Summer Oscar Boutique Hotel

For those of us living in Selangor, particularly in the bustling area of Subang Jaya, finding reliable and comfortable accommodation, whether for visiting friends and family or for personal short stays, is a recurring consideration. Today, we turn our attention to **Summer Oscar Boutique Hotel**, located right here in our vibrant community. As local users, understanding the realities of a hotel, beyond just its marketing, is essential for making informed decisions about where to stay. This article aims to provide a clear, factual, and engaging overview of Summer Oscar Boutique Hotel, drawing directly from available public information and, crucially, from unfiltered guest feedback, to help you determine if it aligns with your expectations.

**Summer Oscar Boutique Hotel** presents itself as a boutique hotel, typically implying a more unique and stylized experience compared to larger chain hotels, often with a focus on personalized service and distinct design. Hotels, by their nature, offer temporary lodging with various services aimed at providing comfort and convenience to guests. However, the true measure of a hotel's quality often lies in the actual experiences of its patrons. Our objective here is to present a candid view, allowing you to weigh the various aspects of staying at Summer Oscar Boutique Hotel from a local perspective. We will delve into its location, reported services, and significant features based on real customer feedback, ensuring you have a comprehensive picture before considering any booking.

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**Summer Oscar Boutique Hotel** is situated at **7 - G, Jalan USJ Sentral 1, 1, Persiaran Subang, USJ Sentral, 47600 Subang Jaya, Selangor, Malaysia**. For those of us familiar with Subang Jaya, USJ Sentral is a prominent commercial and business hub, indicating a location that is generally well-connected and offers access to various urban amenities.

Being positioned within **USJ Sentral** means the hotel is in a lively area that is constantly abuzz with activity. This immediate vicinity typically offers a wide array of dining options, from local eateries and street food to cafes and restaurants, catering to diverse tastes and preferences. This convenience can be a major plus for guests who prefer to explore food choices directly outside their accommodation. Additionally, commercial centers like USJ Sentral usually host essential services such as convenience stores, banks, pharmacies, and other retail outlets, making it practical for any immediate needs that might arise during a stay.

From an accessibility perspective, Subang Jaya is one of Selangor's most developed and well-connected districts. Jalan USJ Sentral 1 and Persiaran Subang provide good road access, facilitating relatively straightforward travel to and from the hotel by private vehicle, ride-sharing services, or taxis. For those relying on public transport, it is always advisable to check the nearest LRT or BRT stations and bus routes that serve the USJ Sentral area. Being in a commercial hub often means better public transport connectivity compared to more residential or secluded areas. The central location within USJ ensures that guests are close to the pulse of Subang Jaya, offering a blend of business, dining, and leisure opportunities right at their doorstep.

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Based on the direct feedback from customer reviews, it is evident that while **Summer Oscar Boutique Hotel** intends to offer standard hotel services, there are significant discrepancies and failures in their actual delivery. The services that guests expect and those actually experienced paint a challenging picture.

• **Accommodation Provision**: The hotel offers rooms for booking, as indicated by guests making reservations. The fundamental service is to provide a private space for guests to stay. However, the description of "old and poorly maintained" rooms directly contradicts the expected quality of this core service.

• **Housekeeping/Cleanliness**: While a hotel is expected to provide clean rooms, multiple reviews cite "almost no attention to cleanliness," "dried tissue residues on the bathroom wall," and alarming "bed bug bites." These indicate severe failures in basic housekeeping and hygiene standards, which are fundamental services in any lodging establishment.

• **Amenities Provision**: The hotel's description reportedly lists amenities such as a "hair dryer and iron." However, guests explicitly state these "were missing, despite being listed in the description." This is a failure to deliver on promised amenities, impacting guest convenience. Furthermore, only "one towel was provided, even though the booking was for two adults," which is an inadequacy in basic provision.

• **Room Comfort Management**: This includes temperature control and general room functionality. Guests reported a "non-functional" air conditioning system, with the room remaining "unbearably hot" despite settings. This is a critical failure in providing a comfortable sleeping environment. The "air conditioner control was built into the wall," making adjustments inconvenient, also points to poor design for guest comfort.

• **Maintenance and Functionality**: Issues such as a "leaking bathroom faucet" highlight a lack of proper maintenance. These basic functional failures detract significantly from the guest experience.

• **Security and Safety**: Most critically, guests experienced a "broken" door lock "both from the inside and outside," which is described as a "major safety hazard." The inability to "properly lock" the door, raising concerns that "anyone could potentially enter the room," is an unacceptable failure in providing basic security and peace of mind.

• **Staff Responsiveness/Issue Resolution**: The explicit statement that "The hotel staff failed to resolve any of these issues effectively" indicates a severe deficiency in customer service and problem-solving. When guests encounter multiple critical problems, the expectation is for staff to address and resolve them promptly, which did not happen.

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Based on the provided customer reviews, it is evident that **Summer Oscar Boutique Hotel** has significant shortcomings rather than positive features or highlights. The feedback paints a consistently negative picture across various aspects of the guest experience. For a comprehensive and factual overview, it is necessary to present these as "highlights" of the guest experience, even if they are negative.

• **Location in USJ Sentral**: The hotel is situated in USJ Sentral, Subang Jaya. While this area is generally vibrant with commercial activities and dining options, the hotel's internal issues overshadow any potential benefit of the location.

**Critical Negative Highlights from Customer Experiences**:

• **Severe Cleanliness and Pest Control Issues**: Guests reported "multiple bed bug bites" and "almost no attention to cleanliness," with observations of "dried tissue residues on the bathroom wall" and an "unclean, stained mattress." This indicates a fundamental failure in basic hygiene standards.

• **Major Safety and Security Hazards**: The "door lock situation" was broken both "from the inside and outside," meaning the room could not be properly secured. This is a grave security concern, potentially allowing unauthorized entry and posing a serious risk in emergencies (e.g., being trapped during a fire).

• **Non-Functional or Inadequate Air Conditioning**: A guest explicitly stated the "air conditioning was completely non-functional," leading to an "unbearably hot" room. The inconvenient design of the "built into the wall" AC control also added to discomfort.

• **Missing Promised Amenities**: Basic amenities like a "hair dryer and iron were missing," despite being listed. This suggests a disconnect between advertised features and actual provision.

• **Insufficient Basic Provisions**: Only "one towel was provided, even though the booking was for two adults," highlighting a lack of attention to standard guest needs.

• **Poor Room Maintenance**: Issues such as a "leaking bathroom faucet" point to a lack of upkeep and maintenance within the rooms.

• **Unresponsive Staff**: The "hotel staff failed to resolve any of these issues effectively," indicating a significant deficiency in guest service and problem-solving. This lack of support exacerbates already poor conditions.

• **Old and Poorly Maintained Appearance**: The overall impression of the room was described as "old and poorly maintained," affecting the aesthetic and general comfort.

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For those in Selangor who may need to contact **Summer Oscar Boutique Hotel**, here is their available contact information:

**Address**: 7 - G, Jalan USJ Sentral 1, 1, Persiaran Subang, USJ Sentral, 47600 Subang Jaya, Selangor, Malaysia

**Phone**: 03-8011 6207

**Mobile Phone**: +60 3-8011 6207

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For us, the residents of Selangor, selecting a hotel, whether for personal use or for hosting visitors, involves careful consideration of comfort, cleanliness, and, crucially, safety. Based on the overwhelming and severe negative feedback from previous guests, it is imperative to address the suitability of **Summer Oscar Boutique Hotel** for local users with extreme caution.

From a purely geographical standpoint, the hotel’s location in **USJ Sentral, Subang Jaya**, might appear convenient. This area offers access to various commercial facilities and dining options. For someone who simply needs a place to sleep after an event in the immediate vicinity and expects to spend very little time in the room, this might seem like a practical spot.

However, the extensive list of critical issues raised by actual customers significantly overshadows any potential locational advantage. The reports of **multiple bed bug bites, severe lack of cleanliness (stained mattresses, dried tissue residue), and general poor maintenance (leaking faucet, old appearance)** directly contradict the fundamental expectations for any paid accommodation. For us, who prioritize a hygienic and comfortable environment for rest, these issues are profoundly concerning.

Even more alarming are the **major safety and security hazards** highlighted. A **broken door lock, both from the inside and outside**, which prevents proper securing of the room and poses a risk of being trapped in an emergency, is completely unacceptable for any hotel. The non-functional or inadequate air conditioning further compromises basic comfort, making a stay potentially unbearable in our Malaysian climate. The lack of resolution from hotel staff when these severe problems were reported indicates a critical failure in customer service and hotel management.

In conclusion, while **Summer Oscar Boutique Hotel** is situated in a convenient Subang Jaya location, the severe and pervasive issues reported by multiple guests regarding hygiene, safety, comfort, and staff responsiveness make it highly unsuitable for locals seeking a reliable and pleasant stay. The concerns raised are not minor inconveniences but fundamental failures in providing a safe, clean, and comfortable lodging experience. Therefore, based on the available public data, it is strongly advised that locals consider other accommodation options in Subang Jaya that can guarantee basic standards of safety, hygiene, and comfort. Your peace of mind and well-being should always be the top priority when choosing where to stay.

Summer Oscar Boutique Hotel

7 - G, Jalan USJ Sentral 1, 1, Persiaran Subang, USJ Sentral, 47600 Subang Jaya, Selangor, Malaysia