Club Lounge at Berjaya Times Square Hotel

For us discerning locals in Wilayah Persekutuan Kuala Lumpur seeking a touch of luxury, impeccable service, and a refined atmosphere, the Club Lounge at Berjaya Times Square Hotel stands out as a superb choice. More than just a typical hotel lounge, this exclusive space, nestled on Level 14 West of the iconic Berjaya Times Square Hotel, offers a premium experience that caters to both leisure and business needs, providing a serene escape amidst the bustling heart of Bukit Bintang.

Opened in November 2017, the Club Lounge boasts a "lovely modern fitout," as noted by delighted customers, ensuring a contemporary and comfortable environment. It's designed to provide an elevated experience for guests staying in Club Premier Rooms and Club Premier Suites, but its reputation for exceptional service and quality offerings makes it a desirable destination for anyone looking to indulge in a sophisticated setting.

One of the recurring themes in customer feedback is the outstanding service provided by the staff. "Staff go out of their way to look after you," highlights a reviewer, emphasizing the personalized attention and dedication to guest satisfaction. This level of service, combined with a curated selection of food and beverages, including a "good selection of beer, wine and spirits," makes the Club Lounge a true gem in Kuala Lumpur's hospitality scene. It’s a place where you can unwind, socialize, or even conduct informal business meetings in a stylish and comfortable setting.

The Club Lounge at Berjaya Times Square Hotel benefits immensely from its prime location in the vibrant Bukit Bintang district, making it incredibly accessible for locals across Wilayah Persekutuan Kuala Lumpur. You’ll find this sophisticated retreat on Level 14 West, Berjaya Times Square Hotel, No.1, Jln Imbi, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia.

Its strategic position within Berjaya Times Square offers unparalleled connectivity. The hotel is directly integrated with the massive Berjaya Times Square shopping mall, meaning guests and visitors have immediate access to a plethora of retail, dining, and entertainment options without even stepping outside. This also makes the Club Lounge an ideal meeting point or a place to relax after a day of shopping or exploring the city.

Accessibility via public transport is exceptionally convenient:

• By Monorail: The Imbi Monorail Station (MR5) is directly connected to Berjaya Times Square. From the station, it’s a mere covered walk into the shopping mall, and from there, direct access to the hotel lobby and elevators to Level 14 where the Club Lounge is located. This makes it incredibly easy for anyone using the LRT or MRT lines to connect to the monorail and reach the hotel without fuss.

• By MRT: While not directly connected like the Monorail, the Pavilion Kuala Lumpur–Bukit Bintang MRT Station (KG18) is within a comfortable walking distance, approximately 10-15 minutes. A covered pedestrian walkway system also links various points in Bukit Bintang, making the walk pleasant.

• By Bus: Numerous RapidKL bus routes serve the Bukit Bintang area, with stops conveniently located near Berjaya Times Square. The free Go-KL City Bus service also has routes that pass through this area, offering a budget-friendly way to get around.

For those driving, Berjaya Times Square Hotel provides extensive multi-level parking facilities. The parking rates are reasonable, especially for a central KL location. Valet parking services are also available for added convenience. Given its central location, e-hailing services like Grab can drop you off directly at the hotel entrance, providing a seamless arrival experience.

The Club Lounge at Berjaya Times Square Hotel is designed to offer a comprehensive suite of premium services, primarily tailored for its Club Premier room and suite guests, but which collectively define its luxurious appeal. These services elevate the stay experience and provide significant value:

• Personalized Check-in and Check-out: Guests with Club Lounge access enjoy personalized and expedited check-in and check-out services directly at the lounge, avoiding potential queues at the main lobby. This includes a flexible 24-hour check-in and check-out service for Club Premier guests (with prior notice), maximizing their stay.

• Complimentary Buffet Breakfast: A highlight for many guests is the daily complimentary buffet breakfast served in the Club Lounge. This offers a more intimate and relaxed dining experience compared to the hotel’s main restaurants, providing a selection of healthy vegetarian options alongside other choices from 6:30 AM to 10:30 AM.

• Exclusive Evening Cocktails: From 5:30 PM to 8:00 PM daily, the Club Lounge hosts an evening cocktail session. This includes a "good selection of beer, wine and spirits," and the staff are "even make you fresh cocktails." Complimentary canapés and snacks are also served, making it a perfect pre-dinner gathering or a relaxed evening unwind.

• All-Day Refreshments: Throughout the day, from 6:30 AM to 11:00 PM, guests can enjoy self-service complimentary tea, coffee, and cookies, providing a convenient refreshment station for casual meetings or quiet relaxation.

• Complimentary Wi-Fi Access: High-speed Wi-Fi is available within the lounge, ensuring guests can stay connected for work or leisure.

• Complimentary Daily Pressing Service: Club Premier guests receive complimentary pressing of two pieces of laundry daily (non-cumulative and excluding normal wash and express service), adding a touch of convenience for business travelers or those attending special events.

• Complimentary Local Calls: Free local calls to landlines within the Klang Valley (03 area code) are provided, a practical benefit for both business and leisure travelers.

• Meeting Room Usage: The Club Lounge offers complimentary usage of its meeting room for one hour, subject to availability, which is ideal for quick business discussions.

• Daily Turndown Service with Chef's Daily Treats: An added touch of luxury, ensuring rooms are prepared for the evening with special treats from the chef.

• 20% Discount on Food and Beverage: Club guests often receive a discount on food and beverage (excluding promotional items, banquets, alcohol, and tobacco) at other hotel outlets, encouraging them to explore the hotel's diverse dining options.

The Club Lounge at Berjaya Times Square Hotel boasts several standout features and highlights that contribute to its appeal as a premium destination in Kuala Lumpur:

• Modern and Elegant Fit-out: Since its renovation and reopening in November 2017, the lounge features a "lovely modern fitout." This contemporary design, with comfortable furnishings and sophisticated decor, creates a welcoming and visually appealing atmosphere for relaxation and socialization.

• Exceptional Service Culture: A consistent highlight from customer reviews is the outstanding service. Guests frequently praise the staff for going "out of their way to look after you," demonstrating a commitment to personalized and attentive service that truly enhances the overall experience.

• Panoramic City Views: Located on Level 14 West, the Club Lounge likely offers impressive views of the Kuala Lumpur skyline, providing a scenic backdrop for breakfast, evening cocktails, or simply unwinding throughout the day. This visual appeal adds to the lounge's sophisticated ambiance.

• Curated Food and Beverage Selection: The lounge is known for its "good selection of beer, wine and spirits" during evening cocktail hours. Beyond quantity, the quality of the food is also noted, with one reviewer remarking on the "preparation is no words can explain the taste. Ultimate," especially for breakfast, which includes a healthy vegetarian buffet. The ability to request freshly made cocktails is also a significant plus.

• Intimate and Exclusive Atmosphere: Unlike the bustling public areas of a large hotel or shopping mall, the Club Lounge offers a more intimate and exclusive environment. This provides a quiet sanctuary for guests to relax, work, or engage in quiet conversation away from the crowds.

• Direct Access to Berjaya Times Square: Being housed within the Berjaya Times Square Hotel means immediate and convenient access to one of Kuala Lumpur's largest shopping and entertainment complexes. This allows guests to seamlessly transition from shopping or exploring to a relaxed setting at the lounge.

• Children-Friendly Policy (with accompaniment): While maintaining a sophisticated atmosphere, the lounge allows children below 12 years of age when accompanied by a parent, making it a viable option for families with Club Premier access.

• Strict Non-Smoking Policy: The lounge operates on a strictly non-smoking policy, ensuring a fresh and comfortable environment for all guests.

The Club Lounge at Berjaya Times Square Hotel primarily operates as an exclusive amenity for guests staying in their Club Premier Rooms and Club Premier Suites. As such, its "promotions" are inherently tied to the benefits of booking these premium room categories, rather than standalone public offers for walk-in guests. However, these exclusive privileges represent significant value:

• Exclusive Room Package Benefits: The core "promotion" is the package of benefits offered when you book a Club Premier Room or Suite. These include complimentary access to the Club Lounge, personalized check-in/check-out, complimentary breakfast, and the evening cocktail hour with alcoholic beverages and canapés. These are substantial perks that enhance the overall value of your stay.

• Flexible Check-in/Check-out (for Club Premier Guests): A unique "special offer" for Club Premier Room and Suite guests is the highly convenient 24-hour personalized check-in and check-out service. This allows guests to maximize their stay duration, checking in anytime from 12:01 AM on arrival day and checking out anytime until 11:59 PM on departure day (with prior confirmation). This flexibility is a significant advantage, especially for travelers with unconventional flight schedules.

• Complimentary Minibar: Club Premier guests also often enjoy a complimentary minibar in their rooms, providing convenient refreshments without additional cost.

• Discount on Hotel F&B: Guests with Club Lounge access typically receive a 20% discount on food and beverage (excluding promotional items, banquets, alcohol, and tobacco) at other dining outlets within the Berjaya Times Square Hotel. This encourages guests to explore the hotel's diverse culinary offerings.

• Complimentary Pressing Service: The daily complimentary pressing of two pieces of laundry for Club Premier guests adds a practical and valuable service for those on business trips or attending events.

While the Club Lounge itself doesn't typically have public "happy hour" or direct promotional deals for non-hotel guests, the hotel often has ongoing promotions for its room rates, which might indirectly offer more attractive pricing for the Club Premier categories. It is always advisable to check the official Berjaya Times Square Hotel website or contact their reservations team directly for the latest room packages and any current offers that include Club Lounge access.

To experience the exclusive ambiance and services of the Club Lounge at Berjaya Times Square Hotel, or for any inquiries regarding bookings and facilities, here is the direct contact information:

Address: Level 14 West, Berjaya Times Square Hotel, No.1, Jln Imbi, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Phone: 03-2117 8000

Mobile Phone: +60 3-2117 8000

For more comprehensive details on the Club Lounge, including its operating hours (typically 6:30 AM to 11:00 PM daily for general lounge access, with specific hours for breakfast and evening cocktails), dress code (Smart Casual Attire is required at all times; no flip-flops, singlets, sport attire, swim wear, or bathrobes are allowed), and the full range of Club Premier privileges, it is highly recommended to visit the official Berjaya Times Square Hotel website:

Website: www.berjayahotel.com/kualalumpur

On their website, navigate to the "Experiences" or "Rooms & Suites" section to find detailed information on Club Lounge access and the benefits associated with Club Premier room bookings. For specific event inquiries or booking the meeting room, it’s best to contact the hotel directly via phone or their website’s contact form.

For the residents of Wilayah Persekutuan Kuala Lumpur, the Club Lounge at Berjaya Times Square Hotel offers a distinct and highly suitable destination that caters to a variety of needs, making it a compelling choice for both business and leisure within the city.

Firstly, its strategic location in the heart of Bukit Bintang is a major draw. For locals, this means effortless access via public transport, be it the Monorail, MRT, or various bus routes, allowing them to escape the daily commute stress. Being integrated with the vast Berjaya Times Square mall also provides an unparalleled convenience, where a world of shopping, dining, and entertainment is just an elevator ride away. This makes it an ideal spot for a quick escape or a planned outing without venturing too far from home.

Secondly, the Club Lounge offers a premium yet accessible luxury experience. While it's primarily an amenity for hotel guests, locals can consider booking a Club Premier Room for special occasions, staycations, or when hosting out-of-town guests. The "lovely modern fitout," exceptional service where staff "go out of their way to look after you," and the curated selection of food and beverages, including "fresh cocktails" and "ultimate" breakfast preparations, provide a level of sophistication and comfort that sets it apart from typical public venues.

The versatility of its offerings makes it suitable for various local needs. For professionals, it provides a quiet and conducive environment for informal meetings or catching up on work, complete with complimentary Wi-Fi and even meeting room access. For those seeking leisure, the evening cocktail hour offers a refined setting for unwinding with friends or loved ones, enjoying quality drinks and delicious canapés with potentially stunning city views. It's a perfect alternative to a crowded standalone bar, offering a more exclusive and serene ambiance.

In essence, the Club Lounge at Berjaya Times Square Hotel offers Kuala Lumpur locals a chance to indulge in a luxurious and highly convenient experience. It’s a place where they can enjoy top-tier hospitality, delectable food and beverages, and a tranquil atmosphere, all within the bustling and vibrant core of their beloved city. It serves as an ideal retreat for relaxation, celebration, or productive work, proving itself to be a valuable asset for the discerning local community.

Club Lounge at Berjaya Times Square Hotel

Level 14 West, Berjaya Times Square Hotel, No.1, Jln Imbi, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia