Bertam Resort & Water Park Penang Introduce
Welcome, fellow Pulau Pinang residents! Are you looking for the perfect escape right here in our beautiful state? Look no further than Bertam Resort & Water Park Penang, a fantastic destination that offers a blend of relaxation, excitement, and spacious comfort for everyone. Whether you're planning a family holiday, a corporate team-building event, or simply a tranquil retreat, this resort has something unique to offer, right on our doorstep in Kepala Batas.
Bertam Resort & Water Park Penang is a relatively new addition to our local hospitality scene, having opened its doors approximately three years ago. This means you can expect modern facilities and a fresh ambiance. What immediately strikes visitors is the sheer size of the resort. It feels expansive, with plenty of open spaces that contribute to a sense of freedom and calm. This generous layout is a significant advantage, providing ample room for various activities and allowing guests to truly unwind.
From the moment you arrive, you'll notice the well-maintained surroundings and the inviting atmosphere. The design and décor are often described as lovely and suitable for calming the soul, creating an environment that encourages peace and relaxation. This commitment to guest comfort and well-being is evident throughout the resort, making it a highly appealing option for those seeking a local getaway.
Bertam Resort & Water Park Penang is conveniently located at PMT 2200, Persiaran Bertam 8, 13200 Kepala Batas, Pulau Pinang, Malaysia. Its position in Kepala Batas makes it easily accessible for residents across Pulau Pinang, whether you're coming from George Town, Butterworth, or other parts of the island and mainland. The journey to the resort is straightforward, offering a hassle-free start to your much-anticipated break. Being situated within Pulau Pinang means you don't have to travel far to enjoy a resort experience, saving you time and effort on your journey.
The resort’s location in Kepala Batas also provides a peaceful setting away from the hustle and bustle of the city center, while still being within reach of local amenities if needed. It’s a strategic spot that combines the tranquility of a resort environment with the convenience of being within our beloved state.
Bertam Resort & Water Park Penang prides itself on offering a comprehensive range of services designed to enhance your stay. Here’s a look at what you can expect:
- Spacious and Clean Accommodations: The rooms are consistently praised for being clean, well-maintained, and generously sized, providing a comfortable retreat after a day of activities.
- Water Park Access: A major highlight of the resort is its integrated water park, offering endless fun for all ages. It's perfect for families looking to splash around and create lasting memories.
- Diverse Dining Options: Guests often commend the quality and variety of the food, particularly the buffet breakfast and lunch. The Malay food served here is frequently highlighted as being exceptionally good.
- Team Building Facilities: The water park and ample open spaces make this resort an ideal venue for corporate team-building activities, fostering camaraderie and fun among colleagues.
- Kid-Friendly Activities: With dedicated areas and activities, children have plenty of opportunities to burn off energy and enjoy themselves, allowing parents some valuable "me-time."
- Relaxation Zones: For those seeking a quieter experience, there are numerous spaces to relax and "lepak," perfect for the elderly or anyone looking to simply chill out.
- Friendly and Courteous Staff: The resort staff are frequently described as friendly, helpful, and courteous, ensuring a pleasant and welcoming experience for all guests.
- Event and Meeting Facilities: Given its size and amenities, the resort is well-equipped to host various events, from corporate gatherings to family celebrations.
- In-Room Dining/Room Service: While popular during peak seasons, this service aims to provide convenience for guests preferring to dine in their rooms.
What truly sets Bertam Resort & Water Park Penang apart are its distinctive features and highlights:
- Integrated Water Park: This is undoubtedly a major draw, providing a fantastic recreational area for families and groups. It’s a vibrant hub of activity and enjoyment.
- Vast Open Spaces: The resort’s expansive layout offers a feeling of grandeur and freedom. These open areas are perfect for strolls, children’s play, or simply enjoying the serene environment.
- Modern and Well-Maintained Facilities: As a newer establishment (around three years old), the resort boasts contemporary amenities that are kept in excellent condition.
- Suitable for All Ages: From energetic children to retirees seeking peace, the resort caters to a wide demographic, making it a versatile choice for multi-generational families.
- Excellent Buffet Spread: The quality and variety of the buffet, especially the local Malay dishes, receive high praise from visitors, making meal times a delightful experience.
- Aesthetic Appeal: The resort’s décor is beautiful and contributes to a calming atmosphere, perfect for unwinding and escaping the daily grind.
- Dedicated to Family Fun and Relaxation: It strikes a perfect balance, offering lively activities for the young and tranquil spots for those who prefer to relax.
- Positive Staff Interaction: The consistent feedback on the friendly and helpful staff significantly enhances the overall guest experience.
For bookings, inquiries, or more information, you can reach Bertam Resort & Water Park Penang through the following contact details:
Address: PMT 2200, Persiaran Bertam 8, 13200 Kepala Batas, Pulau Pinang, Malaysia
Phone: 04-577 8000
Mobile Phone: +60 4-577 8000
Bertam Resort & Water Park Penang is an excellent choice for us locals here in Pulau Pinang for numerous reasons. Firstly, its convenient location in Kepala Batas means you don't have to endure long journeys to enjoy a resort holiday. It's right in our backyard, making weekend getaways or short breaks incredibly feasible and stress-free. For families, especially those with energetic children, the integrated water park is a massive draw. It provides an immediate source of entertainment, allowing kids to burn off energy while parents can relax, knowing their little ones are having a great time in a safe environment.
The resort’s spaciousness is another significant advantage. Unlike some cramped establishments, Bertam Resort offers ample room for everyone, ensuring you never feel crowded. This is particularly appealing for larger families or groups, and it provides plenty of "me-time" opportunities for parents while children are engaged in activities. For the elderly or retirees, the abundant open spaces are perfect for leisurely strolls or simply finding a quiet spot to unwind and "lepak." It's a place where everyone, regardless of age, can find their rhythm.
Furthermore, the positive feedback on the friendly and helpful staff ensures a welcoming and comfortable stay. Combine this with the delicious buffet offerings, especially the local Malay cuisine, and you have a resort that truly understands and caters to the local palate and preferences. Whether it's for a family vacation, a team-building retreat, or just a quick escape from daily life, Bertam Resort & Water Park Penang stands out as a top-tier option for a memorable and enjoyable experience right here in our beloved Pulau Pinang.
Bertam Resort & Water Park Penang Photos










Bertam Resort & Water Park Penang Location
Bertam Resort & Water Park Penang
PMT 2200, Persiaran Bertam 8, 13200 Kepala Batas, Pulau Pinang, Malaysia
Bertam Resort & Water Park Penang
PMT 2200
Casablanca Grand Ballroom
GFC3+F5
Bertam resort
Jalan Bertam
Bertam Wellnes Spa & Villas
PMT 2200
BLUE EYES HOTEL
3
HOTEL KAMELIA
2
Hotel Jannah Bertam Kepala Batas
Jalan Dagangan 10
Bayu Terrace, Penang Golf Resort
Jalan Bertam
Homestay Santai Bertam Kepala Batas Semi D Fully Aircond
11
Homestay Ustazah Taman Bertam Indah
Lorong Bertam Indah 4/7
Abiu Homestay
39
Homestay Bertam Indah Fasa6
11a
Attaqwa Inn
MASJID ATTAQWA
Bertam Resort & Water Park Penang Reviews
We spent 2D1N company trip in this resort. We had our team building activity in the water park. It’s a fairly new resort, about 3 years old. Rooms are clean, and spacious. The entire resort feels huge, with a lot of open-space. There are activities cater to children and adult. For the adults/parents with children, you will have lots of open-space for your own me-time while your children are having fun. For children with lots of energy, this is definitely a good place for them to burn their energy. For the elderly/retiree, there are plenty of space to chill and lepak. This resort would be ideal holiday resort for family with children and retiree parents, or team building activity. Hotel staffs are friendly, helpful and courteous. The buffet breakfast and lunch varieties are very good. I must say the Malay food served here are very good!
Jun 27, 2025 · Michell ChewBeautiful hotel. The décor is indeed lovely and suitable for calming the soul. However, during the school holiday season, it is hoped that the hotel will be better prepared in terms of room readiness and other services. The check-in process was very slow. Even by late afternoon, the room was still not ready.Luckily, the hotel management upgraded my stay to a better room after I explained that I had an elderly person, a pregnant mother, and young children with me. Due to the peak season, all lines for room service or in-room dining were unreachable. I missed out on trying the club sandwich from this hotel.I hope you will improve your services while maintaining the beauty of this hotel.
Jun 02, 2025 · nurhasuna khalidFrom the moment you step into the lobby, you're enveloped with beautiful design. The designers clearly had a vision, and they executed it flawlessly. It’s the kind of place that makes you want to take pictures of everything.But the beauty doesn't stop at aesthetics. What truly elevated my stay was the good service from the staff. They were attentive without being intrusive, and their positive attitude created a welcoming and relaxing environment.It's a place that nourishes the senses and revitalizes the spirit. I left feeling refreshed, inspired, and eager to return. Highly recommended.
Apr 27, 2025 · Fikri YazitIt has been a week.. spent a good weekend here. The Ramadan buffet was excellent, the food choices were limitless... And the sahur meals were great.2D1N is not enough to explore the hotel amenities.. We didn't have a chance to enjoy the waterpark, but the view was pleasing.The room was comfy and clean... The rooms corridor had a bohemian tropical kinda touch ..its uniqueWould love to come again for the waterpark and spa ..soon..Staffs were helpful, on top of thatThank you so much to Madam Genie, Puan Asmah & hotel management for hosting us, it was memorable.. We're grateful! We had a great time ..The trip was unexpected but ended up being the most beautiful vacation for us..Thank you
Mar 21, 2025 · Rin EzzyStay here for 1 night. The hotel environment feels relax and calm. The room feels luxury vibe, tidy and smell nice. Bathroom very cleanThe pool quite nice and spacious.Foods for breakfast have variety choice and tasty.Everything is good EXCEPT Services1. After I arrived and wanna check in, only 1 counter is open. But saw people coming in out at the back. In line, I was the fourth person and 1 person takes 5-10 mins. So it takes around 30 mins for my turn. After 10 mins queue, another counter open.2. The porter assist us to carry our luggage to the rooms. After finished check in, we give our room number. We wait 30 mins but still didnt get our luggage. So we went back to receptionist and carry the luggage ourselves. We dont mind to carry it ourselves but its not acceptable to wait more than 30 mins for the luggage3. Before check out, we went to swimming. Around 11.20am we finished and went to our room. But we cannot enter our room upon scan the card. So we went back to pool counter to check if we accidentally swap others card. The pool guy said its our card and ask us to check at the receptionist.Then the receptionist lady inform our card is locked as its time to check out. We ask what time to check out, she said 11am to 12pm. We find odd as it should 12pm. We already waste time back and forth from the pool to room then back to receptionist. When we check out, we ask again another receptionist lady what time for the check out and she said 12pm.So please inform your workers to tell the correct and concise information and the card should locked until the check out time.The services issue makes our experience not enjoyable to stay again at this resort.
Apr 18, 2025 · Al- Zuhri
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