MY CERMIN SERVICE AND SUPPLY

### Introduction / Overview

For any car owner in Kuantan, a cracked or chipped windscreen can be a major headache, not to mention a safety concern. This is where MY CERMIN SERVICE AND SUPPLY steps in as a reliable and professional solution. Specializing in automotive glass, particularly windscreens, this local business has built a reputation for providing top-notch repair and replacement services right here in Kuantan, Pahang. They understand the urgency and importance of a clear and safe windscreen, ensuring drivers can get back on the road with peace of mind.

What truly sets MY CERMIN SERVICE AND SUPPLY apart, as highlighted by local customers, is their commitment to transparent communication and excellent customer service. "Great experiences & staff explain clearly to the customer," one review praises, while another commends their "very friendly customer service" and "very reasonable price." This dedication to clarity and affordability makes them a trusted partner for any windscreen-related issues, directly addressing the needs of Kuantan's diverse driving community.

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### Location and Accessibility

MY CERMIN SERVICE AND SUPPLY is conveniently located at 1419 & 1421, Jalan Dato' Wong Ah Jang, Taman Lee Hwa, 25100, Taman Lee Hwa, 25000 Kuantan, Pahang, Malaysia. This prime location places them in a well-known and easily accessible area within Kuantan. Jalan Dato' Wong Ah Jang is a significant road, making the workshop straightforward to find for both locals and those visiting from other parts of Pahang.

The workshop's position in Taman Lee Hwa means it is situated within a commercial and residential hub, ensuring good connectivity. Customers can reach the premise easily by private vehicle, with ample parking typically available in the vicinity. For those without personal transport, ride-hailing services are readily available throughout Kuantan to take you directly to the workshop. Its central location also means it's often close to other automotive services and amenities, providing convenience for customers who might need to run other errands while their car is being attended to.

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### Services Offered

MY CERMIN SERVICE AND SUPPLY specializes primarily in automotive glass services, focusing on windscreens. Their comprehensive offerings are designed to address a variety of windscreen damages and related needs:

• Windscreen Replacement: For windscreens that are severely cracked or shattered beyond repair, they provide professional replacement services for a wide range of car models.
• Windscreen Chip Repair: Small chips and cracks (often caused by stone impact) can be repaired before they spread, saving customers the cost of a full replacement.
• Side and Rear Window Replacement: In addition to windscreens, they also handle the replacement of damaged side windows and rear windows for various vehicles.
• Windscreen Insurance Claims: A significant service offered is assistance with insurance claims for windscreen damage. They are often authorized by a majority of insurance companies in Malaysia, simplifying the claim process for policyholders.
• Door-to-Door Service (where available/applicable): While not explicitly stated for this specific branch, many windscreen specialists like MY CERMIN's network offer mobile services where technicians can come to the customer's location for repairs or replacements, offering ultimate convenience. (It's advisable to confirm this for the Kuantan branch when contacting them).
• Supply of Automotive Glass: As their name suggests, they also deal in the supply of various automotive glass products.

Their focus on these specific services ensures a high level of expertise and efficiency in addressing car glass issues.

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### Features / Highlights

MY CERMIN SERVICE AND SUPPLY boasts several key features and highlights that contribute to its strong reputation among Kuantan car owners:

• Specialized Expertise: Being a dedicated windscreen and auto glass specialist, they possess deep knowledge and experience in handling all types of windscreen damage, from minor chips to full replacements.
• Transparent Communication: Customer reviews consistently highlight that "staff explain clearly to the customer." This transparency ensures customers fully understand the damage, the repair process, and the costs involved.
• Friendly Customer Service: The "very friendly customer service" noted by patrons creates a welcoming and reassuring environment, especially for those stressed about car troubles.
• Reasonable Pricing: A significant draw for locals is their commitment to "very reasonable price," ensuring quality service doesn't break the bank.
• Insurance Panel Workshop: Being authorized by numerous insurance companies simplifies the claims process for customers with comprehensive motor policies, offering a hassle-free experience.
• Quality Materials and Workmanship: While not explicitly detailed in reviews, a reputable windscreen specialist would use high-quality glass and adhesives, ensuring durability and safety, which is implied by positive customer experiences.
• Efficiency: Timely repairs and replacements are crucial, and a specialized workshop is typically equipped to handle these tasks efficiently, minimizing vehicle downtime for customers.

These features combine to create a reliable and customer-focused car repair experience, particularly for windscreen issues.

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### Promotions or Special Offers

While MY CERMIN SERVICE AND SUPPLY might not always advertise specific seasonal discounts, their commitment to "reasonable prices" is an ongoing benefit for customers. However, like many automotive service providers, they might offer certain implicit or explicit promotions:

• Competitive Pricing: Their general pricing structure is designed to be competitive, offering value for money on windscreen repairs and replacements.
• Hassle-Free Insurance Claims: For customers with comprehensive motor insurance policies that include windscreen coverage, the process of claiming through MY CERMIN SERVICE AND SUPPLY can be considered a significant "offer" as it simplifies what can often be a complex procedure. They handle the paperwork and coordination with the insurance company, potentially resulting in zero out-of-pocket costs for eligible claims.
• Package Deals (Possible): It is always worth inquiring if they offer any package deals, for example, a repair bundled with a specific type of tinting, though this is not explicitly stated.
• Warranty on Workmanship/Products: Reputable windscreen specialists often provide a warranty on their workmanship and the quality of the replacement glass, offering long-term peace of mind. While not a "discount," it's a valuable added benefit.

For the most current information on any ongoing promotions or specific offers, it is always best for locals in Pahang to contact MY CERMIN SERVICE AND SUPPLY directly via phone. They can provide details on insurance panel arrangements and any value-added services that might be available.

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### Contact Information

Connecting with MY CERMIN SERVICE AND SUPPLY is straightforward, ensuring that Kuantan locals can quickly get assistance with their car's windscreen needs.

• Business Name: MY CERMIN SERVICE AND SUPPLY
• Address: 1419 & 1421, Jalan Dato' Wong Ah Jang, Taman Lee Hwa, 25100, Taman Lee Hwa, 25000 Kuantan, Pahang, Malaysia
• Phone: 013-913 8884
• Mobile Phone: +60 13-913 8884

Customers are encouraged to call the provided phone numbers for appointments, inquiries about services, quotes, or assistance with insurance claims. Direct communication ensures efficient service and accurate information, allowing them to assess the damage and provide the best solution for your vehicle's windscreen.

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### Conclusion: Why this place is suitable for locals

MY CERMIN SERVICE AND SUPPLY is exceptionally suitable for locals in Kuantan, Pahang, for several compelling reasons. Firstly, their specialized focus on windscreen and auto glass repair means they possess the expert knowledge and equipment to handle these specific issues efficiently and effectively. This specialization provides a level of assurance that general workshops might not offer when it comes to crucial components like a car's windscreen.

Secondly, their strong emphasis on customer service, with staff who "explain clearly to the customer" and are "very friendly," creates a reassuring and positive experience during what can often be a stressful situation. This transparency and approachable demeanor build trust within the community. Thirdly, the "very reasonable price" and the ability to facilitate "insurance claims" make their services highly accessible and financially viable for many car owners. For Kuantan residents, MY CERMIN SERVICE AND SUPPLY offers a reliable, professional, and customer-friendly solution for all their car glass needs, ensuring their vehicles are safe and roadworthy with minimal fuss and fair pricing. It’s a true local asset that prioritizes the customer's peace of mind.

MY CERMIN SERVICE AND SUPPLY

1419 & 1421, Jalan Dato' Wong Ah Jang, Taman Lee Hwa, 25100, Taman Lee Hwa, 25000 Kuantan, Pahang, Malaysia