Four Points by Sheraton Kuala Lumpur, Chinatown Introduce
Selamat datang ke Kuala Lumpur! As locals, we know the vibrant energy and endless possibilities our city offers, whether it's for work, leisure, or a much-needed staycation. When it comes to choosing a hotel that blends modern comfort with a prime location, Four Points by Sheraton Kuala Lumpur, Chinatown, often comes to mind. Nestled in the heart of the historic and ever-lively Chinatown area, this hotel provides a refreshing urban retreat, perfect for those who appreciate both convenience and contemporary style.
Four Points by Sheraton, a well-regarded name under the Marriott Bonvoy umbrella, is known for delivering a straightforward, comfortable, and value-driven experience. This particular property in Chinatown takes that promise and elevates it with its unique setting amidst one of KL's most iconic districts. Whether you're planning a weekend getaway to explore local heritage, a business trip, or simply seeking a comfortable base from which to experience the city, understanding what Four Points by Sheraton Kuala Lumpur, Chinatown, has to offer can help you make an informed decision for your next stay. From its strategic location to its array of services and unique features, let's dive into what makes this hotel a compelling choice for us KL-ites.
The location of Four Points by Sheraton Kuala Lumpur, Chinatown, is undeniably one of its strongest selling points. You'll find it at **2, Jalan Balai Polis, Chinatown, 50000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia**. This address places it squarely in the bustling and historically rich heart of Kuala Lumpur's Chinatown, a district renowned for its vibrant atmosphere, traditional shophouses, street food, and cultural landmarks.
For us locals, this means unparalleled accessibility. Jalan Balai Polis is a well-known street within Chinatown, just steps away from iconic spots like Petaling Street (Chinatown Market) and Central Market. This proximity allows guests to effortlessly immerse themselves in the local culture, explore heritage buildings, shop for souvenirs, and, most importantly, indulge in a diverse array of hawker delights and traditional Malaysian cuisine.
Accessibility extends beyond just foot traffic. The hotel is remarkably well-connected to Kuala Lumpur's efficient public transport system. Several LRT and MRT stations, such as Pasar Seni MRT/LRT Station, are within easy walking distance. This connectivity provides seamless access to other major attractions across the city, including KLCC, Pavilion Kuala Lumpur, and the Bukit Bintang shopping district, without the hassle of navigating city traffic. For those driving, the central location on Jalan Balai Polis, while potentially busy, is well-signposted. While some may find parking challenging in any city center, the hotel's presence in this area ensures that taxis and ride-hailing services are always readily available, offering convenient door-to-door service. The hotel's prime location truly allows guests to experience the best of KL, making exploration both easy and enjoyable.
Four Points by Sheraton Kuala Lumpur, Chinatown, provides a comprehensive range of services designed to ensure a comfortable and convenient stay for all guests. As a contemporary hotel, it aims to meet the diverse needs of both leisure and business travelers.
- **Accommodation:** Offers clean, decent, and well-appointed rooms with modern amenities, catering to various preferences.
- **Dining:** Features good breakfast choices, as highlighted by customer reviews, suggesting a varied and satisfying start to the day. The hotel likely includes an all-day dining restaurant and a bar.
- **Room Service:** Available for guests who prefer to dine in the comfort of their room, with specific positive feedback on "room service on level 17 was amazing too."
- **Fitness Center:** Typically found in Four Points properties, allowing guests to maintain their fitness routines.
- **Swimming Pool:** A refreshing amenity for relaxation, likely with city views.
- **Meeting & Event Facilities:** Equipped to host business meetings, conferences, or social events.
- **Concierge Services:** Assistance with local information, tours, and transportation.
- **Laundry Services:** Available for guest convenience.
- **Wi-Fi Access:** Complimentary internet access throughout the hotel for connectivity.
- **Friendly and Fast Staff Response:** Customer reviews specifically praise staff for being "friendly & fast chat response from Yasmin (good job)," indicating good customer service.
- **Parking:** Available for guests, though a review mentioned it "is not well lighted," suggesting it exists but could be improved.
Four Points by Sheraton Kuala Lumpur, Chinatown, stands out with several key features and highlights that enhance the guest experience, particularly for those familiar with KL and seeking a quality stay.
- **Prime Chinatown Location:** This is arguably its biggest asset. Being "conveniently located in KL Chinatown area" means guests are immersed in one of KL's most vibrant cultural hubs, with easy access to street food, markets, and heritage sites.
- **Modern and Clean Rooms:** Customer feedback consistently praises the rooms as "clean & decent," ensuring a comfortable and hygienic environment for guests.
- **Excellent Breakfast Choices:** A significant highlight, with guests specifically mentioning "good breakfast choices." This is crucial for starting the day right, especially when exploring the city.
- **Friendly and Responsive Staff:** The hotel receives commendation for its "friendly & fast chat response from Yasmin (good job)" and general friendly staff, indicating a high level of customer service and hospitality.
- **Value for Money:** One review highlights it as "value for money," suggesting that the hotel offers a good balance of quality services and amenities relative to its pricing.
- **Potential for City Views:** While not all rooms have it, the desire for a "good view of 118 Tower" implies that some rooms offer impressive cityscapes, adding to the urban hotel experience.
- **Marriott Bonvoy Affiliation:** As part of the Marriott family, guests can enjoy benefits through the Marriott Bonvoy loyalty program, including earning and redeeming points, which is a major plus for frequent travelers.
- **Contemporary Design:** Four Points hotels typically feature modern and functional designs, offering a fresh and comfortable ambiance.
- **Rooftop or Elevated Facilities:** The mention of "room service on level 17" suggests facilities on higher floors, potentially including a pool or lounge with good views.
To book your stay or for any inquiries about Four Points by Sheraton Kuala Lumpur, Chinatown, you can reach them through the following contact details:
Address: 2, Jalan Balai Polis, Chinatown, 50000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Phone: 03-2035 7333
Mobile Phone: +60 3-2035 7333
It's always recommended to call or visit their official website for the latest information on rates, availability, and ongoing promotions.
For us locals in Wilayah Persekutuan Kuala Lumpur, Four Points by Sheraton Kuala Lumpur, Chinatown, is an incredibly suitable choice for a variety of reasons, extending beyond just convenience for out-of-town visitors. Firstly, its strategic location in the heart of Chinatown offers a unique opportunity for a "staycation" that feels distinctly different from our daily routines. Even for those living within KL, immersing oneself in the vibrant, historical energy of Chinatown, with its unparalleled street food, quaint shophouses, and bustling markets, provides a refreshing break without having to travel far. It allows us to rediscover a beloved part of our own city from a fresh perspective, transforming a weekend into a mini-adventure.
The hotel's modern and clean rooms provide a comfortable and welcoming retreat, perfect for unwinding after exploring the city or for a quiet escape from home. The positive feedback on "good breakfast choices" is a significant draw; a delicious and varied breakfast sets the tone for a great day, whether you're heading out for sightseeing or simply enjoying a leisurely morning at the hotel. For those of us who appreciate good food, having excellent dining options right within the hotel is a huge plus.
Furthermore, the hotel's affiliation with Marriott Bonvoy is a significant advantage for loyal local customers. Earning and redeeming points for staycations or future travels makes this hotel even more appealing. The friendly and efficient staff, as highlighted by customer reviews, ensures a pleasant and hassle-free experience, which is always appreciated. While there were minor points about slow lifts and parking illumination, the overall positive experience and the emphasis on value for money resonate strongly with our local preference for quality and practicality. For locals seeking a convenient, comfortable, and culturally enriching staycation or a practical base for urban exploration, Four Points by Sheraton Kuala Lumpur, Chinatown, offers an ideal blend of modern amenities, excellent service, and an unbeatable location right in the pulsating heart of our beloved Kuala Lumpur. It's truly a place where you can feel at home while experiencing the best of our city.
Four Points by Sheraton Kuala Lumpur, Chinatown Photos










Four Points by Sheraton Kuala Lumpur, Chinatown Location
Four Points by Sheraton Kuala Lumpur, Chinatown
2, Jalan Balai Polis, Chinatown, 50000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Four Points by Sheraton Kuala Lumpur, Chinatown
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Four Points by Sheraton Kuala Lumpur, Chinatown Reviews
Staycation via Marriott points. Conveniently located in KL Chinatown area. The room is clean & decent, staff are friendly & fast chat response from Yasmin (good job). Only "complain", parking is not well lighted. Otherwise all good & value for money, best if all the room has a good view of 118 Tower
Jun 28, 2025 · WaiTuck CHONGAmazing hotel. Room service on level 17 was amazing too.Good breakfast choices.Clean overall.My only gripe is that the lobby is ground floor but the front desk is level 7. And the lifts too slow and too few. Cannot handle crowd.Other than that okay. I still.give 5 stars.
May 16, 2025 · Pecston GallardoThe best part about this hotel is its location. Situated right smack next to Chinatown, eateries and bars greet you as soon as you step out of the hotel.Amazing location aside, the hotel was otherwise decent. Not bad but also nothing to shout about. Rooms were clean and relatively spacious but did seem abit dated, while the bathroom was abit too small for my liking. The bed and pillows were comfortable.Wanted to go for a swim but the pool area didn't feel inviting so opted for the fitness centre instead which had a functional trainer machine, dumbbells, several bikes and treadmills. More than sufficient for a good workout.Had the Peranakan Hi-tea set at Lady Yi's Teahouse and it was a nice experience overall. While I did not patronize Jann's Bar, I felt that the atmosphere was perfect for an evening wind down; the bar looked amazing aesthetically with a good view of the Petronas Twin Towers. Will definitely pay them a visit the next time around.A few things which aren't major issues in itself but given the highly competitive hotel landscape, stood out like a sore thumb. The lack of a soft close toilet cover, the absence of a rain shower and the fact that free parking isn't included. While the rate of RM5 per day (unfortunately, I paid RM10 despite my card being validated which I attribute to human error) is very much small change, one would wonder why this isn't subsidized fully by the hotel. For an extremely small cost, the overall customer experience would be so much better.All in all, a decent stay (for RM285 without breakfast) but short of being 5 stars for the reasons stated above.
May 03, 2025 · Wilson LimI recently stayed at Four Points by Sheraton and found the experience to be a mix of positives and areas needing improvement.The room was nice — clean, comfortable, and well-equipped. It provided a pleasant environment to relax after a long day.The location was strategic fairly convenient for getting around.However, the service at the mesh coffee house was disappointing. The same usherer came across as unfriendly and unwelcoming, almost as if we were a burden or owed something.As for the breakfast, the food choices were very limited and repetitive. The selection was almost the same every day, which became monotonous, especially for longer stays. A bit more variety would go a long way in improving the overall guest experience.In summary, while the rooms and basic amenities met expectations, the service attitude and breakfast variety left something to be desired.
Jun 08, 2025 · Puteri Nor Maria NordinA great stay with a central vibrant location with easy access by both foot and ride hailing. The surrounding areas will keep you busy exploring the alleys and nearby shopping streets. Very well maintained property with beautiful food and beverage concepts. I was fortunate to be assigned a room with the beautiful view of the KL118 building. Room was well appointed with all the necessities needed and the bed was comfortable and plush. Room cleanliness was good except that the washroom had a lot of nail clippings which were on the floor. Thanks to the team who was kind enough to grant me a late checkout! The major let down was that on checkout day, I received a call in the room. The first thing the person on the line mentioned was if I wanted to extend my stay for another night! Wow! What a not so nice end to my stay. Not even identifying himself but immediately asking if I want to extend another night! The whole stay’s experience was just marred by this one person’s approach. Sad. At the check out I was attended to by CY and he was very professional and genuine. He checked in on my stay and I gave him the above comment as feedback. Pleasant and forthcoming! All in all I may return but the unpleasant experience will make me think twice on coming back.
May 05, 2025 · Matthew Nonis
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