Ascott Kuala Lumpur Introduce
For residents of Wilayah Persekutuan Kuala Lumpur, the need for a comfortable and convenient extended stay can arise for various reasons. Whether you're undergoing home renovations, on a temporary work assignment, relocating to the city, or simply hosting family for an extended period, a traditional hotel room often falls short. This is where a serviced residence, or an extended stay hotel, like Ascott Kuala Lumpur comes into its own. It offers the best of both worlds: the spaciousness and practicality of an apartment with the premium amenities and services you’d expect from a hotel. This creates a living experience that is both independent and supported.
Ascott Kuala Lumpur is a well-known name in the city's hospitality landscape, recognized for its prime location and serviced apartment concept. It is designed to be a "home away from home" for guests, particularly those on a long-term stay. While it offers a range of luxurious features, it’s important to look at the full picture, including guest feedback, to understand if it’s the right fit for your needs. The reviews from real customers provide valuable, candid insights into the experience, highlighting both its strengths and areas for improvement. Let’s dive into a comprehensive overview of what Ascott Kuala Lumpur offers, tailored for a local perspective.
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## Location and Accessibility
Ascott Kuala Lumpur boasts a truly unbeatable location at 9, Jalan Pinang, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. This address places it right in the heart of the Kuala Lumpur City Centre (KLCC), a coveted spot for anyone in the city. The most significant highlight of its location is its proximity to the iconic Petronas Twin Towers, which is just a short walk away. This means you are minutes from Suria KLCC, a premier shopping destination, and the lush KLCC Park, a perfect place for a stroll or a jog.
From a local's perspective, the accessibility is a huge advantage. You can easily access the city's public transportation network. The Raja Chulan Monorail station and the KLCC LRT station are both within walking distance, making it incredibly convenient to travel to other parts of the city without dealing with traffic congestion. For those who drive, the address is a well-known landmark, and the property provides on-site parking, though it is a paid service. The location is ideal for business travelers who need to be close to corporate offices and convention centers, as well as for families who want to be near major attractions and shopping malls for a staycation.
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## Services Offered
As a serviced residence, Ascott Kuala Lumpur offers a comprehensive range of services and amenities designed to cater to the needs of both short-term and extended stays.
Fully Equipped Apartments: The core service is the provision of spacious apartment units, complete with a kitchenette or a full kitchen, a living area, and separate bedrooms. This is perfect for long-term stays, as you can cook your own meals and have more living space.
Recreational Facilities: The property offers a range of recreational facilities, including a fitness center, a swimming pool, and a sauna. These amenities allow guests to maintain their routines and relax without leaving the premises.
Housekeeping and Laundry: Housekeeping services are typically provided, and in-unit laundry facilities (washer and dryer) are available in many apartments, a significant convenience for extended stays. There are also laundry and dry-cleaning services available for a fee.
24-Hour Front Desk and Security: The property has a 24-hour reception and security, ensuring that there is always assistance available and that the premises are secure.
Shuttle Service: Ascott provides a complimentary shuttle service to key shopping and business districts, which is a great perk for guests looking to explore the area.
It is important to note that, as per a recent review, the breakfast buffet may be under construction or unavailable, with a packed breakfast provided instead. This is a crucial detail to verify with the hotel before booking, especially if you plan to rely on their breakfast service.
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## Features / Highlights
Ascott Kuala Lumpur has several strong features that make it a compelling choice, but it's also important to consider the feedback from recent guests.
Spacious Rooms with Kitchens: As highlighted in a customer review, the rooms are spacious and equipped with a small kitchen and a large working desk, making them perfect for business travelers or those who need space to work from their room. The inclusion of a kitchen is a significant feature for extended stays.
Prime Location: The location is a huge plus, with its close proximity to KLCC, major shopping centers, and public transport. This convenience is consistently praised by guests.
Apartment-Style Living: The serviced apartment model provides more privacy and a home-like feel compared to a hotel room, which is ideal for a longer visit.
However, the reviews also highlight some notable downsides that prospective guests should be aware of:
Cleanliness and Maintenance Issues: A major concern raised is the cleanliness and maintenance of the facilities. A rusty kettle and a worn-out carpet in a room, along with a dirty fish pond, are significant hygiene and maintenance issues that detract from the overall experience.
Subpar Breakfast: The packed breakfast provided during a period of construction was described as "very bad" and "not appetizing at all," which is a disappointment for guests who paid for a buffet.
Rude Staff: Several reviews mention rude and condescending staff, particularly at the front desk. This can significantly impact the guest experience, making it feel less welcoming and professional.
Aging Facilities: The general feel of the rooms and the presence of old carpets suggest that some parts of the property might be in need of an update or renovation to match the standards expected from a premium serviced residence in this location.
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## Contact Information
For inquiries or to make a booking, you can contact Ascott Kuala Lumpur using the following details.
Extended Stay Hotel Name: Ascott Kuala Lumpur
Phone: 03-2718 6868
Mobile Phone: +60 3-2718 6868
Address: 9, Jalan Pinang, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
It is recommended to call directly to inquire about room availability, current breakfast arrangements, and any ongoing maintenance or renovations to ensure your stay meets your expectations.
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## Conclusion: Why this place is suitable for locals
For a resident of Wilayah Persekutuan Kuala Lumpur, Ascott Kuala Lumpur remains a viable option for a specific type of stay, despite the mixed reviews. Its suitability for locals hinges on a few key factors. The primary advantage is its extended stay format. If you need a temporary living space for a week or more due to a home renovation or relocation within the city, the spacious apartments with kitchens are invaluable. The location is also a major draw; being in KLCC with excellent public transport links means you can easily go about your daily life, be it work, errands, or medical appointments, without the stress of a long commute.
For a local family planning a staycation, the generous room size and the in-room amenities offer a level of comfort that a standard hotel room cannot match. It provides a base to explore the city's attractions without the need to drive, allowing you to fully immerse yourselves in the urban experience. However, it is crucial for a local user to manage their expectations based on the recent reviews. While the location and space are top-tier, you may need to overlook issues with some of the facilities' wear and tear and service quality. For those who prioritize a prime location and a spacious, self-sufficient living space for an extended period, and are willing to be flexible with minor service and maintenance hiccups, Ascott Kuala Lumpur still offers a practical and strategic choice in the heart of the city.
Ascott Kuala Lumpur Photos










Ascott Kuala Lumpur Location
Ascott Kuala Lumpur
9, Jalan Pinang, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Ascott Kuala Lumpur
9
Rawatan Online
9
OHO Suites KLCC
Marc Residence
My Suites
3
A Motel
Jalan Pinang
Soho Suites KLCC by Minsha
A2-13A-3A
Impiana KLCC Hotel
Impiana KLCC Hotel
Mandarin Oriental, Kuala Lumpur
Kuala Lumpur City Centre
Blue Banana @KLCC
Kuala Lumpur
#myGreen Sky Suite 150m walk to Suria KLCC
18
Grand Hyatt Kuala Lumpur
12
Skysuites KLCC by Cobnb
Residensi Sultan Ismail
Orion Homes@ Sky Suites KLCC
B-31-6
Ascott Kuala Lumpur Reviews
I would rate Ascott's stay a fair experience overall.The check-in process was swift and hassle-free, no smile at the receptionist's face even though it's just 10pm. The room was spacious, equipped with a small kitchen, two balconies, and a proper large working desk—perfect for business travelers like myself. The location is a plus point, being close to KLCC, making it convenient for work-related trips.However, there were some notable downsides. The kettle in the room was rusty, with chips of brown residue at the base and tip, which was frankly disgusting and made me question the room’s cleanliness. The grey carpet also looked old and dirty, possibly due to its faded color, which didn’t inspire confidence.While the room’s amenities and location were strong points, the hygiene issues with the kettle and the worn carpet detracted from the experience.I was expecting clean fish pool to look the the koi fishes as I seen on Google review photos but the water was filled with green mosses.No photos taken as doesn't worth taking 😅
Jun 19, 2025 · Acacia Lee 1931Very rude staff. Rooms were spacious but subpar felt like it was very dirty, every morning I would wake up with some cold allergy.Paid for buffet breakfast but it was under construction and they prepared packed breakfast that was very bad. Not appetizing at all.The girl in the front desk was really rude. Super condescending. Asked for a token in the laundry and they did not provide the detergent. Apparently it was free. Was not gonna be able to use the laundry anymore and they would not refund the expensive token. What am I going to do with that token if the laundry itself was malfunctioning? What a weird place. I don’t consider it as a hotel. It sucks. Not very nice experience. Rooms were also quite old already.
Jun 10, 2025 · Ria CorralService is fine.Not cleaned properly (I found some dirt on the floor + blood in the bed cover + dirts in the corners)I feel like I am in 1 satr hotel.This is my first and last visit.
Jun 18, 2025 · BshayerBreakfast which we ordered always comes with wrong foods. Most of the time, the number of breakfast boxes are not correct. Whenever we have any issue with the room; and we called the reception, they delays and always have an excuse. Not recommended. The good thing is only its location near twin towers.
May 28, 2025 · Sovidia SengVery comfortable with beautiful decor & furniture. Staff was welcoming as soon as we stepped into the lobby. Pool was amazing with plenty of places to relax. Would definitely recommend.
Mar 25, 2025 · Scoop
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