i-City Premier Suites Shah Alam Introduce
Selamat datang ke Selangor, negeri yang menjadi tumpuan inovasi dan pembangunan, dengan tarikan ikonik seperti i-City di Shah Alam. i-City, yang dikenali sebagai Bandar Cahaya, menawarkan pelbagai tarikan hiburan, taman tema, dan pusat membeli-belah. Bagi penduduk tempatan yang merancang untuk melawat i-City, sama ada untuk percutian keluarga, urusan kerja, atau sekadar percutian singkat, mencari penginapan yang sesuai di dalam atau berhampiran kawasan ini adalah penting. i-City Premier Suites Shah Alam adalah salah satu pilihan penginapan yang mungkin menarik perhatian anda, terletak di lokasi utama dalam kawasan i-City itu sendiri.
Artikel ini bertujuan untuk memberikan gambaran yang jelas dan bermaklumat tentang i-City Premier Suites Shah Alam, khusus untuk penduduk tempatan di Selangor. Kami akan meneroka kelebihan lokasi dan kemudahan yang ditawarkan, serta beberapa isu yang dibangkitkan oleh ulasan pelanggan baru-baru ini. Memahami kedua-dua aspek positif dan cabaran yang mungkin timbul akan membantu anda membuat keputusan yang lebih tepat mengenai penginapan anda.
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i-City Premier Suites Shah Alam is situated directly within the vibrant precinct of i-City, Shah Alam, Selangor, Malaysia. This location is arguably its strongest selling point. For locals in Selangor, particularly those interested in visiting i-City's attractions, this means unparalleled convenience. Guests are literally steps away from major highlights like SnoWalk, Red Carpet Wax Museum, and the dazzling City of Digital Lights. The Central i-City Shopping Centre is also within very close proximity, offering extensive retail, dining, and entertainment options.
The i-City area itself is well-connected to major road networks in Selangor. Direct access to the Federal Highway and other expressways makes it relatively easy for those driving from various parts of Selangor, Kuala Lumpur, and beyond. Public transportation, while continually improving, typically involves ride-hailing services for seamless travel within and around i-City. While the Padang Jawa KTM Komuter Station is a short distance away, making it accessible for those who prefer train travel, most visitors to i-City find driving or ride-sharing the most convenient options for getting around.
The advantage of being located within i-City means that guests are immersed in an environment designed for leisure and entertainment. This provides a dynamic atmosphere with numerous activities and dining choices right at one's doorstep, reducing the need for extensive travel during the stay.
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Based on information available from various booking platforms, i-City Premier Suites Shah Alam offers a range of services and amenities typical of serviced apartments within a leisure complex. However, it's crucial to acknowledge that recent customer reviews highlight significant concerns regarding the actual delivery and quality of these services, particularly concerning management. Despite these issues, here are the generally advertised services and facilities:
- Apartment-Style Accommodation: The property offers various suites, including Deluxe Queen, Deluxe Duplex, Premier Duplex, and Two-Bedroom options. These units often come with separate living areas, private bathrooms, and some with balconies.
- In-Unit Amenities: Each unit is typically equipped with air conditioning, a flat-screen TV, a washing machine, a refrigerator, an electric kettle, and basic kitchenware. This allows for a more self-sufficient stay.
- Complimentary Wi-Fi: Free Wi-Fi is generally available in rooms and public areas, although some reviews might hint at connectivity issues.
- Recreational Facilities: Guests can expect access to an outdoor swimming pool (including a children's pool), a fitness center/gym, and a children's play area.
- Parking: While advertised, customer reviews explicitly state issues with free parking provision, often requiring guests to pay a daily fee (e.g., RM20/day) despite being told it's free.
- Halal Dining Options: Some descriptions mention the availability of halal food choices, catering to a diverse clientele.
- Laundromat/Laundry Service: For longer stays, access to a laundromat or laundry service is provided.
- Security: Standard security measures such as CCTV and possibly electronic keycard access are generally in place.
It is important for potential guests to verify the current status and reliability of these services directly with the property, especially given the feedback about management and communication issues.
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While the concept and advertised features of i-City Premier Suites Shah Alam are appealing, it's vital to consider them alongside recent customer experiences. Here's a look at the intended highlights and critical feedback:
- Ideal Location within i-City: The absolute highlight is its strategic placement. Guests are immediately surrounded by i-City's attractions, including the theme park, digital lights, and Central i-City Mall, making it incredibly convenient for entertainment and shopping.
- Apartment-Style Living: The provision of suites with separate living spaces, kitchenettes (in some units), and washing machines offers a home-like environment, especially beneficial for families or extended stays. The "big bathroom space" as mentioned in some reviews is also a positive for comfort.
- Recreational Amenities: Access to facilities like an outdoor swimming pool, gym, and children's play area adds value, particularly for families looking for on-site leisure activities.
- Self-Check-in Convenience (Potential): While some customers have reported issues, the self-check-in process, when managed effectively, can offer flexibility for guests arriving at various times.
- Concerns about Management and Service: This is a critical point from recent reviews. Customers have reported issues such as delayed key handover, unprovided parking passes (leading to unexpected charges), unresponsiveness from agents, lack of apologies, dirty bathrooms (yellow stains, clogged drains), poorly maintained units, misrepresentation of units (not matching Agoda photos), and slow communication regarding check-in procedures and deposit refunds. There are explicit mentions of "SCAM!!", "WORST EXPERIENCE EVER!!", "Bad Management," and "Awful Communication."
It is clear that while the property's location and physical amenities are theoretically strong, the actual guest experience appears to be heavily impacted by service and management quality. Potential visitors should weigh these factors carefully.
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As per the provided information, the address for i-City Premier Suites Shah Alam is:
- Address: Malaysia, Selangor, Shah Alam, I-city, マレーシア (I-city, 40000 Shah Alam, Selangor, Malaysia)
Based on the customer reviews, it appears the property is managed by "Maple Home." While direct phone numbers for the suites themselves were not explicitly provided in the initial data, external searches indicate contact details might be available through the broader i-City management or the specific property management company (Maple Home). For inquiries, particularly given the strong feedback regarding communication, it is highly advisable to seek direct contact information for the specific unit's agent or Maple Home via the booking platform used or through a thorough online search before booking. This is crucial for verifying check-in procedures, parking details, and deposit refund policies.
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For locals in Selangor, the prospect of staying at i-City Premier Suites Shah Alam can be quite appealing due to its unparalleled location directly within the popular i-City development. This allows for immediate access to theme parks, shopping, and entertainment, making it an ideal spot for a quick family getaway or a leisure trip without extensive travel outside the state. The apartment-style suites, with their washing machines and kitchenettes, also offer a practical advantage for families or those planning longer stays, providing a homely feel and self-sufficiency often preferred by Malaysian travelers.
However, it is crucial for locals to approach a booking here with significant awareness, given the extensive negative feedback from recent customers. While the location is a definite plus, the recurring issues with management, communication, cleanliness, and the actual condition of the units (not matching advertised photos, dirty bathrooms, clogged drains, broken appliances like irons) are serious concerns. The problem with parking provision, leading to unexpected charges, is also a practical disadvantage for many Malaysian families who travel by car. The difficulty in obtaining deposit refunds and the lack of apology or care from the agents are particularly alarming aspects of the reported experience.
Therefore, while the concept of i-City Premier Suites Shah Alam offers undeniable locational benefits for a local Selangor resident, it is highly recommended to exercise extreme caution. Prospective guests should conduct thorough due diligence, perhaps by checking very recent reviews on multiple platforms, attempting to establish clear communication with the specific agent or management company (Maple Home) before booking, and getting all promises (like free parking) in writing. This proactive approach is essential to mitigate the risk of a disappointing experience, as reported by many previous guests. Ultimately, the suitability of this place hinges entirely on the actual service delivery, which, based on recent public data, appears to be a major area of concern.
i-City Premier Suites Shah Alam Photos




i-City Premier Suites Shah Alam Location
i-City Premier Suites Shah Alam
Malaysia, Selangor, Shah Alam, I-city, マレーシア
i-City Premier Suites Shah Alam
Malaysia
Tranquil Condominium at I-City
E-18-03
AIA PUBLIC TAKAFUL BY ZAINI ZAINAL
W-14-02 Multimedia 7/Af
karyaSUITE@I-City
I-City
Trenz Place @ I-City Shah Alam
B-08-15
Designer Suites
A1-20-01
Suite 133 @ i-City
B-13-3
Cattleya Homestay iCity Shah Alam
B-26-09
i-City Holiday Suite
Holiday Suite
I-City The Paradise Land x Merveille @ Shah Alam
I-City
Suite 348 @ i-City
B-34-08
Liberty 707 @ i-City
C-07-07
Liberty 2705 @ i-City
C-27-05
i-City Premier Suites Shah Alam Reviews
the property managed by maple home. first of all the agents was so bad. the management were veryyyyy bad. they give me the key 30 minutes late and didn’t say sorry at all. next i was supposed to get free parking but they didn’t give me the parking pass, so i need to pay for it. when i ask the agents they lepas tangan. such an irresponsible person. i ask for my parking pass but they didn’t give not answer my chat. and again the agents did not apologise and didn’t care at all. please go find another airbnb don’t booking under this agent. now let’s see how long they take to give me back my deposit
May 12, 2025 · Nor Ain MaisarahSCAM !! NOT AS EXPECTATIONS !! WORST EXPERIENCE EVER !!Bad ManagementPoor Quality ServiceAwful CommunicationUnit is far from expectation, not even close as per advertised in Agoda. Definitely 100% different unit. Not as same in picture in Agoda.Bad experience as entering the unit, 2nd room way too small, only can fit queen size bed and that is all. Even need to put sliding door entering room so not clash with bed when open room door.Bathroom was too dirty. Toilet bowl can see yellow stains like never clean by housekeeping. Unit is not well-maintained. Even clogged drain holes is too bad and water cannot go anywhere.Management is the worst part here, same to their customer service, terrible experience ever! They never chase you for room information. We need to look for their contact. Definitely it is their routine job to keep customer waiting for update of unit number and sop procedure for self check in. SO SLOW ! Crazy to put so much deposit for stay, and I can’t wait to see how long they will take to refund the deposit. Talked with customer service by call, plain tone, never realized what their mistake and what they should fix, and even never said sorry even for once. They never cared for customer.NO PARKING PROVIDED ! Pay by your own for parking (RM20/day). I thought it is normal to provide free parking upon checking a high-rise unit at least 1 carpark.Issued for broken iron, give so much excuses and not willing to exhange my iron for a new one. The customer service again, is too awful, how they talk, their tone, how they solve problem, all is ZERO, all is BAD.HIGHLY NOT RECOMMEND 100% !! WILL NEVER REPEAT AGAIN !!I want to rate -10 if possible
May 21, 2025 · The AnonymousMeeting and Training .Worth for money. Booking direct . Staff helpfull ..good environment..Cuma payah nk berehat asyik nak ke mall shopping ..Tq Maplehome amd team..
Mar 17, 2025 · Yahya BaharomDo not book this property. Deposit needed before you check-in. After 2 weeks still not refunded to customer.
May 20, 2025 · hazri md razipcustomer service is horrible, we can barely contact them. reply if possible, may took an hour..
May 18, 2025 · Haziq Faruqi
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