East Coast Mall

East Coast Mall stands as a prominent landmark in Kuantan, Pahang, offering a comprehensive retail and lifestyle experience for everyone in the region. As a local, you’ve likely heard of it, or perhaps you visit regularly with your family and friends. This isn't just another shopping complex; it's a vibrant hub that caters to a diverse range of needs, from fashion and electronics to entertainment and delicious food. It’s a place where you can easily spend a whole day, whether you're on a mission to find something specific or simply enjoying a leisurely outing.

For many Pahang residents, East Coast Mall has become an integral part of their daily lives, a go-to spot for everything from weekly groceries to celebrating special occasions. It’s designed to be a convenient and enjoyable destination, bringing a touch of modern urbanity to the heart of Kuantan. The mall consistently strives to provide a comfortable and welcoming environment, ensuring that every visit is a pleasant one. It’s a place that truly understands the needs and preferences of its local community, aiming to be more than just a place to shop, but a place to connect and create memories.

East Coast Mall enjoys a prime location right in the heart of Kuantan's city centre, making it incredibly convenient for locals to access. You’ll find it at Jalan Putra Square 6, Putra Square, 25200 Kuantan, Pahang, Malaysia. Its central position means it’s easily reachable from various parts of Kuantan, minimizing travel time and making spontaneous visits a breeze.

Getting to East Coast Mall is straightforward, whether you're driving or using public transport. If you're coming from within Kuantan city, ride-hailing services like Grab are a popular and efficient option, taking you directly to the mall entrance in about 10-15 minutes, depending on traffic. Taxis are also readily available. For those who prefer public buses, you can catch a local bus heading towards Jalan Putra Square from the Kuantan Bus Terminal; the mall is directly across the street from Putra Square, approximately a 15-20 minute bus ride. If you're near the Kuantan River, a pleasant 20-30 minute walk along Jalan Besar will lead you straight to the mall. The mall is easily identifiable, standing as a prominent building in the area.

Parking at East Coast Mall has also been made more convenient. The mall has implemented a fully cashless parking system across its Lower Ground, Ground Floor (Outdoor), Levels 4, 5, 6, and Rooftop parking areas. You can use your Touch 'n Go card, credit card, or debit card for hassle-free entry and exit, making your visit smoother right from the start.

East Coast Mall is committed to providing a comfortable and convenient experience for all its visitors. They offer a range of services designed to make your shopping trip as smooth as possible:

• Customer Service Counter: Located on the Ground Floor, near the main entrance, this is your go-to spot for any inquiries or assistance you might need. The friendly staff are there to help with information, directions, and general feedback.

• Baby Strollers & Wheelchairs: For families with young children or visitors requiring mobility assistance, baby strollers and wheelchairs are available for hire from the Customer Service Counter, often free of charge. This thoughtful service ensures a smooth and stress-free shopping experience for everyone.

• ATM Machines: For your banking needs, you'll find ATM machines conveniently located within the mall, including Affin ATM and CIMB ATM, typically on the Lower Ground floor.

• Nursing Rooms: Understanding the needs of new parents, East Coast Mall provides dedicated nursing rooms on various levels (LG, GF, 1, 2, 3 & 4), usually located next to the public restrooms. These spaces offer privacy and comfort for mothers.

• Prayer Space: For Muslim visitors, dedicated prayer spaces are available, typically located on Level 5 (parking area), ensuring convenience for prayers during your visit.

• EV Charger: For electric vehicle owners, DC Handal provides EV charging facilities within the mall, usually on Level 4 near an entrance.

• Car Wash: N ONE AUTO offers car wash services, allowing you to get your car cleaned while you shop.

• Cashless Parking: As mentioned, the mall has a fully cashless parking system, accepting Touch 'n Go cards, credit cards, and debit cards for entry and exit.

East Coast Mall is a dynamic destination with a variety of features and highlights that set it apart:

• Diverse Retail Mix: The mall boasts an impressive array of both international and local brands. From fashion powerhouses like Padini, Brands Outlet, and Under Armour to popular electronics stores, beauty and wellness outlets, and unique local boutiques, you can find almost everything here. This wide selection caters to various tastes and budgets, ensuring there's something for every shopper.

• Extensive Food & Beverage Options: Whether you're craving local delicacies or international cuisine, East Coast Mall has you covered. You’ll find popular fast-food chains like KFC and Pizza Hut, alongside delightful cafes like The Coffee Bean & Tea Leaf, and a range of restaurants offering different culinary experiences. It's a fantastic spot for a quick bite, a casual meal, or a more elaborate dining experience with family and friends.

• Entertainment Hub: Beyond shopping and dining, East Coast Mall offers entertainment for all ages. Golden Screen Cinemas (GSC) screens the latest blockbusters, providing a great escape. There are also entertainment zones and arcades for children and families, such as City Roller and Play On, ensuring that even the youngest visitors have a fun-filled time. The presence of these entertainment options truly makes it a full-day destination.

• Anchor Tenants: Prominent anchor tenants like Parkson and Jaya Grocer provide a strong foundation for the mall's offerings. Parkson, a well-known department store, offers a vast selection of goods, while Jaya Grocer provides a premium supermarket experience for daily necessities and gourmet items.

• Vibrant Ambiance and Design: The mall features a spacious layout with wide walkways, vibrant decor, and comfortable seating areas. This contemporary design creates a welcoming and pleasant atmosphere that encourages exploration and relaxation, enhancing the overall shopping experience.

East Coast Mall frequently hosts promotions and special offers from its various tenants, making it an exciting place to find great deals. These promotions can range from seasonal sales and holiday discounts to exclusive member offers and limited-time bundles. For instance, you might find "Buy One Get One Free" promotions at fashion retailers like Converse, or special discounts on new arrivals at stores like New Balance. Individual stores within the mall regularly update their promotions, so it’s always a good idea to check their specific websites or social media pages, or even better, visit the mall and look for signage and promotional displays.

Many retailers also offer loyalty programs or specific discounts when you shop in-store. Keep an eye out for mall-wide events and campaigns, especially during festive seasons like Hari Raya, Chinese New Year, or Christmas, as these often come with attractive discounts, lucky draws, and special performances. The mall’s official website and social media channels are excellent resources for staying updated on the latest happenings and promotions, ensuring you don't miss out on any fantastic opportunities to save and enjoy.

Should you need to get in touch with East Coast Mall, here are the key contact details:

• Address: Jalan Putra Square 6, Putra Square, 25200 Kuantan, Pahang, Malaysia

• General Enquiries Phone: +609-565 8600 or +609-560 8688

• Customer Service Hotline: +609-531 6776

• Official Website: While specific pages might vary, a general search for "East Coast Mall Kuantan" often leads to their official site or relevant social media pages for the most up-to-date information.

• Operating Hours: Typically, East Coast Mall is open daily from 10:00 AM to 10:00 PM.

It's always recommended to check their official channels for the most current information, especially regarding specific store hours or holiday operating times.

For residents of Pahang, East Coast Mall is undeniably more than just a shopping centre; it’s a cornerstone of community life in Kuantan. Its strategic location in the city centre ensures it's easy to reach, whether you're coming for a quick errand or a day-long family outing. The thoughtful provision of amenities, such as nursing rooms, wheelchair accessibility, and convenient cashless parking, truly caters to the diverse needs of local families and individuals, making every visit stress-free and enjoyable.

What truly makes East Coast Mall suitable for locals is its comprehensive offering. You can find everything from your daily necessities at Jaya Grocer to the latest fashion trends, cutting-edge electronics, and an abundance of dining choices that cater to all tastes. The inclusion of entertainment options like Golden Screen Cinemas means it's a perfect spot for family bonding or catching up with friends. While some feedback points to occasional issues with facilities like stroller availability, the general consensus, as reflected in many reviews, highlights its superiority as a one-stop destination, often deemed better than some malls in larger cities like Kuala Lumpur for its sheer convenience and variety.

East Coast Mall has successfully positioned itself as a central hub where locals can shop, dine, relax, and be entertained, all under one roof. It’s a place that understands and serves its community, constantly striving to enhance the overall experience for everyone in Pahang. Whether you're looking for retail therapy, a delicious meal, or simply a fun day out with loved ones, East Coast Mall remains a top choice for a reason.

East Coast Mall

Jalan Putra Square 6, Putra Square, 25200 Kuantan, Pahang, Malaysia