MY FAMILY OPTIC

In Teluk Intan, Perak, finding a reliable and affordable source for eyewear is essential, whether you're a local resident looking for a new pair of glasses or a business seeking wholesale optical supplies. MY FAMILY OPTIC stands out as a significant player in the region's optical landscape, operating as both an eyewear provider and, based on its classification as a "wholesaler" in the prompt, likely serving a dual role in the market. This establishment aims to cater to a wide range of optical needs, from individual customers seeking stylish and budget-friendly spectacles to potentially supplying other smaller optical outlets.

Located within a popular shopping destination, MY FAMILY OPTIC offers a convenient and accessible option for eye care solutions. While the term "wholesaler" might suggest a business-to-business focus, the customer reviews provided indicate that they also directly serve individual customers, making it a versatile resource for the Teluk Intan community. This article will delve into what makes MY FAMILY OPTIC a notable name, examining its location, the services it likely offers, and insights from customer experiences.

MY FAMILY OPTIC is strategically located at Lot G23 & 23A Ground Floor, Rapid Mall Seri Intan, Jalan Changkat Jong, 36000 Teluk Intan, Perak, Malaysia. This prime location within Rapid Mall Seri Intan offers several advantages for accessibility and convenience.

Rapid Mall Seri Intan is a well-known shopping complex in Teluk Intan, making it a familiar landmark for most locals. Being on the ground floor ensures easy access for all visitors, including those with mobility challenges. The mall environment provides ample parking facilities, which is a significant convenience for customers driving to the outlet. Furthermore, the mall's central position within Teluk Intan means it is easily reachable from various residential areas and surrounding towns in Perak, whether by private vehicle or public transportation. This accessibility enhances the appeal of MY FAMILY OPTIC, making it a straightforward destination for all your eyewear needs.

While the provided information does not detail a full list of services, as an optical business operating as both a "wholesaler" and directly serving customers, MY FAMILY OPTIC likely offers a comprehensive range of optical products and services. Based on typical offerings from similar establishments, you can expect:

• Eyeglasses and Frames: A wide selection of spectacle frames, ranging from budget-friendly options to more premium designs, catering to various styles and preferences. As a wholesaler, they might have a larger inventory or more competitive pricing.
• Prescription Lenses: Providing corrective lenses tailored to individual vision prescriptions, including single vision, bifocal, and progressive lenses.
• Contact Lenses: Offering various types of contact lenses (daily, monthly, toric for astigmatism, multifocal) and related solutions.
• Eye Examinations/Vision Tests: Most optical shops provide basic eye checks to determine prescriptions and assess overall eye health. This is crucial for ensuring customers receive the correct eyewear.
• Eyewear Accessories: Selling cases, cleaning cloths, lens cleaning solutions, and other related accessories.
• Repair and Adjustment Services: Offering minor repairs and adjustments for spectacles to ensure a comfortable fit.

Given its designation as a "wholesaler," MY FAMILY OPTIC may also serve other optical retailers or businesses looking to purchase eyewear in bulk, potentially offering different pricing structures for wholesale clients compared to individual retail customers.

MY FAMILY OPTIC has garnered varied feedback from its customers, highlighting both strong points and areas that might need attention. Based on the provided reviews, here are some key features and highlights:

• Affordable Pricing ("Murah Sangat"): A significant positive highlight from a customer review is the "very cheap price." This suggests that MY FAMILY OPTIC offers competitive and budget-friendly options for eyewear, which is a major draw for many customers in Teluk Intan looking for value.
• Potential for Excellent Customer Service: One customer explicitly gave a "5-star rating" because the manager provided "VVIP treatment." This indicates that, at its best, the salon is capable of delivering exceptional, highly personalized service that leaves a lasting positive impression. This level of dedication can turn a regular customer into a loyal patron.
• Wide Selection (Implied): As a "wholesaler," it's generally understood that such establishments tend to have a broader inventory of products compared to smaller retail-only shops. This means customers might find a more diverse range of frames and lens options at MY FAMILY OPTIC.
• Convenient Mall Location: Being situated in Rapid Mall Seri Intan means easy access, ample parking, and the convenience of combining an optical visit with other shopping or errands. This enhances the overall customer experience by making the visit hassle-free.
• Mixed Customer Service Experiences: It's important to acknowledge that while one review praises exceptional service, another mentions "rude and bad customer service" and advises to "come here if you want to lose your temper." This indicates an inconsistency in customer service delivery, which is an area for potential improvement and something prospective customers might want to consider. However, the presence of a highly positive experience suggests that excellent service is indeed achievable.

These points provide a balanced view of what customers might experience when visiting MY FAMILY OPTIC.

While the provided information does not include specific, current promotions or special offers from MY FAMILY OPTIC, it is very common for optical businesses, especially those emphasizing affordability and operating within a mall environment, to run various deals. These often include:

• Package Deals: Discounts on frames when purchased with lenses, or special pricing on a second pair of glasses.
• Seasonal Sales: Promotions tied to festive seasons, school holidays, or public holidays in Malaysia.
• Loyalty Programs: Discounts or benefits for returning customers.
• Contact Lens Subscriptions/Bundles: Special pricing when purchasing multiple boxes of contact lenses.
• Free Eye Checks: Offering complimentary basic eye examinations with the purchase of eyewear.

Given the customer feedback about "very cheap price," it's plausible that MY FAMILY OPTIC consistently offers competitive pricing or regular promotions. To inquire about any ongoing special offers or discounts, it is always recommended to contact the store directly or visit their outlet in Rapid Mall Seri Intan. They can provide the most up-to-date information on any deals that might benefit your eyewear purchase.

For inquiries, appointments, or to visit MY FAMILY OPTIC, here are their contact details:

• Address: Lot G23 & 23A Ground Floor, Rapid Mall Seri Intan, Jalan Changkat Jong, 36000 Teluk Intan, Perak, Malaysia
• Phone: 05-621 1177
• Mobile Phone: +60 5-621 1177

It's advisable to call ahead, especially if you plan to visit for a specific service or to confirm stock availability, ensuring a smoother and more efficient experience during your visit.

MY FAMILY OPTIC in Teluk Intan, Perak, presents itself as a suitable and valuable resource for locals seeking eyewear and related services, particularly due to a few compelling factors. Its strategic location within Rapid Mall Seri Intan offers unparalleled convenience, making it easily accessible for anyone in the vicinity or those combining their optical visit with other shopping errands. This central placement within a popular local mall significantly enhances its appeal as a readily available option for eye care needs.

Perhaps the most significant draw for the local community is the potential for affordable pricing. The direct customer feedback noting "very cheap price" is a strong indicator that MY FAMILY OPTIC prioritizes providing value for money, which resonates deeply with budget-conscious consumers in Perak. This affordability ensures that quality eyewear is not a luxury but an accessible necessity for many families.

While there are mixed reviews regarding customer service, the positive feedback, particularly about the manager providing "VVIP treatment," suggests that exceptional service is indeed possible and can be a highlight of the customer experience. This indicates a commitment, at least from some staff members, to go above and beyond for their clients. For locals, this means there's a chance to receive highly personalized and attentive service, which can make a significant difference in choosing an optical provider.

Ultimately, MY FAMILY OPTIC's combination of a convenient location, potentially very competitive pricing, and the capability for outstanding customer service positions it as a practical and appealing choice for residents of Teluk Intan and surrounding areas in Perak who are in need of new spectacles, contact lenses, or other optical services. It's a local business that, despite some varied experiences, clearly aims to offer accessible and affordable eye care solutions to the community.

MY FAMILY OPTIC

Lot G23 & 23A Ground Floor,Rapid mall Seri Intan, Jalan Changkat Jong, 36000 Teluk Intan, Perak, Malaysia