Klang Lama Picture 1TBM - Jalan Klang Lama Picture 2TBM - Jalan Klang Lama Picture 3TBM - Jalan Klang Lama Picture 4TBM - Jalan Klang Lama Picture 5TBM - Jalan Klang Lama Picture 6TBM - Jalan Klang Lama Picture 7TBM - Jalan Klang Lama Picture 8TBM - Jalan Klang Lama Picture 9TBM - Jalan Klang Lama Picture 10

TBM - Jalan Klang Lama Location

TBM - Jalan Klang Lama

PS - 4, 5, 6, 7 & 8 Taman Evergreen Batu, 4, Old Klang Rd, 58100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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