Exact Quality Sdn Bhd

Are you a resident of Selangor, Malaysia, looking for trusted and efficient after-sales service for your home and kitchen appliances? Look no further than Exact Quality Sdn Bhd. As a leading name in appliance repair and maintenance, Exact Quality Sdn Bhd is dedicated to ensuring your household essentials continue to function optimally, saving you time, money, and hassle. They are well-known for their commitment to quality service and customer satisfaction, making them a preferred choice for many locals.

Exact Quality Sdn Bhd understands the importance of having reliable appliances in your home. From cooking up delicious meals to keeping your clothes clean, a malfunctioning appliance can disrupt your daily routine. That's why they specialize in providing comprehensive after-sales support for a wide array of electrical home and kitchen appliances, ensuring that any issues you face are resolved swiftly and effectively. Their dedication to excellence is further underscored by their adherence to the ISO 9001:2008 quality management system, setting a high standard for service reliability in the industry.

Exact Quality Sdn Bhd is strategically located at Lot 13, Jalan E1/5, Taman Usaha Ehsan, Kepong, Kawasan Industri Taman Ehsan, 52100 Kuala Lumpur, Selangor, Malaysia. Despite the Kuala Lumpur address, its proximity to Selangor makes it highly accessible for residents across the state. This location in Kepong is well-known and can be easily reached by various modes of transport. For those driving, the area offers convenient parking, which is a significant plus, as highlighted by satisfied customers. The industrial area setting ensures easy navigation and less traffic congestion compared to more central business districts, making your visit straightforward and stress-free.

Whether you're coming from Shah Alam, Petaling Jaya, Subang Jaya, or other parts of Selangor, the well-connected road networks make reaching Exact Quality Sdn Bhd a hassle-free experience. Their easily identifiable address and good parking facilities contribute to a positive customer experience right from the start.

Exact Quality Sdn Bhd prides itself on offering a comprehensive suite of after-sales services designed to meet all your appliance needs. Their team of skilled technicians and friendly customer service staff are equipped to handle a variety of concerns. Here are some of the key services they provide:

• After-Sales Service Support: Their core service involves addressing any issues or concerns you may have with your appliances, aiming to restore them to optimal performance. They are committed to ensuring your products continue to perform at their best.
• General Enquiries: If you have questions about the technical aspects of your appliance or need general information, their knowledgeable staff is ready to provide the necessary details.
• Technical Support: For more complex issues, their technical support team is adept at diagnosing and resolving problems efficiently, getting your appliances back in working order quickly.
• Outdoor and Indoor Service: Exact Quality Sdn Bhd offers flexibility, providing service whether your appliance needs attention at your home or at their service center.
• Genuine Spare Parts: They understand that sometimes a simple part replacement is all that's needed. They offer genuine spare parts to ensure your appliances continue to run smoothly and reliably.
• Warranty Processing: If your appliance is under warranty, they ensure the process is as seamless as possible, providing you with peace of mind.
• Specialized Brand Support: They are the trusted service center for renowned brands such as Elba, Faber, MEC, Tuscani, Rubine, Haustern, and Whirlpool. Additionally, they provide dedicated service for selected Braun/Oral B personal care products and Nissei blood pressure monitors.

What sets Exact Quality Sdn Bhd apart? It's their dedication to quality, efficiency, and customer focus. Here are some of their standout features and highlights:

• Experienced and Friendly Staff: Customer reviews consistently praise their staff, particularly mentioning Ms. Selvi, Mr. Larry, and Mr. Gobi, for being friendly, attentive, efficient, and technically proficient. This positive interaction enhances the overall customer experience.
• Fast and Efficient Service: Many customers have noted the speed and efficiency of their repairs, with some faulty items checked and repaired in less than half an hour. This saves customers valuable time and reduces the need for multiple trips.
• ISO 9001:2008 Quality Management System: This certification reflects their commitment to maintaining high standards in all aspects of their service delivery, ensuring consistent quality and reliability.
• Wide Range of Supported Brands: Their ability to service a diverse portfolio of leading home and kitchen appliance brands, along with specialized personal care and medical devices, makes them a versatile and convenient one-stop service center.
• Excellent After-Sales Service and Spare Parts Availability: Customers appreciate their strong after-sales support, including the ready availability of genuine spare parts, which is crucial for long-term appliance functionality.
• Customer-Centric Approach: They prioritize understanding customer preferences and providing solutions that meet individual needs, fostering a sense of trust and satisfaction.
• Easy Parking: The availability of easy parking at their premises is a practical benefit that contributes to a smooth and convenient visit for customers.

While specific ongoing promotions may vary, Exact Quality Sdn Bhd occasionally holds special events such as warehouse clearance sales for their supported brands. For example, past promotions have included sales on Elba and Faber home appliances. To stay updated on any current or upcoming promotions, it's always a good idea to directly contact Exact Quality Sdn Bhd or check their official communication channels. Such events offer excellent opportunities for customers to get great deals on appliance purchases or spare parts.

For all your appliance service needs, here's how you can get in touch with Exact Quality Sdn Bhd:

Address:
Lot 13, Jalan E1/5, Taman Usaha Ehsan, Kepong, Kawasan Industri Taman Ehsan,
52100 Kuala Lumpur, Selangor, Malaysia

Phone:
03-6286 9000

Mobile Phone:
+60 3-6286 9000

For residents of Selangor, Exact Quality Sdn Bhd stands out as an exceptionally suitable choice for all home and kitchen appliance after-sales service and repair needs. Firstly, its convenient location in Kepong, with good accessibility and ample parking, minimizes the hassle of transporting faulty appliances or visiting for inquiries. Secondly, the breadth of services offered, coupled with their expertise in handling a wide range of popular brands, means you're likely to find the solution you need under one roof, saving you the trouble of searching for multiple specialized repair centers.

Most importantly, the overwhelmingly positive customer feedback highlights their commitment to excellent service. The staff's friendliness, attentiveness, and efficiency, particularly in providing quick turnarounds for repairs and readily available spare parts, speak volumes about their customer-centric approach. In a fast-paced environment, saving time and ensuring your appliances are back in action swiftly are invaluable. Exact Quality Sdn Bhd's dedication to quality, as evidenced by their ISO certification, further instills confidence. For reliable, professional, and efficient appliance care in Selangor, Exact Quality Sdn Bhd truly offers peace of mind.

Exact Quality Sdn Bhd

Lot 13, Jalan E1/5, Taman Usaha Ehsan, Kepong, Kawasan Industri Taman Ehsan, 52100 Kuala Lumpur, Selangor, Malaysia