Cube Signature

For residents of Federal Territory of Kuala Lumpur, finding a suitable hotel for a variety of needs – from a quick staycation, accommodating out-of-town guests, or a base for specific events – requires careful consideration. While many hotels promise comfort and convenience, it's crucial to have a clear understanding of what to expect from an establishment. This article aims to provide an honest and factual overview of Cube Signature, located on Jalan Puchong, based on publicly available information and real customer feedback. Our goal is to help local users in Kuala Lumpur make informed decisions about their accommodation choices.

Cube Signature is located at 1-01, Menara UP, 60, Jalan Puchong, 58200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. This address places it along Jalan Puchong, a busy arterial road connecting various parts of Kuala Lumpur and Selangor. For locals, this means reasonable accessibility by car or ride-sharing services. Jalan Puchong is a well-known thoroughfare that can get busy, but it provides direct routes to areas like Old Klang Road, OUG, and potentially to highways leading to Bukit Jalil, which is noted in a customer review regarding a concert at Stadium Bukit Jalil. While the review highlights a negative experience with a specific booking issue, it also implicitly points to the hotel's intended proximity to key venues. Public transportation options, such as the Muhibbah LRT station (part of the Sri Petaling Line), are within a reasonable distance, offering connectivity to Kuala Lumpur city center, Bukit Jalil, and other areas. However, reaching the hotel from such stations might still require a short taxi or ride-share. The location in Menara UP suggests it's part of a commercial or mixed-use building, which can offer some convenience in terms of nearby F&B outlets or services within the same complex. It is important to note that customer reviews mention paid parking, and some challenges with the hotel's appearance and maintenance, which are factors to consider regarding accessibility and overall experience upon arrival.

Based on general hotel industry standards and information gathered from various sources, a hotel like Cube Signature would typically offer a range of services. However, the provided customer reviews indicate that the actual execution and quality of these services may vary significantly. Standard services usually include:

• 24-hour Front Desk: Essential for check-in, check-out, and general inquiries, though one review noted unhelpful staff during a crucial time.
• Air-Conditioned Rooms: A basic expectation in Kuala Lumpur's climate, although a review mentioned issues with HVAC maintenance.
• Private Bathrooms: Rooms are expected to have en-suite bathrooms, and while cleanliness was noted as "just acceptable" in one review, it's a standard feature.
• Free Wi-Fi: Often a standard amenity, crucial for guest connectivity. Some sources mention free Wi-Fi in rooms.
• Television: Rooms are usually equipped with a TV, though a review explicitly stated the TV was "not working."
• Daily Housekeeping: Generally provided to maintain room cleanliness, although reviews indicated rooms were "not clean but just acceptable" and "dusty."
• Basic Toiletries: Hotels typically provide shower gel, shampoo, and other essential toiletries.
• Luggage Storage: A common service for early arrivals or late departures.
• Paid Parking: As explicitly mentioned in reviews, parking is available but comes with a separate charge, not included in the room price.

Based on the provided customer reviews, the "features" and "highlights" of Cube Signature appear to be challenging to identify in a positive light, as the feedback is overwhelmingly negative. However, to provide a factual overview, we will list the points raised by customers, which can be seen as areas of concern rather than highlights:

• Management and Maintenance Concerns: Reviews frequently mention that the "Hotel managed by people who don’t really care about the hotel" and that "the hotel was used to operate by Summit Hotels but was downgraded." Issues cited include "HVAC didn’t maintain for long time," "room was dusty," and an "elevator has smell of urine."
• Questionable Aesthetics and Ambience: One review states, "Entire hotel barely looks like a hotel," indicating a lack of typical hotel presentation or upkeep.
• Room Condition and Value: While described as "Basic room," the "price is a complete rip off" at "RM150 per night" given the reported conditions ("not clean but just acceptable," "TV not working").
• Customer Service Issues: A detailed review from "23.11.24" highlights a "Super Super bad experience" involving booking issues (door lock problem), unhelpful reception staff ("Anis" and a "boss"), lack of proactive communication, and significant inconvenience leading to a higher-priced alternative hotel and missed concert time.
• Paid Parking: A factual feature that might be a negative highlight for guests expecting complimentary parking.
• Strategic Location (Potential): While customer experience was poor, the booking for a concert at Stadium Bukit Jalil suggests a perceived strategic location for event-goers, though the actual outcome was detrimental.

For contact and address information regarding Cube Signature, please refer to the details below:

Address: 1-01, Menara UP, 60, Jalan Puchong, 58200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Phone: 03-8601 1688

Mobile Phone: +60 3-8601 1688

Based on the comprehensive, albeit concerning, customer feedback, Cube Signature appears to be a challenging choice for locals in Federal Territory of Kuala Lumpur. While a central location along Jalan Puchong might initially seem convenient for accessing various parts of KL for work or events (like concerts at Stadium Bukit Jalil), the overwhelmingly negative reviews concerning management, cleanliness, room condition, and customer service present significant red flags. For locals, finding value for money is often a priority, and the recurring sentiment of the "price is a complete rip off" for the described conditions makes it difficult to recommend. The specific incident detailing a booking cancellation upon arrival, unhelpful staff, and significant inconvenience (leading to missed events and higher alternative costs) highlights a serious lack of operational reliability and guest care. While the article aims to be slightly promotional, the factual basis from customer reviews dictates a cautionary tone. Therefore, for locals in Kuala Lumpur seeking a comfortable, reliable, and well-maintained stay, it would be prudent to thoroughly consider these public reviews and perhaps explore other accommodation options that can guarantee a more satisfactory experience and provide actual value for their money. The current public sentiment suggests that Cube Signature, despite its address, may not currently meet the basic expectations for a pleasant hotel stay in Kuala Lumpur.

Cube Signature

1-01, Menara UP, 60, Jalan Puchong, 58200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia