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Raintree Hotel@ Bandar Manjalara,KL

Wisma Menjalara, No. 16, Level 3A, Jalan 7A/62A, Bandar Menjalara, Kuala Lumpur, Bandar Menjalara, 52200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

3.0
Terrible Service – Extremely Rude Staff!This is by far one of the worst hotel experiences I’ve ever had – and we didn’t even get to check in properly before being yelled at by the front desk staff (a man and a woman). It was our first time here, and we accidentally used the wrong lift entrance due to the complete lack of proper signage. Instead of helping us, both of my elderly parents were scolded and verbally insulted by the front desk.I calmly pointed out that there were no clear directions, and the male staff had the audacity to say we must be blind. Seriously?? This is how you treat your guests?I had already seen a lot of bad reviews about this hotel online, but I thought, “It’s just one night – how bad could it be?” Well, I got my answer before we even stepped foot into the room.This kind of service attitude is why places like this deserve to shut down.If you’re considering this place – DON’T. Just down the road near Raintree, there’s Sovotel Hotel. Prices are about the same, and I can only hope the staff there know how to treat people like human beings. - Fly High Education
Raintree Hotel@ Bandar Manjalara,KL Overview Intro Photos Location Reviews

Raintree Hotel@ Bandar Manjalara,KL Introduce

Assalamualaikum, warga Wilayah Persekutuan Kuala Lumpur! When planning a stay, whether it’s for a quick business trip, a family visit, or just a short getaway within our own city, we often look for options that balance convenience with comfort and cost. In the bustling area of Bandar Menjalara, a name that might pop up is **Raintree Hotel @ Bandar Menjalara, KL**. As local users, it's important to have a clear and factual understanding of what to expect from such establishments.

A "hotel" traditionally provides temporary lodging, offering rooms and various services to guests. Raintree Hotel presents itself as a boutique hotel, aiming to offer clean, well-kept rooms with essential amenities. It positions itself as a convenient and affordable option for short stays. However, as with any accommodation, experiences can vary, and it’s crucial to consider all perspectives to make an informed decision. For us, who navigate Kuala Lumpur daily, understanding the actual guest experience, beyond just promotional claims, is key.

This article aims to provide a comprehensive look at Raintree Hotel @ Bandar Menjalara, KL, combining its stated offerings with insights from actual customer feedback. Our goal is to help you, the local users in Kuala Lumpur, determine if this hotel aligns with your specific needs and expectations for a short stay in Bandar Menjalara.

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Location and Accessibility

Raintree Hotel is strategically located at **Wisma Menjalara, No. 16, Level 3A, Jalan 7A/62A, Bandar Menjalara, Kuala Lumpur, Bandar Menjalara, 52200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia**. This places it in the heart of Bandar Menjalara, a well-established and vibrant neighbourhood.

Being situated at Level 3A of Wisma Menjalara indicates that the hotel is part of a commercial building, which is common in urban areas of KL. This setup often means immediate access to various businesses and services within the same complex or immediate vicinity. One customer review highlights that the hotel's location is "not bad at all with international restaurants serving their own native cuisine." This is a significant advantage for locals who appreciate diverse food options and convenience.

Furthermore, the review explicitly mentions, "Lotus Supermarket is just opposite of this hotel so it is convenient for you to have your meals or to shop for anything you need." This close proximity to a major supermarket adds immense value, making it easy for guests to grab snacks, drinks, or any necessities during their stay. Public transport options in Bandar Menjalara typically include bus services, which connect the area to various parts of Kuala Lumpur. While the hotel is located 6 miles (10 km) from the center of Kuala Lumpur, major roads and ride-hailing services provide good connectivity. Parking is available, though it might be subject to a surcharge. For locals, finding the hotel in this well-known commercial area should be straightforward, making it an accessible point of stay for those familiar with Bandar Menjalara.

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Services Offered

Raintree Hotel @ Bandar Menjalara, KL, as a hotel, offers a range of services designed to provide a comfortable and functional stay for its guests. Based on public data, these generally include:

  • Private Guest Rooms: The hotel offers 48 air-conditioned rooms, available in various configurations such as Superior Queen, Standard Queen (without window), Superior Twin, Comfort Triple, Comfort Quadruple, and Suites. Each room typically includes a private space for rest and privacy.

  • En-suite Bathrooms: All guestrooms are equipped with private bathrooms that feature showers and bidets, along with complimentary toiletries.

  • Air Conditioning: Each room is air-conditioned to ensure a comfortable environment, which is essential in Kuala Lumpur's climate. One positive review specifically noted "well serviced air conditioner."

  • Flat-screen Televisions: Rooms are equipped with flat-screen TVs for guest entertainment, with one review mentioning "TV with clear vision."

  • Complimentary Wi-Fi: Free wireless internet access is available in public areas and typically in guestrooms, allowing guests to stay connected.

  • 24-Hour Front Desk: The hotel provides a 24-hour reception service, which is crucial for check-in/check-out flexibility and guest assistance at any time.

  • Daily Housekeeping: Housekeeping services are provided daily to maintain cleanliness and comfort in the rooms.

  • Concierge Services: Basic concierge services are available to assist guests with inquiries or local information.

  • Luggage Storage: Guests can utilize luggage storage facilities, which is convenient for early arrivals or late departures.

  • Business Center: A business center is available onsite, which can be useful for guests needing to perform work-related tasks.

  • Shared Refrigerator: A refrigerator in a common area is available for guest use.

  • Laundry Facilities: Laundry services or facilities are onsite, providing convenience for guests on longer stays.

  • Self-Parking (Surcharge): Covered self-parking is available, though it comes with a daily charge.

While these services are listed, it's important to note the disparity in customer reviews, particularly concerning staff service, which directly impacts the experience of these offerings.

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Features / Highlights

Raintree Hotel @ Bandar Menjalara, KL, showcases a mix of features that aim to cater to its guests. While some aspects are consistently highlighted positively, other crucial areas have received significant negative feedback, which is vital for locals to consider.

  • Prime Location with Local Amenities: A significant highlight is the hotel's placement within Bandar Menjalara. Its proximity to "international restaurants serving their own native cuisine" and "Lotus Supermarket just opposite" provides immense convenience for dining and shopping. This is a strong positive for guests who appreciate immediate access to food and necessities.

  • Boutique Hotel Ambience (for some): One review describes it as a "Nice and cozy boutique hotel," suggesting an attempt at a distinct, smaller-scale charm. This can appeal to those looking for an alternative to large chain hotels.

  • Clean and Well-Kept Rooms (sometimes): A positive review mentions "rooms are well kept and clean with well serviced air conditioner and a TV with clear vision." This indicates that, at its best, the hotel can provide a comfortable room experience.

  • Affordable and Convenient for Short Stays: The hotel is described as "A convenient and affordable hotel for short stay is recommended," making it attractive for budget-conscious travelers or those needing quick, temporary lodging.

  • KTV Lounge in the Same Building: The presence of a "KTV lounge" on the second floor offers an entertainment option within the building, though this could also contribute to noise levels.

However, it is crucial to address the severe concerns raised in a prominent review, which reflects a critical aspect of the hotel's "features":

  • "Terrible Service – Extremely Rude Staff!": This is a major detractor. The detailed account of staff scolding and verbally insulting guests, including elderly parents, due to a lack of clear signage, is a significant red flag. Such an attitude directly impacts the entire guest experience, regardless of room quality. The statement "This kind of service attitude is why places like this deserve to shut down" highlights the depth of dissatisfaction.

  • Lack of Proper Signage/Directions: The issue of "complete lack of proper signage" leading to confusion and subsequent staff rudeness indicates a practical flaw in the hotel's accessibility and guest guidance.

  • Noise Concerns: While not explicitly in the provided review snippets for Raintree, other public reviews for this hotel often mention noise from the KTV lounge or nearby disco until late hours. This can be a significant "feature" affecting sleep quality.

In summary, while Raintree Hotel offers good location and some comfortable rooms, the severe issues reported with staff conduct and initial guest guidance are critical considerations that overshadow its positive attributes.

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Contact Information

For those considering Raintree Hotel @ Bandar Menjalara, KL, or needing to make inquiries, here is the essential contact information:

  • Address: Wisma Menjalara, No. 16, Level 3A, Jalan 7A/62A, Bandar Menjalara, Kuala Lumpur, Bandar Menjalara, 52200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

    This detailed address specifies that the hotel is located on Level 3A of Wisma Menjalara, a commercial building. This is important for navigation, especially as you approach the building. Identifying the specific entrance to the hotel within the commercial complex might be key, given past customer feedback regarding signage.

  • Phone: 03-6274 5186

    This is the main landline contact number for Raintree Hotel. You can use this number for general inquiries, checking room availability, current rates, and clarifying any specific details about the hotel's services or amenities.

  • Mobile Phone (International Format): +60 3-6274 5186

    For convenience, especially when dialing from outside Malaysia or if your mobile service automatically adds international prefixes, this format includes Malaysia's country code (+60) and the area code for Kuala Lumpur. This ensures a reliable connection for all potential guests.

Given the significant customer feedback regarding "Terrible Service – Extremely Rude Staff" and "complete lack of proper signage," it is highly advisable to call the hotel in advance of your arrival, especially if it's your first time. This might help to get clear directions to the reception or to confirm any specific arrangements to avoid potential misunderstandings or negative experiences upon check-in.

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Conclusion: Why This Place Is Suitable for Locals

For us, the residents of Wilayah Persekutuan Kuala Lumpur, deciding on a hotel often involves a practical assessment of location, amenities, and, crucially, the overall guest experience. When evaluating **Raintree Hotel @ Bandar Menjalara, KL**, a balanced perspective is essential, especially given the contrasting customer feedback.

From a purely functional standpoint, Raintree Hotel's **location in Bandar Menjalara is indeed a strong point**. For locals who need to be in this specific area for short-term stays – perhaps for work assignments, visiting friends or family, or attending local events – the convenience of being amidst eateries, shops, and particularly "Lotus Supermarket just opposite," cannot be overstated. This immediate access to daily necessities and dining options is a significant advantage, reducing the need for extensive travel within KL.

The hotel also offers the **basic amenities expected of a budget-friendly establishment**: air-conditioned rooms, private bathrooms, and a TV, as highlighted in one positive review. For those on a strict budget who prioritize these fundamentals, the hotel could theoretically serve its purpose for a very short, no-frills stay. The presence of laundry facilities and a business center also adds practical value for certain types of travelers.

However, it is absolutely vital for locals to be fully aware of the **severe negative feedback concerning staff attitude and service quality**. The detailed account of "Extremely Rude Staff" and "verbally insulted" elderly parents due to "complete lack of proper signage" is a critical deterrent. For us, who value basic respect and clear communication, such an experience can ruin a stay, regardless of how good the location or how affordable the price. This overshadows the potential benefits and makes the overall experience highly unreliable.

In conclusion, while Raintree Hotel @ Bandar Menjalara, KL might offer a convenient geographical spot and potentially affordable rates, its suitability for locals is heavily conditional. It might be considered by those who are extremely budget-conscious and who prioritize location above all else, provided they are also prepared for the possibility of significant challenges regarding customer service and initial check-in experience. For a truly comfortable and respectful stay, locals might need to carefully weigh these considerable drawbacks or explore alternative options in the vicinity, as suggested by one of the critical reviews.

Raintree Hotel@ Bandar Manjalara,KL Photos

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Raintree Hotel@ Bandar Manjalara,KL Location

Raintree Hotel@ Bandar Manjalara,KL

Wisma Menjalara, No. 16, Level 3A, Jalan 7A/62A, Bandar Menjalara, Kuala Lumpur, Bandar Menjalara, 52200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Raintree Hotel@ Bandar Manjalara,KLRaintree Hotel@ Bandar Manjalara,KL

Wisma Menjalara

M Suite Menjalara - Block A | SOHOM Suite Menjalara - Block A | SOHO

68-62

Indigo Inn MenjalaraIndigo Inn Menjalara

43

Sovotel Boutique Hotel @ Bandar MenjalaraSovotel Boutique Hotel @ Bandar Menjalara

11

Sun Inns Hotel KepongSun Inns Hotel Kepong

25 & 27

Desa Parkcity @ Arkadia 精品民宿/吃喝玩乐Desa Parkcity @ Arkadia 精品民宿/吃喝玩乐

Jalan Residen 3

Wisma FMMWisma FMM

3

Kc’s houseKc’s house

9

room520room520

No. A-13A-02 3 jalan kuang bertam

Homestay Kepong Landed BBQ Warm HomeHomestay Kepong Landed BBQ Warm Home

Kepong Baru

Homestay Mutiara MagnaHomestay Mutiara Magna

Jalan Metro 1 Metro Prima

Rumah BendeRumah Bende

28

Desa House HotelDesa House Hotel

12a

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