Tealive G-Orenge Gua Musang Introduce
For the vibrant community of Kelantan, particularly in Gua Musang, Tealive at G-Orange Mall stands as a prominent destination for those craving refreshing and trendy bubble tea beverages. As one of Malaysia's leading lifestyle tea brands, Tealive offers a diverse menu that extends beyond traditional milk teas to include fruit teas, smoothies, and a variety of exciting toppings. It's a place where locals can quickly grab a delightful drink to cool down, catch up with friends, or simply enjoy a moment of sweet indulgence while shopping or running errands. While recent customer feedback points to areas for improvement in service, Tealive's overall brand presence and commitment to innovative beverages continue to make it a popular choice. This article will provide a factual overview of Tealive G-Orange Mall, detailing its convenient location, common services, and general brand features, to help locals understand what to expect from their visit.
Tealive G-Orange Mall is strategically situated at 3757, Jalan Cengal, Bandar Utama, 18300 Gua Musang, Kelantan, Malaysia. This prime location within G-Orange Mall offers significant benefits in terms of accessibility and convenience for the local community.
G-Orange Mall itself is a well-established and easily recognizable commercial hub in Gua Musang's Bandar Utama area. Being located within a popular shopping complex provides several advantages for Tealive:
- High Visibility and Foot Traffic: The mall environment ensures a constant flow of potential customers, making Tealive a highly visible and easily spotted outlet for anyone visiting the mall.
- Convenient Parking: Malls typically offer ample parking facilities, which simplifies the process for customers arriving by car, reducing the hassle of finding a spot in a busy town.
- Integrated Experience: Customers can effortlessly combine their visit to Tealive with other activities such as shopping, dining, or leisure, making it a convenient stop during a larger outing within the mall.
- Comfortable Environment: The indoor setting of the mall provides a climate-controlled and comfortable environment, offering a pleasant escape from Malaysia's tropical heat and humidity.
For locals, the address on Jalan Cengal, a key road in Bandar Utama, ensures that Tealive G-Orange Mall is easily reachable from various parts of Gua Musang. While specific public transport details might vary, ride-sharing services and local taxis in Gua Musang would readily serve the G-Orange Mall area, making it accessible even for those without private vehicles. The accessibility within a central mall location reinforces Tealive as a convenient and quick stop for a refreshing beverage in Kelantan.
Tealive G-Orange Mall, as part of a prominent bubble tea chain, offers a standardized set of services focused on quick, customizable beverage preparation and customer convenience. These services typically include:
- Beverage Customization: Allowing customers to customize their drinks by choosing sugar levels, ice levels, and a variety of toppings like pearls (boba), pudding, grass jelly, and various popping pearls.
- Wide Range of Beverages: Offering an extensive menu that includes classic milk teas, fruit teas, sparkling teas, smoothies, and coffee options.
- In-store Ordering: Customers can place their orders directly at the counter and wait for their drinks to be prepared.
- Takeaway Service: All drinks are prepared for takeaway, allowing customers to easily enjoy their beverages on the go or elsewhere in the mall.
- Online Ordering and Delivery: Tealive outlets widely participate in third-party food delivery platforms (such as Foodpanda and GrabFood in Malaysia), enabling customers to order their drinks for home or office delivery.
- Mobile App Ordering (Tealive App): Tealive has its own mobile application that often allows for pre-ordering, collection of loyalty points, and redemption of rewards, enhancing customer convenience.
- Payment Options: Accepting various payment methods, including cash, debit/credit cards, and potentially mobile payment apps commonly used in Malaysia.
Despite the recent customer feedback regarding a specific interaction, these are the general services that Tealive outlets aim to provide for a quick and satisfying beverage experience.
Tealive G-Orange Mall, despite recent customer service challenges mentioned in reviews, generally carries several features and highlights that are characteristic of the Tealive brand and contribute to its appeal as a popular beverage spot in Gua Musang:
- Extensive and Innovative Drink Menu: Tealive is renowned for its wide array of beverage options beyond just classic milk tea. This includes refreshing fruit teas (e.g., Signature Passion Fruit Smoothie with Pulp), sparkling teas, smoothies, coffee, and unique seasonal offerings. This diversity caters to various preferences and encourages repeat visits to try new creations.
- Customization Options: A key highlight is the ability for customers to customize their drinks by adjusting sugar and ice levels and choosing from a broad selection of toppings (like pearls, pudding, grass jelly, popping boba, etc.). This personalization allows customers to create their ideal beverage.
- Trendy and Modern Brand Image: Tealive positions itself as a lifestyle tea brand, appealing to a younger, trend-conscious demographic. The G-Orange Mall location likely features the brand's contemporary design elements, making it an attractive and comfortable spot for a quick drink.
- Convenient Mall Location: Being situated in G-Orange Mall offers inherent advantages such as easy accessibility, ample parking, and the ability to combine a drink purchase with other shopping or leisure activities. This convenience is a significant draw for locals.
- Quick Service Model: Tealive operates on a quick-service model, designed to prepare drinks efficiently, which is ideal for customers seeking a fast and refreshing pick-me-up.
- Halal Certified: As a brand widely consumed in Malaysia, Tealive products are generally halal-certified, providing confidence and inclusivity for the Muslim-majority population in Kelantan.
- Strong Brand Presence: Tealive is a highly recognized brand across Malaysia, ensuring a consistent product and experience (though individual branch service can vary). This familiarity brings a sense of reliability to customers.
While the noted service issues at this specific branch are a concern and require improvement, the underlying brand strengths of diverse offerings, customization, and convenient location remain key highlights that attract customers to Tealive G-Orange Mall.
Tealive, as a major bubble tea chain, frequently rolls out various promotions and special offers to attract and retain customers across its outlets, including the one at G-Orange Mall in Gua Musang. While the provided customer reviews do not detail current specific promotions, locals in Kelantan can generally expect the following types of offers from Tealive:
- Tealive App Exclusive Deals: Tealive strongly promotes the use of its mobile application. The app frequently features exclusive discounts, "Buy 1 Free 1" offers, birthday vouchers, and reward points that can be redeemed for free drinks or discounts. This is often the primary channel for their best promotions.
- Seasonal and Limited-Time Offers (LTOs): Tealive regularly introduces new, exciting beverages or combinations for a limited period, often tied to festive seasons (e.g., Raya, Chinese New Year), holidays, or specific flavour themes. These LTOs generate excitement and encourage repeat visits.
- Combo Deals: Offering bundles where customers can purchase multiple drinks or a drink with a snack at a discounted price.
- Partnerships with Payment Platforms: Tealive frequently collaborates with e-wallet providers (e.g., Touch 'n Go eWallet, Boost, GrabPay) or banking apps, offering cashback rewards or instant discounts when customers pay using these specific platforms.
- Delivery Platform Promotions: When ordering via third-party food delivery services like Foodpanda or GrabFood, customers often find app-exclusive discounts, free delivery codes, or special bundle deals from Tealive.
- Student Discounts: Some outlets might offer special discounts for students upon presentation of a valid student ID, particularly during certain hours.
To get the most accurate and up-to-date information on current promotions specific to Tealive G-Orange Mall, locals are highly encouraged to:
- Download and Check the Official Tealive Mobile App: This is arguably the best source for their latest and most exclusive deals.
- Visit the Store: Look for promotional posters or digital screens displaying current offers within the G-Orange Mall outlet.
- Follow Tealive's Official Social Media Pages: Tealive's Facebook and Instagram pages frequently announce new products and promotions.
While a recent customer review highlighted a disappointing service interaction regarding stock availability for an ordered item, it's important to remember that Tealive, as a brand, typically has robust promotional activities designed to offer value to its customers.
For those looking to visit Tealive G-Orange Mall in Gua Musang, here is the essential contact information:
- Address: 3757, Jalan Cengal, Bandar Utama, 18300 Gua Musang, Kelantan, Malaysia
Please note that a specific phone number for this particular Tealive branch was not provided in the original information. While Tealive is a chain, individual branch phone numbers are often listed on their official website's store locator or through a general customer service line for the brand.
Without a direct phone number for the G-Orange Mall outlet, the most effective ways to seek information or contact Tealive are:
- Visit the Store in Person: This is the most direct way to inquire about menu items, stock availability, or any current promotions. Being in G-Orange Mall, it's a convenient location for a direct visit.
- Use the Official Tealive Malaysia Website/App: The corporate website often has a store locator that might provide contact details for specific outlets. The Tealive app also allows for direct ordering and sometimes includes store information.
- Check Tealive's Official Social Media Pages: Tealive's brand-wide social media (e.g., Facebook, Instagram) may list contact information for customer service or provide channels for direct messaging.
- Check Food Delivery Apps: If the branch is listed on local food delivery platforms (like Foodpanda or GrabFood), these apps sometimes provide a contact number for the restaurant directly through their interface, or allow you to communicate with the store about an order.
For navigating to the store, using the detailed address for G-Orange Mall, Gua Musang, with a GPS system will lead you directly to this bubble tea spot.
Tealive G-Orange Mall is suitable for locals in Kelantan, particularly for the community in Gua Musang, primarily due to its brand familiarity, diverse offerings, and convenient location. Despite the concerning customer service experience highlighted in recent reviews, Tealive as a brand has built a strong reputation across Malaysia for its wide selection of refreshing and trendy bubble tea beverages. For locals, this means access to popular and customizable drinks that cater to various preferences, from classic milk teas to innovative fruit-based concoctions and smoothies. It offers a contemporary beverage option that complements the traditional food scene in Kelantan.
The prime location within G-Orange Mall in Bandar Utama is a significant draw. Malls are integral parts of local life, serving as hubs for shopping, entertainment, and social gatherings. Having Tealive situated conveniently inside means locals can easily grab their favorite drink while running errands, after a meal, or during a leisurely visit to the mall. This accessibility ensures that a delicious and quick treat is always within reach, enhancing the overall lifestyle convenience for residents.
Furthermore, Tealive's general appeal lies in its quick service model and the ability to customize drinks, allowing individuals to tailor their beverages to their exact liking. While the isolated incident of poor service at this specific branch is a concern that needs addressing by management, the underlying brand promise of a refreshing, customizable beverage remains. For locals seeking a modern, convenient, and wide-ranging selection of bubble tea and other trendy drinks, Tealive G-Orange Mall, when operating at its best, fulfills a significant niche in Gua Musang's culinary landscape. It offers a taste of popular contemporary beverage culture, easily integrated into their daily routines and leisure activities.
Tealive G-Orenge Gua Musang Photos



Tealive G-Orenge Gua Musang Location
Tealive G-Orenge Gua Musang
3757, Jalan Cengal, Bandar Utama, 18300 Gua Musang, Kelantan, Malaysia
Tealive G-Orenge Gua Musang
3757
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GF-01
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Hot & Roll @ G-Orange Gua Musang
GFC - 02
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18300 Gua Musang
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Tealive G-Orenge Gua Musang Reviews
I ordered boba milk tea, but received a call saying the boba was out of stock and they offered to substitute a different topping. I went to the shop and explained to them how disappointing this was, both for me and my child. Instead of offering a sincere apology or a solution, they argued with me and asked unnecessary, almost patronizing questions. How can the service at this place be so poor?It feels as though they think they're above their customers because they're working at G-orange. I paid for a boba milk tea—no boba means no boba. Is this how they treat all their customers? Just because they think they're "Change-E number 2" doesn't mean the customer experience should suffer.Happy New Year, but this was certainly an unhappy experience. With this kind of attitude, they won't last long. I’d rather go for a simple teh-beng at a local mamak than return to this "high-end" shop.I talked to Hana, her attitude was terrible, and she insisted that the boba was only available for a limited time. I asked her, "If that's the case, why can we still order it online?" She replied that they had already called about it. She told me I needed to change the topping. I explained that we were really disappointed, especially my child, because we had ordered boba and specifically wanted boba milk tea. I even mentioned that my kid might cry because of this.I then asked if I could pick up the order tomorrow, but she responded, "If you pick it up tomorrow, will your kid not cry?" This was a rude and unhelpful reply. The service was bad, and the attitude was even worse! In the end, they gave me all milk tea(I ordered two chocolate and 3 milk tea), and I agreed to change the topping to pudding, but I still don’t understand why I received milk tea instead.This experience was extremely disappointing. It’s not that we don’t want to support Tealive, but the poor service from this particular store and its staff really affected our experience. Going to get boba milk tea is supposed to be a fun and exciting treat, but what I experienced today at Tealive was anything but that.Chage-E good luck!
Dec 31, 2024 · Ng ZishinNeed More improvement...
May 26, 2025 · m mohanis MohamadBest..quick..and good service..good gua musang mall
Jan 23, 2025 · irwan shahnot stupid
Jan 09, 2025 · Muhammad Zaim fitri- May 02, 2025 · Ahmad Syafiq
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