U MOBILE SETAPAK Introduce
Salam sejahtera, residents of Wilayah Persekutuan Kuala Lumpur! In today's hyper-connected world, having reliable mobile services and convenient access to your telecommunications provider is essential. For U Mobile subscribers and those considering joining the network, U MOBILE SETAPAK at Setapak Central stands as a key point of contact in our city. Located within a popular shopping destination, this outlet is designed to cater to your various mobile needs, from managing your current plan to getting a new SIM.
Navigating mobile services can sometimes be complex, and having a physical store where you can speak to representatives is invaluable. U MOBILE SETAPAK aims to be that convenient hub for you. While customer experiences can vary, as is often the case with service centres, the store offers a range of essential services for U Mobile users. It’s a place where locals can seek assistance, clarify doubts, and address their mobile-related concerns. Let's delve into what you can expect from U MOBILE SETAPAK and why it's a relevant stop for the U Mobile community in Kuala Lumpur.
U MOBILE SETAPAK is conveniently situated at LOT, S38, 2ND FLOOR, SETAPAK CENTRAL, NO67, Jln Taman Ibu Kota, Taman Danau Kota, 53300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. This prime location within Setapak Central, a well-known shopping mall in Taman Danau Kota, offers excellent accessibility for residents across Kuala Lumpur. Being on the second floor, it's easily reachable once inside the mall.
Setapak Central itself is a significant landmark and a hub for shopping and leisure in the area. For those driving, Jalan Taman Ibu Kota connects directly to major roads like Jalan Genting Kelang and the Middle Ring Road 2 (MRR2), ensuring smooth travel from various parts of the city. Setapak Central also provides ample parking facilities with clear rates (e.g., RM1.00 for the first 2 hours on weekdays, RM2.00 on weekends/public holidays), making it convenient for those who prefer to drive. For patrons relying on public transportation, Setapak Central is well-served by numerous RapidKL bus routes. Notably, buses like the T203 (from Taman Melati LRT station) and T250 (from Wangsa Maju LRT station) have direct stops at Setapak Central. The Wangsa Maju LRT station is also a relatively short drive or bus ride away, providing excellent connectivity for those using the LRT network. This robust public transport connectivity ensures that U MOBILE SETAPAK is a highly accessible and convenient service point for all U Mobile users in Kuala Lumpur.
- In-person customer service for plan inquiries and detailed information about U Mobile services.
- Assistance with SIM card replacements.
- Processing of bill payments for U Mobile accounts.
- Support for issues related to mobile line porting (changing carriers).
- General troubleshooting and assistance with U Mobile products and services.
- Potential sales of U Mobile products, including prepaid and postpaid plans, as well as mobile devices (though not explicitly detailed for this specific branch, it's standard for U Mobile stores).
- Convenient Mall Location: Being situated on the 2nd floor of Setapak Central, a popular shopping mall, means that customers can easily access U MOBILE SETAPAK while running other errands or enjoying their time at the mall. This enhances convenience for locals.
- Accessibility to U Mobile Services: The store serves as a direct point of contact for U Mobile subscribers, allowing them to perform essential tasks such as inquiring about their current plans, seeking details, paying bills, and requesting SIM replacements.
- Potential for Helpful Staff Interactions: As noted by one positive review, some staff members (e.g., "a young Indian guy and a Chinese girl") are "very helpful and polite in answering all my questions." This highlights the potential for positive customer service experiences where staff are knowledgeable and willing to assist.
- Direct Problem Resolution: For complex issues like porting out from U Mobile or understanding billing nuances, a physical store like this can be crucial for direct communication and attempts at resolution, even if experiences vary.
- Central Hub for Setapak Area: For U Mobile users residing in Setapak, Taman Danau Kota, and surrounding areas, this branch at Setapak Central acts as a primary and readily available service point, saving them the need to travel further for U Mobile-specific needs.
- Exposure to U Mobile's Full Range: While not explicitly detailed for this branch, being a U Mobile outlet within a mall typically means it can showcase the latest U Mobile plans, devices, and promotions, offering a comprehensive view of their services.
As a professional content writer providing factual and publicly available information, it is important to note that specific, ongoing promotions or special offers unique to the U MOBILE SETAPAK branch itself are typically not advertised through general public information. U Mobile, as a telecommunications provider, generally runs company-wide promotions on its mobile plans, devices, and services. These offers are usually consistent across all its official service centres and online platforms.
Therefore, while visiting U MOBILE SETAPAK, you can expect to be informed about any current U Mobile promotions, such as new postpaid or prepaid plans, device bundles, roaming packages, or special deals on accessories. These promotions are designed to attract new customers and reward existing ones across the entire U Mobile network. The staff at the Setapak Central branch would be able to provide you with the most up-to-date information on these offerings. To ensure you don't miss out on any relevant deals, it's always advisable to inquire directly with the staff during your visit or check the official U Mobile website before heading to the store. The value proposition here is access to U Mobile's latest official company-wide offers and dedicated in-person support for those offers.
To get in touch with U MOBILE SETAPAK or to make inquiries, you can use the following contact details:
- Address: LOT, S38, 2ND FLOOR, SETAPAK CENTRAL, NO67, Jln Taman Ibu Kota, Taman Danau Kota, 53300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
- Phone: 03-4131 7596
- Mobile Phone: +60 3-4131 7596
For those planning a visit, it's always a good idea to call ahead, especially if you have a specific, complex issue that might require more time or specialist attention. While mall-based stores generally follow mall operating hours (typically 10:00 AM to 10:00 PM daily), a quick phone call can confirm their current schedule and ensure a smooth and efficient visit. Given the nature of customer service, calling in advance can also help manage expectations regarding wait times or the availability of specific information. Whether it's to check on your bill, inquire about a new plan, or resolve a technical issue, using the provided contact numbers is the most direct way to connect with the team at U MOBILE SETAPAK.
U MOBILE SETAPAK at Setapak Central is a highly suitable and essential service point for locals in Wilayah Persekutuan Kuala Lumpur, particularly for those who rely on or are considering U Mobile for their telecommunication needs. Its location within a prominent shopping mall in Taman Danau Kota offers unparalleled convenience, allowing residents to combine their mobile service needs with their shopping or leisure activities. The excellent accessibility via major roads and various public transport options, including buses and nearby LRT stations, makes it easily reachable from across the city.
For existing U Mobile subscribers, the store serves as a vital physical touchpoint for a range of services. This includes straightforward tasks like bill payments and SIM card replacements, as well as more complex inquiries regarding plan details or the often intricate process of porting out to a new carrier. While customer experiences, like those highlighted in reviews, can vary – ranging from "very helpful and polite" staff to instances where information provided may be misleading or inconsistent – the direct access to U Mobile representatives remains crucial for many. It provides a face-to-face interaction that online or phone support sometimes cannot fully replace, offering an avenue for immediate clarification and problem-solving, even if persistence is occasionally required.
Ultimately, U MOBILE SETAPAK represents a dedicated local hub for all things U Mobile in this part of Kuala Lumpur. For residents who value direct support, wish to explore U Mobile's latest offerings, or need to manage their existing accounts, having this branch readily available within a convenient retail environment makes it an indispensable resource. It's a key part of the telecommunications infrastructure that supports the daily lives of countless Kuala Lumpur residents.
U MOBILE SETAPAK Photos


U MOBILE SETAPAK Location
U MOBILE SETAPAK
LOT, S38, 2ND FLOOR ,SETAPAK, CENTRAL, NO67, Jln Taman Ibu Kota, Taman Danau Kota, 53300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
U MOBILE SETAPAK
LOT
Star Parc Point Commercial Centre
VUNE NOVA F-03-03 STARPARC POINT COMMERCIAL CENTRE SETAPAK OFF JALAN GENTING KLANG
Setapak Village
1617
The Factory KL -Authentic Luxury Apparel , Streetwear and Sneaker Store
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Mama's Burger
Desa Setapak
Tea Garden Aeon Alpha Angle
Wangsa Maju Kuala Lumpur MY
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Jalan R1
Wisma Rampai
Jalan 34/26
K ROOM KARAOKE SRI RAMPAI
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Firezone pv128
Blok D17
COWAY WANGSA MAJU
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SUKUN CAFEE
3
U MOBILE SETAPAK Reviews
I came to this store today to ask some details about my current plan. The staff on duty, a young Indian guy and a Chinese girl (I didn't get their names) were very helpful and polite in answering all my questions.
Jun 03, 2025 · Nur Khairunnisa Abdul Azizstaffs here are dishonest & only care bout making a fast sale here & there. few months ago I asked for a replacement sim, Indian guy told me need RM70-90+ (exact price I can't remember). luckily I didn't pay as a replacement sim only cost RM10.60.last month I came to pay my outstanding before changing carrier, it was a Malay lady. when I asked her if there's anything I need to do in terms of steps to change carrier, she said nope, just pay all outstandings. I even confirmed with her that I can just activate new carrier sim & don't need to do anything? she said yes.then 1 month passed, UMobile still hasn't port out, & I got slapped with new bill for the month & when I asked the lady, this time she wanted my sim card to check my status. I told her I've threw the sim, she angrily asked why I threw it away & then quickly smiled at me (but I knew it's to cover up her thinking I'm stupid).I said when I came last month, the staff (actually was her, I said "staff" just to see her reaction) said just settled all outstanding, activate new carrier sim & don't need to do anything. unbelievably, this time she became even angry & blamed the new carrier.turns out I need to pay for even unbilled bill next month 1st (& I really dislike UMobile always indicating your current month statement is ready instead of saying your last month bill is here cuz current month statement doesn't mean paying for current month usage but last month), & not activate the new sim, but to use back the UMobile sim & wait for UMobile's sms, reply, & wait a few days till the line dies off.took me twice calling UMobile's customer service to find out such info, & yet the Malay staff here told me just settled all outstanding, activate new sim & don't need to do anything. I suspect she lied intentionally just wanting to get fast sales. even after she got angry, she very quickly pitch me to buy replacement sim. what a snake.
Nov 18, 2024 · Rogerthe shop no longer exist
Oct 05, 2024 · Suffia -THE SHOP HAS NO PEOPLE. WALKING THE ROAD IN COAT EATING BLIND SALARY. LONG WAITING HERE
Sep 17, 2024 · Fara Fariz- Sep 29, 2024 · LIM WEI
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