MH Maison by Manhattan Group

Hello, Kuala Lumpur residents! When planning a staycation, accommodating out-of-town family, or needing a temporary base within our bustling city, finding the right lodging is key. Today, we’re looking at MH Maison by Manhattan Group, a lodging option situated along Jalan Gombak. As locals, we understand the importance of convenience, comfort, and a good overall experience when choosing a place to stay in our own vibrant city.

MH Maison by Manhattan Group aims to provide accommodation within Kuala Lumpur. However, it's crucial to approach any lodging choice with a clear understanding of what to expect, based on available information and the experiences of previous guests. Recent customer reviews indicate some significant concerns that potential guests, especially those of us from KL, should be aware of before booking. Issues such as unreturned deposits, discrepancies between advertised photos and actual conditions, cleanliness problems (dirty walls, black spots, hair on the bed), limited parking, and unpleasant smells from the air conditioning and elevator have been raised. One reviewer expressed being "Very disappointed with this experience!!" and even mentioned making a police report regarding an unreturned deposit.

While a responsive management team can often address such issues, these reviews highlight areas that potential guests should consider. As locals, we value transparency and reliability, and understanding these aspects upfront helps in making informed decisions about where to spend our hard-earned money and precious leisure time in Kuala Lumpur. This article aims to provide a factual overview, helping you decide if MH Maison by Manhattan Group aligns with your expectations for a local stay.

MH Maison by Manhattan Group is situated at Lot 28167, Batu 4, Jln Gombak, Kampung Kuantan, 53000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. This location along Jalan Gombak positions it within a traditional and well-established part of Kuala Lumpur, offering a different vibe compared to the glitzy city centre.

Jalan Gombak is a major arterial road, providing relatively straightforward access to various parts of Kuala Lumpur and beyond. For locals, navigating to Batu 4 along Jalan Gombak is generally familiar. Depending on traffic, which can be considerable during peak hours, reaching areas like the KL city centre, Setapak, or even heading out towards Gombak and the Karak Highway is feasible. Public transportation options, while not directly at the doorstep for all destinations, would likely include bus services along Jalan Gombak, connecting to major transit hubs or LRT/MRT stations. Ride-hailing services are also readily available in this area of Kuala Lumpur.

The mention of "Kampung Kuantan" suggests a more local, perhaps residential, neighbourhood setting. This can offer a quieter environment compared to the busiest parts of the city centre, though the main road itself can be bustling. However, one significant point highlighted by a review is "Limited parking space." This is a crucial consideration for Kuala Lumpur residents who typically travel by car, as finding convenient and secure parking can be a challenge, especially in established areas. For those relying on personal vehicles, this could impact the overall convenience of their stay at MH Maison by Manhattan Group.

Based on the nature of "lodging" and common expectations, MH Maison by Manhattan Group would typically offer fundamental services for a stay. However, without a direct list of services from the establishment itself, and considering the available customer reviews, we can infer some expected services and note potential areas of concern:

• Accommodation Units: The primary service is providing private rooms or apartment-style units for short-term stays. The review noting "very big room" suggests potentially spacious units.

• Basic Utilities: Access to electricity and water would be standard. Air conditioning is implied, given the tropical climate, although a review mentioned a "strange smell" from the aircon.

• Bedding: Provision of beds and linens is fundamental, though one review noted "someone else's hair on the bed," indicating a potential issue with linen cleanliness.

• Bathroom Facilities: Private or shared bathrooms are expected, with basic amenities.

• Check-in/Check-out: Standard procedures for arrival and departure would be in place.

• Deposit Requirement: Guests are required to pay a deposit, as confirmed by a review. However, issues regarding the return of this deposit have been reported.

• Elevator Access: The presence of an elevator is implied by the review mentioning a "strange smell" from it, providing access to different floors.

• Parking: Parking facilities are likely offered, but reviews highlight that "Limited parking space" is a significant issue.

• Customer Service/Host Interaction: While direct positive feedback on service isn't available, the negative review regarding unreturned deposits and being ignored points to potential challenges in post-stay customer service.

Based on the provided information and customer reviews, MH Maison by Manhattan Group has a mix of potential features and significant highlights (both positive and negative) that future guests in Kuala Lumpur should be aware of.

• Potentially Spacious Rooms: One reviewer mentioned a "very big room," suggesting that some units might offer generous space, which can be a plus for families or those seeking more room to spread out.

• Location on Jalan Gombak: Being located on a major road like Jalan Gombak offers relatively good connectivity to various parts of Kuala Lumpur, appealing to those who need to access different areas of the city.

• Deposit Requirement (with reported issues): A deposit system is in place, which is common for lodging. However, the prominent negative feedback regarding unreturned deposits and the host ignoring inquiries is a critical highlight and a major concern for potential guests. This suggests a significant issue with financial reliability and customer trust.

• Discrepancy Between Photos and Reality: A major red flag highlighted by a reviewer is that "What I see is different from the photos!!" This indicates a potential misrepresentation of the property's actual condition, which can lead to significant guest disappointment upon arrival.

• Cleanliness Concerns: Multiple issues related to cleanliness were reported, including "dirty and have black spots" walls, and "Found someone else's hair on the bed." These are fundamental cleanliness standards that, if not met, can severely impact a guest's comfort and perception of hygiene.

• Limited Parking: The "Limited parking space" is a critical practical issue, especially in Kuala Lumpur where personal vehicles are prevalent. This can cause significant inconvenience and frustration for guests arriving by car.

• Unpleasant Odours: Reports of "a strange smell" from both the "aircon and elevator" indicate issues with ventilation or cleanliness that affect the sensory experience of the stay.

• Overall Disappointment: The strong sentiment of being "Very disappointed with this experience!!" and the mention of a police report underline severe dissatisfaction, which is a major highlight to consider for anyone looking into this lodging.

For inquiries or to contact MH Maison by Manhattan Group, the following address is provided. Please note that direct phone numbers for this specific lodging were not available in the provided information, only the address. In such cases, one might typically search for a central Manhattan Group contact or check online booking platforms for direct booking information.

Address: Lot 28167, Batu 4, Jln Gombak, Kampung Kuantan, 53000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Given the reported issues regarding communication (e.g., unreturned deposits and being ignored), potential guests are advised to exercise caution and perhaps utilize booking platforms that offer robust guest protection or direct messaging systems for pre-booking inquiries.

For us locals in Kuala Lumpur, choosing lodging within our own city is usually about convenience, perhaps for a family gathering, a short staycation, or when hosting visitors. Considering MH Maison by Manhattan Group, it's important to weigh its potential suitability against the significant concerns raised by previous guests.

On the positive side, its location on Jalan Gombak offers a familiar and relatively accessible base within KL. If you're someone who prioritizes being in this particular area and needs a potentially spacious unit, it might initially seem appealing. However, the recurring themes from customer reviews present considerable challenges that directly impact the suitability for a comfortable and stress-free stay that locals would expect.

The issues of unreturned deposits and being ignored by management are red flags for financial reliability and customer service, which are paramount for any lodging. Cleanliness concerns, such as dirty walls, black spots, and especially finding hair on the bed, are fundamental hygiene problems that can severely detract from any stay, regardless of price point. Limited parking is also a major practical inconvenience for most KL residents who drive. The discrepancy between photos and reality suggests a potential lack of transparency that can lead to significant disappointment upon arrival.

Ultimately, while MH Maison by Manhattan Group might offer some basic accommodation, the collective negative feedback regarding cleanliness, customer service, and property condition suggests that it might not meet the expectations for a pleasant and reliable stay that many Kuala Lumpur locals would seek. It is crucial for anyone considering this lodging to be fully aware of these reported issues and to proceed with caution, perhaps exploring alternatives that offer a more consistent and positive guest experience within our vibrant city.

MH Maison by Manhattan Group

Lot 28167, Batu 4, Jln Gombak, Kampung Kuantan, 53000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia