Swing and Pillows @ Jalan Usahawan 7, Wangsa Maju

For residents of Wilayah Persekutuan Kuala Lumpur, finding a convenient and reliable hotel for a short stay, a quick business trip, or even temporary accommodation can be a common need. In the bustling area of Wangsa Maju, specifically within Sri Rampai Business Park, you might come across Swing and Pillows @ Jalan Usahawan 7, Wangsa Maju. This hotel, like many others, aims to provide lodging services to the local community and visitors.

When choosing a place to stay, especially within your own city, factors such as location, accessibility, and the quality of services are paramount. While the intention of any lodging establishment is to offer comfort and convenience, it is equally important for potential guests to have a clear and factual understanding of what to expect. This overview aims to provide an honest look at Swing and Pillows @ Jalan Usahawan 7, drawing on publicly available information and recent customer experiences to help you make an informed decision.

Swing and Pillows @ Jalan Usahawan 7, Wangsa Maju, is positioned as a hotel offering rooms for rent. For locals in Kuala Lumpur, hotels often serve as convenient options for various purposes: a brief escape, accommodating visiting relatives, or as a temporary base during home renovations or work assignments. The hotel’s location within a business park might suggest a focus on corporate or functional stays. We will delve into its specific location, how accessible it is, and the general range of services one might anticipate from such an establishment in this area of Kuala Lumpur. This factual presentation is crucial for residents who rely on local businesses to meet their diverse accommodation needs, and it is important to balance promotional aspects with transparent information.

In a competitive urban environment like Kuala Lumpur, hotels strive to differentiate themselves through various means, including pricing, amenities, and customer service. However, real-world customer experiences play a vital role in shaping public perception and future bookings. It is essential for potential guests to consider a holistic view that includes both the intended offerings and the feedback from those who have previously stayed at the establishment. This approach allows for a more realistic expectation-setting, which is beneficial for both the consumer and the business in the long run.

Understanding the unique needs and expectations of Kuala Lumpur residents, this article aims to provide a comprehensive look at Swing and Pillows @ Jalan Usahawan 7. While every business strives for excellence, acknowledging and presenting all available information, including critical feedback, is part of a professional and factual description. This ensures that locals can weigh all factors before making a booking decision, leading to a more satisfactory outcome for their specific requirements. The goal is to equip you with the necessary details to determine if this particular hotel aligns with your priorities for a stay in Wangsa Maju.

For those living or working in Kuala Lumpur, the convenience of a hotel's location can significantly impact the overall experience. Easy access to public transport, dining options, and essential services is often a key determinant. Similarly, the condition of the facilities and the responsiveness of the staff are critical elements that contribute to a comfortable stay. This comprehensive review seeks to address these points directly, providing a transparent assessment of Swing and Pillows @ Jalan Usahawan 7 within the context of what a Kuala Lumpur local might expect from a hotel in this area. It's about empowering you with information to make the best choice for your personal or professional lodging needs.

Swing and Pillows @ Jalan Usahawan 7, Wangsa Maju, is located at No. 52, 52 & 54, Jalan Usahawan 7, Off, Jalan Kilang, Sri Rampai Business Park, 55300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. This address places it within Sri Rampai Business Park, which is part of the larger Wangsa Maju area, a well-established and accessible locality in Kuala Lumpur.

The hotel's location within a business park might be appealing for those on corporate trips or needing to be near commercial operations in the area. However, it's important to understand its accessibility in relation to broader Kuala Lumpur amenities. Sri Rampai Business Park is generally connected via major roads, including Jalan Usahawan and Jalan Kilang, which link to main thoroughfares in Wangsa Maju. These roads eventually provide access to larger arteries like the DUKE Highway (Duta-Ulu Klang Expressway) and the MRR2 (Middle Ring Road 2), facilitating travel to various parts of Kuala Lumpur and beyond for those with private vehicles or using ride-hailing services.

For public transportation users, the nearest LRT (Light Rail Transit) station would typically be LRT Sri Rampai or possibly LRT Wangsa Maju, depending on the exact walking distance from Jalan Usahawan 7. While Sri Rampai Business Park is accessible, the walk from the nearest LRT station might vary, and it would be advisable to check specific walking routes or consider a short ride-hailing trip if carrying luggage or for convenience. This aspect is crucial for locals who frequently rely on Kuala Lumpur's efficient public transport network.

The immediate vicinity of Sri Rampai Business Park would typically offer some local eateries, convenience stores, and other businesses catering to the working population. However, for a wider range of dining, shopping, or entertainment options, one would likely need to venture further into the more bustling parts of Wangsa Maju or towards shopping malls like Wangsa Walk Mall or AEON Big Wangsa Maju. Understanding this local context is key for guests planning their stay. While the address indicates a business park setting, its connectivity to the wider city infrastructure remains a factor for overall convenience.

As a hotel, Swing and Pillows @ Jalan Usahawan 7, Wangsa Maju would generally offer standard lodging services. Based on common hotel practices and the context of its location, these services would typically include:

• Private Rooms: Individual rooms for guests, typically with a bed, air conditioning, and a private bathroom.
• Reception Services: A front desk for check-in, check-out, and basic inquiries.
• Basic Amenities: Likely includes essential toiletries, towels, and fresh linen.
• Air Conditioning: Standard in Malaysian hotels for guest comfort.
• Wi-Fi Access: Usually provided for internet connectivity.
• Housekeeping: Basic cleaning of rooms, though frequency may vary.

When considering the features and highlights of Swing and Pillows @ Jalan Usahawan 7, Wangsa Maju, it is important to present a balanced view based on the provided information, which includes both operational details and actual customer experiences. Based on this, here are some points to consider:

• Location within Sri Rampai Business Park: This could be a highlight for individuals on business trips to companies within the park or surrounding commercial areas, offering a close and convenient stay.
• Accessibility to Main Roads: The hotel's location allows for relatively straightforward access to major roads like DUKE Highway and MRR2, beneficial for guests traveling by car or ride-hailing services.
• Proximity to Local Amenities: Within the business park and nearby Wangsa Maju areas, guests can find local eateries, convenience stores, and some basic services.

However, it is crucial to address the significant concerns raised in recent customer reviews, as these directly impact the guest experience and are important features for locals to consider:

• Room Condition and Maintenance: Customers have reported issues such as "spoiled lock" on room doors, indicating potential security and convenience concerns.
• Pest Infestation: Multiple reviews explicitly mention "cockroach infested rooms" and a "BIG colony below" beds, which is a critical hygiene and comfort issue. One customer reported killing "a total of 8" cockroaches.
• Cleanliness Concerns: Feedback suggests a need for "deep cleaning to be done," indicating that the overall cleanliness standards may not meet guest expectations.
• Customer Service Experience: While one review mentioned the "Lady at counter was nice thou," another customer reported being "scold me and called 'bodoh'" by the front counter staff after raising valid concerns about room conditions, which is highly unprofessional and detrimental to guest satisfaction.
• Discrepancy with Online Photos: A review explicitly states that "PHOTOS on booking .com looked really good, don’t believe it," suggesting a potential misrepresentation of the hotel's current condition online.
• Guest Safety and Comfort: The combination of a faulty door lock, pest infestation, and unhelpful or rude staff directly impacts guests' safety, comfort, and ability to enjoy their stay, leading to immediate check-outs and forfeited payments.

For inquiries or direct contact with Swing and Pillows @ Jalan Usahawan 7, Wangsa Maju, please use the following information:

Address: No. 52, 52 & 54, Jalan Usahawan 7, Off, Jalan Kilang, Sri Rampai Business Park, 55300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Phone: 018-396 2288

Mobile Phone: +60 18-396 2288

In conclusion, when considering Swing and Pillows @ Jalan Usahawan 7, Wangsa Maju, locals in Wilayah Persekutuan Kuala Lumpur should make an informed decision based on a comprehensive understanding of what the hotel offers and recent guest experiences. The hotel's location within Sri Rampai Business Park might offer convenience for those with specific business needs in that immediate vicinity, and it provides road access to major highways, making it reachable by private transport.

However, it is crucial for potential guests to be aware of the significant concerns raised in recent customer reviews regarding cleanliness, pest infestation, room maintenance (specifically door locks), and instances of unprofessional customer service. These issues directly impact the comfort, safety, and overall satisfaction of a stay. For locals, especially when choosing accommodation within their own city, reliability and a positive guest experience are often paramount, whether it's for a staycation, accommodating visitors, or for business purposes.

While the intent of any hotel is to provide a pleasant stay, the detailed feedback from customers regarding critical issues like cockroach infestation and unaddressed maintenance problems (e.g., broken door locks, rude staff response) indicates areas that prospective guests should seriously consider. It is always advisable for individuals to contact the hotel directly with specific questions about room conditions or to seek the most up-to-date information before making a booking. Ultimately, the suitability of Swing and Pillows @ Jalan Usahawan 7 will depend on an individual's priorities and tolerance for the issues highlighted in the customer reviews. It is recommended to carefully weigh these factors against your personal needs and expectations for a hotel stay in Kuala Lumpur.

Swing and Pillows @ Jalan Usahawan 7, Wangsa Maju

No. 52, 52 & 54, Jalan Usahawan 7, Off, Jalan Kilang, Sri Rampai Business Park, 55300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia