The RuMa Hotel and Residences Introduce
For us, the locals of Wilayah Persekutuan Kuala Lumpur, the concept of a "hotel stay" has evolved. It’s no longer just about finding a place to sleep; it's about finding a sanctuary within our own city, a place that offers a genuine escape and an experience that feels both luxurious and genuinely welcoming. Amidst the many high-rise buildings and bustling streets, The RuMa Hotel and Residences stands out as a unique gem. Its name, "RuMa," is a clever play on the Malay word for 'home' (rumah), and from the glowing reviews, it's clear this hotel truly embodies that feeling of a comfortable and thoughtful home away from home. This is not just another hotel; it's a destination for a truly special staycation.
The feedback from guests speaks volumes. Visitors consistently praise the hotel's staff for being "genuinely kind, helpful, and professional," highlighting a level of service that goes above and beyond. This personal touch is a huge draw for local users who appreciate warm, authentic Malaysian hospitality. One guest noted how the housekeeping team even adapted to their habits, placing extra bottles of water by the bed—a small but incredibly thoughtful detail that makes all the difference. These are the touches that make a stay memorable and make you feel seen and valued as a guest, not just a room number.
Beyond the exceptional service, guests rave about the hotel's atmosphere and amenities. Described as "beautiful and super relaxing," the hotel offers a calming vibe that is perfect for unwinding from the city's hustle and bustle. The rooms are consistently described as "spacious, clean, and had a really nice, calming vibe." One of the most talked-about features is the complimentary minibar, which is a rare and delightful treat in any hotel. As one review gleefully mentions, "the minibar was free and restocked every day," making it a highlight of the stay. This kind of generosity adds significant value and elevates the entire experience, making it feel truly special.
The hotel's design is another noteworthy aspect. It weaves modern elegance with subtle nods to Malaysian heritage, creating a stylish yet culturally rich environment. This blend is appealing to locals who take pride in their culture. The impressive breakfast, with its great variety and delicious taste, is another major highlight, with one guest specifically recommending the teh tarik. All these elements combined create an experience that is not just about a temporary stay but about a memorable retreat right here in Kuala Lumpur.
The location of The RuMa Hotel and Residences is nothing short of perfect for a local getaway. It is situated at 7, Jalan Kia Peng, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. For those of us living in KL, this is an incredibly prime address. It strikes an excellent balance between being close to all the action and being slightly tucked away from the main traffic congestion, as one review pointed out, "it’s not on the busy main streets, so no traffic issues when driving in or out." This is a huge relief for anyone who knows the frustration of navigating KL's traffic on a weekend.
The hotel is exceptionally well-connected and offers fantastic accessibility on foot. It is just a short stroll from two of the city’s most popular landmarks. As a guest review confirms, it is a mere "5-minute walk to Pavilion and 10 minutes to KLCC through the convention center underpass." This pedestrian-friendly access is a massive advantage. You can easily walk to Pavilion Kuala Lumpur for a shopping spree, or take a leisurely walk through the air-conditioned underpass to explore the iconic KLCC Park and Suria KLCC mall. This connectivity allows you to fully immerse yourself in the city’s vibrant heart without the need for a car or taxi, which is a major convenience for a day out with family or a shopping trip with friends.
For those using public transportation, the hotel is within walking distance of several stations. The Conlay MRT station is particularly close, making it easy to connect to the rest of the city's public transport network. This means you can come from anywhere in the Klang Valley, from Petaling Jaya to Shah Alam, with relative ease. The strategic location on Jalan Kia Peng also provides easy access to major roads, making it convenient for those who prefer to drive. The combination of a serene setting and unparalleled accessibility makes The RuMa an ideal base for any Kuala Lumpur resident looking to explore their own city's best offerings.
- Complimentary Minibar: A fully stocked minibar with complimentary snacks and drinks, restocked daily for stays of two nights or more.
- Daily Breakfast: A highly-praised breakfast at ATAS restaurant, offering a variety of local and international dishes, with a la carte options like teh tarik.
- Spa and Wellness: The hotel features UR SPA, offering a range of personalized treatments, and a state-of-the-art gymnasium.
- Infinity Pool: A cantilevered outdoor infinity pool on the 6th floor with a stunning view of the city skyline.
- Concierge and Personalized Services: Exceptional concierge services, from check-in to check-out, with staff who go the extra mile.
- Dining and Bars: Multiple dining venues including ATAS for international cuisine, Seven Lobby Bar, and Santai Pool Bar & Lounge.
- Luxury In-room Amenities: Spacious rooms with high-quality linens, automated blackout blinds, a custom bathtub, and high-pressure rainfall shower.
- Complimentary Welcome Drink: Guests are welcomed with a refreshing asam boi carbonated drink upon arrival.
- Parking: Complimentary on-site self-parking for guests.
- Exceptional Staff Service: Consistently praised for their genuine kindness, helpfulness, and attention to detail.
- Free and Restocked Minibar: A standout feature that adds significant value and makes the stay feel special.
- Prime Location with Easy Access: Tucked away from traffic but a short walk to Pavilion KL and KLCC via the underpass.
- Luxurious and Calming Ambiance: The hotel's design blends modern luxury with Malaysian heritage, creating a stylish and tranquil environment.
- Outstanding Breakfast Spread: Guests rave about the quality and variety of the breakfast, including local favorites.
- Stunning Infinity Pool: Offers a breathtaking view of the city skyline, perfect for relaxing and photo opportunities.
- Thoughtful Touches: Small details, like housekeeping noticing a preference for water, make the stay feel personal and comfortable.
- Family-Friendly: Offers a children's pool and is a suitable environment for a family staycation.
Address: 7, Jalan Kia Peng, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Phone: 03-2778 0888
Mobile Phone: +60 3-2778 0888
For us, the residents of Wilayah Persekutuan Kuala Lumpur, The RuMa Hotel and Residences is not just a place for tourists to visit; it is an excellent and highly recommended destination for our own needs. It is the perfect venue for a "staycation," a growing trend where we take a break from our routines without the hassle of travel. Whether you want to celebrate a special anniversary, a birthday, or just need a change of scenery for a weekend, The RuMa offers a luxurious and convenient escape.
The location is a major plus for locals. We know how bad the traffic can be, and being able to walk to our favorite shopping malls like Pavilion without having to worry about parking or a Grab ride is a huge advantage. It's a fantastic spot for a girls' weekend, a couple's retreat, or a family stay. The hotel’s personalized service and the staff's genuine warmth make it feel like a real home, which is a rare find in a bustling city. The free minibar is just the icing on the cake, a delightful perk that makes the stay feel truly like a treat.
For a family in KL, a stay at The RuMa can be a wonderful bonding experience. The pool area provides a great space to relax, and the superb breakfast is a treat for everyone. For those of us who work in the city, it’s a perfect option for a quick break to recharge before a busy week. The ease of check-in and check-out, the incredible staff, and the thoughtful amenities create a seamless and enjoyable experience that is perfect for a local escape. It’s a hotel that truly understands the meaning of hospitality and makes every guest feel like a VIP. We are 100% sure we'll be back, and we know you will be too.
The RuMa Hotel and Residences Photos










The RuMa Hotel and Residences Location
The RuMa Hotel and Residences
7, Jalan Kia Peng, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
The RuMa Hotel and Residences
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The RuMa Hotel and Residences Reviews
We had such a great stay at The RuMa during our time in Kuala Lumpur. From the moment we arrived, the staff made us feel so welcome — everyone was genuinely kind, helpful, and professional. It really felt like they went out of their way to make sure we were comfortable and had everything we needed.The hotel itself is beautiful and super relaxing. Our room was spacious, clean, and had a really nice, calming vibe. We loved the little touches throughout the stay that made it feel special, not just another hotel.The pool area was a great spot to unwind, and the breakfast was honestly one of the best we’ve had at a hotel. Overall, it was such a smooth and enjoyable experience, and we’ll definitely be back the next time we’re in KL. Highly recommend The RuMa if you’re looking for a place that’s both stylish and welcoming.
May 19, 2025 · Felicia CzrFrom check-in to check-out, our stay at The Ruma was honestly one of the best we’ve had in KL. We were greeted with a super refreshing asam boi carbonated drink. It was so sedap! Balqis helped us with check-in and our spa booking, and she was just the sweetest person.The room was huge, and we loved that the minibar was free and restocked every day. By the second day, the housekeeping team noticed we liked having water by the bed, so they started placing two bottles and slippers on each side. It was such a thoughtful touch!Breakfast was amazing too with a great variety, everything tasted so good. Ask for the teh tarik, one cup is definitely not enough. The staff were all super friendly and efficient in their roles. Special mention to the two staff - a very kind looking lady and gentleman (sorry didn’t catch your names) manning the counter outside the restaurant.The location is perfect because it’s not on the busy main streets, so no traffic issues when driving in or out. Ikyk what KL traffic is like. Hotel is just a 5-minute walk to Pavilion and 10 minutes to KLCC through the convention center underpass.Felt so sad to leave, but we’ll 100% be back. The Ruma really knows how to make guests feel special.
May 11, 2025 · Atkh RzzlI stayed at RuMa Hotel and Residences in Kuala Lumpur for the first time from 6th to 9th April 2025. it was an incredible experience.My room had a stunning view of the Petronas Towers, which made the stay even more memorable. The layout of the room was thoughtful and elegant, with huge floor-to-ceiling windows and the option of blackout curtains or stylish blinds for total comfort.The staff were exceptionally friendly and always ready to help with anything I needed.Breakfast at the restaurant was a real highlight - a wide variety of delicious options, both local and international.Highly recommended for anyone looking for comfort, great service, and a beautiful atmosphere in the heart of KL.
Apr 11, 2025 · Антон КрасильниковEverything was great during our stay — the room, the service, the breakfast — all top-notch and truly lived up to the five-star experience.The only downside was that no one informed us during check-in that we could notify the staff about our car in order to avoid parking charges. The staff didn’t ask either, and since I don’t stay at hotels often, I honestly had no idea.So the next day when we drove out, we ended up paying RM55 for parking — and sadly, we couldn’t even claim it back. Funny in hindsight, but not so much at the time!It would be helpful if this could be clearly communicated upon check-in, especially for guests who are unfamiliar with the process. Otherwise, everything else was wonderful.I would like to add that after I reported the parking issue, the hotel has successfully processed the refund for me. I truly appreciate how well the matter was resolved. I’d like to kindly emphasize the importance of training staff on this matter to help prevent similar issues from happening to other guests in the future. I’ll definitely be staying here again. Thank you!
Jun 24, 2025 · wikanda pearWe had a truly wonderful stay and were especially impressed by the outstanding hospitality and professionalism of the hotel staff. From the moment we arrived, we were greeted with warmth and genuine care, making us feel immediately welcomed. Every interaction – whether at the reception, restaurant, or with housekeeping – reflected a high standard of service and attention to detail.
Jun 18, 2025 · Jay Wijethilake
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