Hotel Twin Star

Selamat datang, warga Perak! When planning a stay in Tanjong Malim, whether for business, family visits, or simply a stopover, finding the right accommodation is key. Today, we’re looking at Hotel Twin Star, a hotel located in Tanjong Malim, Perak. This article aims to provide a factual and informative overview of Hotel Twin Star, drawing on publicly available information including customer feedback. Our goal is to help you, as a local user in Perak, gain a clearer understanding of what to expect from this hotel, assisting you in making an informed decision for your lodging needs. We will cover its location, general services, and common features, allowing you to weigh its suitability for your next visit to Tanjong Malim.

It is important for local users to have realistic expectations when choosing accommodation. While we aim to present a comprehensive picture, direct experiences from other guests offer valuable insights. Therefore, we will incorporate publicly available customer reviews to give you a more rounded perspective on Hotel Twin Star, ensuring you are well-prepared for your stay.

Hotel Twin Star is situated at 73A, 74A, Taman Intan Setia, 35900 Tanjong Malim, Perak, Malaysia. This location places it within the bustling town of Tanjong Malim. For locals within Perak, especially those familiar with the Tanjong Malim area, Taman Intan Setia is generally a known commercial and residential zone.

Tanjong Malim itself is strategically located, serving as a gateway between Perak and Selangor. It is well-connected by major roads, including the old Trunk Road (Federal Route 1) and its proximity to the North-South Expressway (PLUS Highway), making it accessible for travelers coming from various parts of Perak, such as Ipoh, Tapah, or even from Selangor and Kuala Lumpur. The ease of access from the highway is a definite advantage for guests travelling by car.

Within Tanjong Malim, Taman Intan Setia typically offers a range of local amenities. Guests staying at Hotel Twin Star may find convenience stores, local eateries, and perhaps some essential services within reasonable proximity. Universiti Pendidikan Sultan Idris (UPSI), a major landmark and institution in Tanjong Malim, is generally not far from this area, which could be a factor for visitors attending events or visiting students. While specific public transport options might be limited to local taxis or ride-sharing services, the overall accessibility by private vehicle is a key feature of its location in Tanjong Malim. This makes it a potential stopover point for those on longer journeys or a base for activities within the district.

Based on the typical offerings of hotels in this category and general public understanding, Hotel Twin Star would likely provide a standard set of services to its guests. However, it's crucial to acknowledge that customer feedback suggests potential inconsistencies in service quality. Generally, common services in hotels like this include:

• Room Accommodation: The primary service is providing guest rooms for overnight stays. These rooms typically feature basic furnishings such as beds, a table, and chairs.

• Air Conditioning: Given Malaysia's climate, air-conditioned rooms are a standard expectation, aimed at ensuring guest comfort.

• Private Bathrooms: Each room usually comes with an attached private bathroom, including a toilet and shower facilities.

• Front Desk Service: A reception desk is typically available for check-in, check-out, and general inquiries. Customer reviews, however, indicate varying experiences with front desk responsiveness and problem resolution, particularly concerning refunds and room changes.

• Basic Amenities: Guests might expect basic amenities such as clean linen, towels, and perhaps some limited toiletries.

• Parking Facilities: For guests traveling by car, parking availability would be a typical expectation, though specific details on security or capacity are not publicly detailed.

It is important for guests to verify specific services directly with the hotel upon booking or prior to arrival, especially concerning amenities and potential extra charges, as some customer experiences indicate unexpected costs without commensurate benefits like extra beds or pillows.

When considering Hotel Twin Star in Tanjong Malim, it's important to look at its features and highlights, keeping in mind the feedback provided by previous guests.

• Location in Tanjong Malim: The hotel's primary feature is its location in Taman Intan Setia, Tanjong Malim. This offers convenience for travelers needing to stay within the town or those passing through. Its proximity to major roads enhances accessibility.

• Accommodation for Short Stays: For individuals or couples seeking basic lodging for a night or two, the hotel provides a fundamental place to rest.

• Competitive Pricing (Potentially): While some reviews describe it as "very pricey for such a basic room," others might find its base rates competitive compared to higher-tier hotels in other locations, though this is subjective and dependent on the individual's budget and expectations.

• Customer Service Interaction: Customer reviews highlight instances of interaction with reception and management. One review mentions a situation where a refund was offered after management intervention and after questions about the guest's race, which is a significant concern for potential guests regarding fair treatment.

• Room Condition Concerns: It's important to note that customer feedback explicitly mentions concerns about room cleanliness, specifically "full of dust on the bed and the toilet looks like never clean for quite some time," and lack of windows in some rooms. Potential guests should manage their expectations regarding room quality and be prepared to address these issues upon check-in.

• Transparency of Charges: A highlight from negative reviews is the issue of "extra charges when arrived" that did not correspond to additional services (e.g., no extra bed or pillow for an extra adult charge). This suggests a need for potential guests to clarify all charges upfront to avoid surprises.

Given the mixed and concerning feedback, potential guests are advised to thoroughly research and perhaps consider alternatives or directly confirm specific room features and all charges with the hotel prior to booking.

For inquiries, reservations, or to clarify any details about Hotel Twin Star, you can use the following contact information:

Address: 73A,74A, 35900, Taman Intan Setia, 35900 Tanjong Malim, Perak, Malaysia

Phone: 05-459 8889

Mobile Phone: +60 5-459 8889

It is strongly advised to contact the hotel directly to confirm room availability, current rates, and any specific requirements or concerns you may have, particularly in light of previous customer feedback regarding extra charges and room conditions.

When evaluating Hotel Twin Star for locals in Perak, particularly those familiar with Tanjong Malim, it’s important to consider various factors, including the direct feedback from previous guests. For some locals, especially those on a very tight budget or needing a last-minute, no-frills place to stay in Tanjong Malim, this hotel might appear as an option due to its presence in the area. Its location within Taman Intan Setia makes it relatively easy to find for those familiar with the town, and its proximity to major roads might appeal to individuals needing a quick stopover without venturing too far into residential areas.

However, based on significant customer feedback, there are serious concerns that locals should be aware of. Issues such as "unclean" rooms, rooms without windows, unexpected "extra charges" that do not provide additional services, and a perceived lack of basic customer service ("common attitude is no there") are significant drawbacks. The highly concerning mention of a "racist question" regarding a guest's race before a refund was considered is a very serious matter that can deeply impact trust and suitability, especially within a diverse community like Malaysia.

For locals who prioritize cleanliness, transparency in pricing, and respectful customer service, the reported issues at Hotel Twin Star might make it an unsuitable choice. While the base price might seem appealing, the value proposition is questionable if basic expectations of hygiene and fair treatment are not met. Locals generally seek comfortable and reliable stays, whether for themselves or for visiting friends and family. Given the consistent negative experiences detailed by multiple customers, including allegations of discriminatory practices and poor room conditions, it is crucial for locals to approach Hotel Twin Star with extreme caution. It is advisable for residents of Perak to thoroughly consider these points and perhaps explore other accommodation options in Tanjong Malim that offer more consistent quality and customer satisfaction, ensuring a pleasant and respectful stay.

Hotel Twin Star

73A,74A, 35900, Taman Intan Setia, 35900 Tanjong Malim, Perak, Malaysia