Dorsett Grand Subang Introduce
For residents of Selangor, whether planning a staycation, attending a corporate event, or hosting visiting family, finding a reputable and well-located hotel is paramount. This is where Dorsett Grand Subang comes into focus, a prominent name in the hospitality scene of Subang Jaya, Selangor. Positioned in the established neighbourhood of SS12, it has long been a familiar landmark for locals and a destination for various occasions, from business conferences to celebratory meals.
Subang Jaya is a highly developed and dynamic district within Selangor, serving as a significant residential, commercial, and educational hub. It boasts excellent connectivity and a wide array of amenities, making it a popular choice for both urban living and temporary stays. Dorsett Grand Subang, as a well-known hotel in this bustling area, aims to cater to a diverse clientele, offering a range of services that span from comfortable accommodation to extensive dining and event facilities.
The hotel experience can be multifaceted, and as with any establishment, individual experiences may vary. However, the core essence of Dorsett Grand Subang lies in its positioning as a "Grand" hotel, implying a certain standard of service and a comprehensive array of facilities typically associated with larger, full-service hotels. For locals in Selangor, particularly those in Subang Jaya and its surrounding areas, Dorsett Grand Subang is often considered for its accessibility, its capacity to host events, and its established presence in the community.
It is common for hotels of this stature to undergo continuous enhancements, with different wings or sections reflecting various stages of renovation or original build. This can sometimes lead to differing guest experiences depending on the specific room allocated. Nevertheless, the hotel's long-standing operation in Subang Jaya indicates a consistent effort to serve its clientele. The presence of dedicated staff who go above and beyond, as highlighted in some customer feedback, speaks to the potential for truly memorable service.
This comprehensive article will delve into specific aspects that define Dorsett Grand Subang. We will explore its strategic location and accessibility within Subang Jaya, the range of services it typically offers, and the features that aim to highlight its convenience and appeal. We will also provide essential contact information, ensuring you have all the details needed to plan your stay or event. Our aim is to provide a clear, factual, and informative description that helps you, as a local user in Selangor, learn more about Dorsett Grand Subang and determine if it aligns with your specific needs for accommodation or events.
---Dorsett Grand Subang is ideally situated at Jalan SS 12/1, SS 12, 47500 Subang Jaya, Selangor, Malaysia. This prime location places it in a highly accessible and well-established part of Subang Jaya, making it a convenient choice for both local and international visitors.
SS12 is a mature and recognized residential and commercial precinct within Subang Jaya. The hotel's position on Jalan SS 12/1 offers excellent road connectivity. It is strategically located with easy access to major highways, which is a significant advantage for those traveling by car. Key highways nearby include:
- Federal Highway: Providing direct access to Kuala Lumpur city center and other parts of Selangor.
- Shah Alam Expressway (KESAS): Connecting to areas like Shah Alam and Bandar Kinrara.
- New Pantai Expressway (NPE): Offering a direct route to Bangsar and beyond.
- Lebuhraya Damansara-Puchong (LDP): Connecting to Petaling Jaya, Puchong, and Bandar Sunway.
This extensive network ensures that destinations like Kuala Lumpur city center, Kuala Lumpur International Airport (KLIA), Putrajaya, Cyberjaya, and major industrial and commercial hubs in Selangor are all within reasonable driving distance.
Beyond private vehicles, Dorsett Grand Subang also benefits from proximity to various public transportation options. The Subang Jaya KTM and LRT (Kelana Jaya Line) stations are a short drive away, offering connections to the broader Klang Valley public transport network. Additionally, the integrated bus rapid transit (BRT) Sunway Line connects nearby to Bandar Sunway, further enhancing accessibility. Ride-hailing services like Grab are also readily available in the area, providing convenient door-to-door transportation.
Furthermore, the hotel's location in SS12 means guests are within close proximity to a myriad of amenities. This includes prominent shopping malls like Subang Parade and Empire Shopping Gallery, various F&B outlets, medical centers (e.g., Subang Jaya Medical Centre - SJMC, which is often within walking distance), and educational institutions like INTI International College Subang and Taylor's University. This vibrant surrounding environment ensures that guests have everything they need within easy reach, making their stay both comfortable and convenient.
---Dorsett Grand Subang, as a full-service hotel, offers a comprehensive array of services designed to cater to various guest needs, from business travelers to leisure visitors and event attendees. These services typically include:
- Accommodation: A wide range of room types, including standard rooms, executive rooms, and suites, equipped with air conditioning, private bathrooms, televisions, mini-bar (potentially), and in-room safe.
- Dining Facilities: Multiple food and beverage outlets, which may include:
- A main all-day dining restaurant (e.g., for buffet breakfast, lunch, and dinner).
- Specialty restaurants or cafes.
- A lounge or bar.
- Room service for in-room dining convenience.
- Event & Meeting Facilities: Extensive banquet and meeting spaces, including ballrooms and various function rooms, suitable for conferences, weddings, and corporate events.
- Recreational Facilities: Common amenities for guest relaxation and fitness, typically including:
- Swimming pool (often outdoor).
- Fitness center or gymnasium.
- Spa or massage services (potentially).
- Concierge Services: Assistance with local information, transportation arrangements, and other guest requests.
- 24-Hour Reception: A fully staffed front desk available at all times for check-ins, check-outs, and general inquiries.
- Housekeeping: Daily cleaning services for guest rooms to ensure comfort and hygiene.
- Wi-Fi Access: Complimentary high-speed internet access available throughout the hotel, including guest rooms and public areas.
- Parking: On-site parking facilities, often with a fee, for guests traveling by car. (Note from reviews: Parking was RM5 first exit and free for subsequent exits for hotel guests upon validation).
- Business Centre: Facilities for business travelers, such as computer access, printing, and fax services.
Dorsett Grand Subang boasts several key features and highlights that contribute to its standing as a prominent hotel in Selangor, catering to a diverse range of guests. These aspects are designed to enhance the overall stay and experience.
- Strategic Location: Its prime position in SS12, Subang Jaya, offers excellent connectivity to major highways, making it easily accessible from Kuala Lumpur, KLIA, and various parts of Selangor. This is ideal for business and leisure travelers alike.
- Extensive Facilities: As a "Grand" hotel, it offers a comprehensive range of amenities including multiple F&B outlets, large event spaces (ballrooms, meeting rooms), a swimming pool, and a fitness center, catering to various needs under one roof.
- Versatile Dining Options: The presence of an all-day dining restaurant and potentially specialty outlets provides diverse culinary experiences for guests, from buffet spreads to à la carte menus. The buffet food has received positive feedback.
- Event and Conference Hub: Its substantial banquet and meeting facilities make it a popular choice for hosting large-scale events, conferences, and weddings in Subang Jaya.
- Established Reputation: Being a long-standing hotel in Subang Jaya, it holds an established presence and recognition within the local community, often chosen for its reliability and capacity.
- Dedicated Staff Recognition: Specific instances of exceptional staff service, such as Maria's thoughtful gesture during a birthday celebration, highlight the potential for warm and personalized hospitality that can significantly enhance guest experience.
- Proximity to Amenities: Guests benefit from being close to major shopping malls (Subang Parade, Empire Shopping Gallery), medical centers (SJMC), and educational institutions, adding convenience to their stay.
For inquiries, reservations, or any further information regarding Dorsett Grand Subang, you can reach out using the following contact details:
Address: Jalan SS 12/1, Ss 12, 47500 Subang Jaya, Selangor, Malaysia
Phone: 03-5031 6060
Mobile Phone: +60 3-5031 6060
---For residents of Selangor, whether planning a short staycation, hosting a significant event, or accommodating visiting family and business associates, Dorsett Grand Subang stands as a suitable and well-known option in the heart of Subang Jaya. Located strategically on Jalan SS 12/1, SS 12, 47500 Subang Jaya, its appeal for local users lies in its established presence, comprehensive facilities, and excellent connectivity within the bustling Klang Valley.
One of the most compelling reasons for its suitability is its strategic and highly accessible location. For locals, navigating Subang Jaya is made easy by Dorsett Grand Subang's proximity to major highways like the Federal Highway, KESAS, NPE, and LDP. This means quick and convenient access from various parts of Selangor, Kuala Lumpur, and even KLIA. Whether you're commuting for a business meeting, attending a family wedding, or simply looking for a convenient base to explore the shopping and dining delights of Subang Jaya, the hotel's location significantly streamlines your travel plans.
Furthermore, as a "Grand" hotel, it offers extensive facilities and versatile services that cater to a wide range of needs. Locals considering a venue for large-scale events, such as weddings, corporate banquets, or conferences, will find the hotel's ballrooms and meeting rooms highly suitable. For those planning a stay, the presence of multiple dining options (including well-regarded buffet services), a swimming pool, and a fitness center means that many needs can be met right within the hotel premises, enhancing convenience. The positive feedback about the buffet food and specific staff members like Maria highlights the potential for delightful experiences.
The hotel's long-standing operation in Subang Jaya also contributes to its appeal. It's a familiar and recognized name in the local community, often implying a certain level of reliability and an understanding of local preferences. While older sections of the hotel might reflect their age, the overall capacity to host a variety of guests and events remains. The staff's ability to create special moments, as seen with the birthday surprise, shows a commitment to personalized service that resonates well with Malaysian hospitality values.
In conclusion, Dorsett Grand Subang is more than just a place to sleep; it’s an established hub that offers comprehensive services for a variety of purposes. For locals in Selangor seeking a centrally located hotel with extensive facilities for business, leisure, or special events, its accessibility and established presence in Subang Jaya make it a practical and often preferred choice. It provides a reliable base from which to experience all that Subang Jaya and the wider Klang Valley have to offer.
Dorsett Grand Subang Photos










Dorsett Grand Subang Location
Dorsett Grand Subang
Jalan SS 12/1, Ss 12, 47500 Subang Jaya, Selangor, Malaysia
Dorsett Grand Subang
Jalan SS 12/1
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1
ROOMY - ASB06
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Dorsett Grand Subang Reviews
If your room is in the old wing (behind the counter), it's not going to be a 5* experience. I've been to 3 star hotels that are more comfortable.First things first, the receptionist gave us a room that was not cleaned when we checked in. Messy sheets, half drank bottle of water, blood on the sheets, damp smell.Went back down to the receptionist to get a room change. We booked by the hour so we also had to ask for a check-out time extension for the extra round trip. It was not offered to us by the receptionist at all for the unpleasant experience of walking into someone else's mess.The new room was tidied up but left much to be desired. Everything felt old and worn. The room still had a damp smell and did not feel welcoming. The bathroom walls were peeling. The sink and bath knobs were stained and had these loose rings that made my hands feel dirty after touching them. Complimentary toiletries felt cheap, lacking, and stingy. You could feel the bathtub flex as you stood in it. Definitely don't feel comfortable taking a bath in it, and showers were done ASAP cos we did not want to stay in there longer than needed. Hot water was fast though, almost instant.The night shift receptionist called us to tell us we were late to check out when we still had time. Apparently the day shift receptionist did not relay that he had given us an extra hour check out extension. That exchange felt unprofessional and unwelcoming, like we were being kicked out. The day shift receptionist also didn't take our vehicle plates number on check in for the parking fee reduction. We had to ask about it during checkout for them to take our vehicle plates number. Parking was RM5 first exit and free for subsequent exits.Overall, massively disappointed. The pictures on the app (Flow) showed the new rooms, which was massively misleading.
May 14, 2025 · Daniel LaiToday we came for buffet lunch and the staff member Maria was very helpful and courteous to us. I casually mentioned that it was my daughter’s birthday and to our surprise she brought a little Cake with candle and a birthday song playing! Such a lovely surprise. Thank you Maria for making IT so special. You’re an asset to the hotel. The buffet food was also splendid! Enjoyed so much. Definitely highly recommended.
Apr 15, 2025 · Sai GayathiryA decidedly average hotel. Certainly not a 5-star service. Not a single reply to my numerous emails trying to book 2 rooms for a wedding. Had to go there in person and pay upfront. Even then not a single email or acknowledgement of the booking. Arrival was the best part my bags collected from car and taken to the room.Rooms very average, extremely dated and poorly maintained, paint touched up in a different shade. And this was an executive suite and a club room so not the basic rooms but the more expensive. The website does show more modern rooms so clearly some of them have been renovated but not the two I paid for. And the location isn’t great either. There is a building site next door and the overall appearance is dated and in need of a renovation. Room service super slow. Ice takes around 45 mins and food service better but also slow.I’d say more of a 3 star hotel experience.
May 27, 2025 · Michael GaryI had a wonderful experience at this hotel, and a big part of that was thanks to the exceptional staff, Shaffiq. From the moment I arrived, I was greeted warmly and made to feel welcome. The front desk team was efficient, friendly, and always ready to help with a smile. Housekeeping did a fantastic job keeping the room clean and comfortable throughout my stay. Every interaction I had with staff—from the concierge to room service—was marked by professionalism, courtesy, and genuine hospitality. It’s clear that the team here takes pride in providing excellent service. Highly recommended!
May 03, 2025 · Azhani NasirDisappointing Stay at The Dorsett Hotel Subang – Not Worth the 5-Star RatingHere’s a professional and detailed review based on your experience:Disappointing Stay at The Dorsett Hotel Subang – Not Worth the 5-Star RatingI recently stayed at The Dorsett Hotel Subang, expecting a comfortable and hassle-free experience from a 5-star establishment. Unfortunately, my stay was far from satisfactory due to multiple service failures and poor facility maintenance.1. Lack of Bell Service After 11 PMA hotel of this rating should ensure 24/7 bell service for guests. However, after 11 PM, there was no bellperson available, and I had to carry my own bags—a major inconvenience, especially for those arriving late.2. Poor Room ConditionsThe room I stayed in was old and visibly worn out. Stains on the furniture and carpets made it look unclean and poorly maintained, which is unacceptable for a premium hotel.3. Faulty Piping SystemThe bathroom had severe plumbing issues, causing water to leak into the room. A proper maintenance check should have prevented such problems.4. Executive Suite Lock Issues & Poor Staff ResponseI had booked an Executive Suite, expecting a high-standard experience. However, the main door lock was faulty from day one. Although a few staff members came to repair it and assured me there would be no issues, the problem persisted. When I returned later, I was unable to enter my room.I had to walk three times to the lobby to change my key card, but the issue remained unresolved. Eventually, a staff member used a computer to open the door and admitted that the lock had a long-standing issue.I was offered a room change, but when I requested assistance to move my belongings, no staff member showed up. After multiple calls, only a security guard with a trolley arrived—who himself was unsure how to assist. When I called the front desk for further help, I was met with rude responses, citing a lack of staff.I requested to speak with the duty manager, but they were nowhere to be found. I had to walk to the lobby again late at night to resolve the issue. Shockingly, no manager or staff apologized or even addressed my concerns before checkout.Final Verdict: Not RecommendedThe lack of service, poor maintenance, and unprofessional staff attitude make this hotel undeserving of its 5-star rating. A premium hotel should provide efficient service and well-maintained facilities, neither of which I experienced here.I would not recommend The Dorsett Hotel Subang to anyone expecting quality service and a hassle-free stay.Rating: ⭐⭐☆☆☆ (2/5)
Mar 21, 2025 · Lingesh Arunasalam
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