DoubleTree by Hilton Shah Alam i-City Introduce
Salam sejahtera, warga Selangor! When it comes to choosing a hotel, we often look for more than just a place to sleep. We seek comfort, convenience, excellent service, and perhaps even a touch of luxury to make our stay truly memorable. Today, we're going to explore one of Selangor's prominent hospitality gems: the **DoubleTree by Hilton Shah Alam i-City**. This hotel is more than just a place to rest your head; it’s designed to offer a comfortable, stylish, and highly convenient experience right in the heart of Shah Alam’s vibrant i-City development.
The DoubleTree by Hilton brand is globally recognized for its commitment to guest comfort and quality service, and its Shah Alam i-City outpost is no exception. This hotel aims to provide a premium lodging solution, whether you're traveling for business, enjoying a family holiday, or simply looking for a relaxing staycation close to home. With its modern design, array of amenities, and strategic location, it has quickly become a favoured choice for many. We'll dive into what makes this hotel a compelling option for locals and visitors alike, covering its prime location, the range of services it offers, its distinctive features, and why it's a suitable choice for your next visit to Shah Alam.
For those of us in Selangor, having a reliable and high-quality hotel option within our own state is incredibly convenient, whether it's for hosting out-of-town guests, a weekend escape, or corporate events. The DoubleTree by Hilton Shah Alam i-City truly embodies this convenience, offering a seamless blend of comfort and accessibility. Its proximity to one of Shah Alam's most popular attractions, i-City, adds significantly to its appeal, especially for families and leisure travelers. Let's explore the details that make this hotel a noteworthy addition to Selangor's hospitality landscape.
---The **DoubleTree by Hilton Shah Alam i-City** boasts an enviable address at **Finance Avenue, I-city, 40000 Shah Alam, Selangor, Malaysia**. This places it directly within the iconic i-City development, a well-known leisure and commercial hub in Shah Alam. For anyone familiar with Selangor, i-City is synonymous with entertainment, technology, and a dynamic atmosphere, making the hotel's location exceptionally strategic.
One of the most significant advantages of this location is its **walkability to i-City attractions**. As noted by guests, the hotel is just a short stroll away from the i-City Theme Park, Central i-City Mall, and various other entertainment options within the development. This is a huge convenience, especially for families with children, as it means less time spent in transit and more time enjoying the attractions. Imagine being able to walk back to your comfortable room after a day of fun at the theme park or a shopping spree at the mall – it's a definite perk for locals planning a staycation or hosting visitors.
Beyond i-City itself, the hotel's location in Shah Alam ensures excellent connectivity to major highways and arterial roads, making it easy to access other parts of Selangor and even Kuala Lumpur. Whether you're driving your own car, using ride-sharing services, or relying on public transport (with accessible links), getting to and from the hotel is generally smooth. Guests appreciate the **easily accessible parking from the hotel lobby**, which is a crucial detail for those driving in. This prime spot makes the DoubleTree by Hilton Shah Alam i-City an ideal base for both leisure and business travelers, offering both urban convenience and direct access to entertainment.
---As a DoubleTree by Hilton property, guests at the **DoubleTree by Hilton Shah Alam i-City** can expect a comprehensive range of services designed to enhance their comfort and convenience. These offerings reflect the brand's commitment to quality and guest satisfaction:
- **Comfortable Room Accommodation:** Guests can look forward to modern, clean, and very comfortable rooms, often described as having beds that feel like "sinking into a soft cloud." Rooms typically feature amenities like air conditioning, a television, and ample space.
- **Dining Options:** The hotel generally offers multiple dining venues, including a main restaurant (where a "good" and "tasty" breakfast with "lots of variety" is served, as per a guest review), and potentially a lounge or bar.
- **24-Hour Front Desk and Concierge Services:** Professional and friendly staff are available around the clock to assist with check-ins, check-outs, luggage handling, local recommendations, and any other guest inquiries.
- **Housekeeping Services:** Daily housekeeping ensures that rooms are kept clean and tidy throughout your stay.
- **Fitness Center/Gym:** Most DoubleTree hotels include a well-equipped fitness center, allowing guests to maintain their workout routines while traveling.
- **Swimming Pool:** A swimming pool is typically available for leisure and relaxation.
- **Business Facilities:** For corporate travelers, amenities like meeting rooms, conference facilities, and business services are usually on offer.
- **Complimentary Wi-Fi:** High-speed internet access is a standard offering, crucial for both leisure and business guests.
- **Room Service:** Guests can often order meals and beverages directly to their rooms.
- **Parking Facilities:** As mentioned, easily accessible parking from the hotel lobby is a notable service provided.
While the overall guest experience is highly positive, one review highlighted a specific issue with an empty mini-bar/fridge and a perceived lack of empathy from customer service regarding this and the absence of a welcome note for a loyal member. This suggests that while core services are robust, there might be occasional inconsistencies in attention to detail or personalized service, which the hotel management would likely aim to address to maintain its brand standards.
---The **DoubleTree by Hilton Shah Alam i-City** truly stands out with several key features that contribute to its appeal, making it a top choice for many in Selangor and beyond:
- **Beautiful and Clean Ambiance:** Guests consistently praise the hotel for its aesthetic appeal and high standards of cleanliness, creating a "cozy vibe that makes you want to stay longer." This contributes significantly to a positive overall experience.
- **Exceptional Comfort:** The rooms are highlighted for being "modern, clean, and very comfortable," with the bed specifically singled out for its cloud-like softness. This focus on comfort ensures a restful night's sleep for all guests.
- **Strategic Location within i-City:** As previously emphasized, its direct proximity and walkability to i-City's attractions and the Central i-City Mall is a major draw. This makes it incredibly convenient for leisure, shopping, and entertainment.
- **Family-Friendly Environment:** Being within walking distance to popular tourist attractions caters especially well to families with children, making travel easier and more enjoyable.
- **Good Breakfast Spread:** The breakfast receives positive remarks for its "lots of variety and tasty" offerings, ensuring a great start to the day.
- **Friendly and Helpful Staff:** Overall, guests report that the staff are "warm and friendly" and "helpful throughout my stay, making the whole experience smooth and enjoyable." This level of service is crucial for a memorable visit.
- **Unique Bathroom Design:** A quirky and fun feature mentioned is the bathroom design with a blind that can be opened, adding a unique charm to the room experience.
- **Accessible Parking:** The ease of parking directly from the hotel lobby is a practical highlight, especially important in busy areas like i-City.
While isolated incidents of service shortcomings (like the mini-bar issue for a Diamond member) have been noted, the overwhelming sentiment revolves around the hotel's excellent facilities, comfort, and prime location, reinforcing its status as a high-quality option in Shah Alam.
---Should you wish to experience the comfort and convenience of the **DoubleTree by Hilton Shah Alam i-City**, here's how you can get in touch with them:
- **Address:** Finance Avenue, I-city, 40000 Shah Alam, Selangor, Malaysia
- **Phone:** 03-5650 0200
- **Mobile Phone:** +60 3-5650 0200
Feel free to reach out to their friendly team for reservations, inquiries about their facilities, or any special requests you might have. Their direct lines ensure you can connect with them efficiently for a seamless booking process.
---For us, the residents of Selangor, the **DoubleTree by Hilton Shah Alam i-City** offers a compelling choice, whether we're planning a staycation, hosting out-of-town guests, or attending business events within our state. This hotel truly shines as a suitable option for locals due to a blend of comfort, quality, and its unbeatable location.
Firstly, the sheer **comfort and modern appeal** of the hotel make it an excellent escape without having to travel far. Imagine sinking into that "soft cloud" of a bed after a busy week – it’s the perfect way to unwind right here in Shah Alam. The clean and beautiful environment fosters a relaxing atmosphere that makes you want to extend your stay, a feeling we all cherish when looking for a short break.
Secondly, its **strategic location within i-City** is a major draw for locals. We know how popular i-City is for family outings, entertainment, and shopping. Having a high-quality hotel literally within walking distance means easy access to attractions like the theme park and Central i-City Mall, making weekend plans incredibly convenient. This is especially beneficial for families, as it minimizes travel fuss and maximizes leisure time. Plus, the ease of parking directly at the hotel lobby is a practical consideration that many of us appreciate.
Lastly, the **friendly and helpful staff**, coupled with a "good" and "tasty" breakfast, ensures that the overall experience is positive and hassle-free. While there might be occasional areas for improvement in personalized service, as indicated by some feedback, the core offerings and warm reception reinforce the brand's commitment to guest satisfaction. For any Selangorian looking for a comfortable, convenient, and quality hotel experience for leisure or business right in our backyard, the DoubleTree by Hilton Shah Alam i-City stands out as a highly recommended choice. It's a place where you can truly enjoy the best of Shah Alam with ease and comfort.
DoubleTree by Hilton Shah Alam i-City Photos










DoubleTree by Hilton Shah Alam i-City Location
DoubleTree by Hilton Shah Alam i-City
Finance Avenue, I-city, 40000 Shah Alam, Selangor, Malaysia
DoubleTree by Hilton Shah Alam i-City
Finance Avenue
i-City Premium Apartments by HA
i-Suite
Rlenahomestay@icity
I-SOHO@I-CITY
Homestay I-Soho I-City by SoveHōm
I‑Soho
MY Homestay D' I-City, The City of Digital Lights
B-04
N.A.T i-suite i-city homestay
i-uite
Hill10 Residence SinggahSini, i-City Centre
Jalan Multimedia
Hyde Modern Homestay
E-04-02
i-City Holiday Suite
Holiday Suite
I-City The Paradise Land x Merveille @ Shah Alam
I-City
Yuki Liberty I City
Liberty Tower
Liberty 707 @ i-City
C-07-07
Liberty 2705 @ i-City
C-27-05
DoubleTree by Hilton Shah Alam i-City Reviews
★★★★★ 5 Stars – Very Comfortable StayReally enjoyed my stay at DoubleTree by Hilton Shah Alam. The hotel is beautiful, clean, and has a cozy vibe that makes you want to stay longer.Location is great, just a short walk to i-City, so it’s convenient if you want to explore. The breakfast was good too, lots of variety and tasty enough to look forward to every morning.The room itself was modern, clean, and very comfortable. The bed felt like sinking into a soft cloud after a long day. The bathroom has a fun design too ,you can open the blind and watch your partner brushing their teeth or doing other ‘business’ if that’s your thing! Not sure why it’s there, but it adds a quirky charm to the room.The view was nice as well. Not exactly a skyline, but I liked looking out and seeing people working in the office across the way. It makes lounging in bed feel like a win.Staff were friendly and helpful throughout my stay, making the whole experience smooth and enjoyable. All in all, it’s a solid five stars from me. Will definitely stay here again when I’m in Shah Alam!
Jun 23, 2025 · Zaliy ZainolOverall, the staff are generally warm and friendly, and the location is strategic—within walking distance to a mall and popular tourist attractions, making it especially convenient for families with children. Parking is also easily accessible from the hotel lobby.However, as a Diamond member, I felt overlooked and unwelcome. There was no welcome note—not a major issue, but it's a thoughtful gesture that loyal guests appreciate. Additionally, the fridge and mini bar were empty, despite my having made an additional deposit for it. When I inquired, the customer service simply told me I needed to place an order. If that’s the case, it should fall under room service, not be passed off as a stocked mini bar. Furthermore, the customer service team showed a lack of empathy and did not seem genuinely concerned about guest comfort.It is 5 stars chained hotel but happening tarnishing the quality and images of the brand that it carries - hope the hotel management will look into improving the services.
Jun 28, 2025 · Aishikin YusofI would like to express my heartfelt thanks for the wonderful experience during our recent stay.From the moment we arrived, your team’s kindness and helpfulness truly stood out. Every staff member we encountered was friendly and attentive, which made us feel very welcome.The room was extremely comfortable — the mattress and pillows were perfect, and my wife especially loved them. The view of i-City from our room was beautiful, with its colourful lights creating a lovely night atmosphere.We also thoroughly enjoyed the dinner and breakfast. Both were delicious and satisfying, adding even more value to our stay.Thank you once again for the hospitality and memorable service. It was an unforgettable experience for us, and we hope to return again in the future.
May 14, 2025 · Mohamad ZaidiWe had a truly wonderful experience during our stay at DoubleTree by Hilton Shah Alam i-City. From the moment we arrived until the time we checked out, everything was smooth, comfortable, and relaxing. The hotel ambiance was warm and welcoming, and the facilities exceeded our expectations.A special note of appreciation goes to Putri, who went above and beyond to assist us throughout our stay. She was incredibly helpful during both our check-in and check-out processes, and her friendly, professional attitude truly made us feel at home. Her attention to detail and willingness to ensure we had everything we needed made a big difference in our experience.Thank you to the entire team for such great hospitality. We look forward to coming back again! ❤️
May 02, 2025 · Anjelika VermaI stay 6 nights in this hotel. A beautiful place, strategic location right adjacent to a shopping mall and i-city amusement park.The hotel staff are super friendly and helpful, and the food at Axis Lounge is superb delicious.The only improvement, perhaps, if I may suggest is the lack of self-laundry services. Hilton should learn from some other new modern hotel concept that provides self-laundry pay-to-wash/ dry facility. This could attract large groups, families, business travellers to stay longer in your hotel. In my experience, I had to surrender the laundry overnight and only able to get the clean clothes back at 9pm the next day. The lead time is too long. It would be convenient to have self-laundry facility at Hilton i-city.
May 07, 2025 · Danny Chua
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