Genting Highlands

Perched majestically amidst the cool highlands of Pahang, Genting Highlands stands as a premier leisure and entertainment destination in Malaysia. At its heart lies SkyAvenue, a world-class lifestyle mall that redefines the shopping and entertainment experience. More than just a collection of shops, SkyAvenue is a vibrant hub that combines retail therapy with exciting attractions, diverse culinary delights, and captivating performances, all under one roof.

For locals in Pahang and even those from neighbouring states, SkyAvenue at Genting Highlands represents an unparalleled escape from the heat and routine of daily life. It offers a refreshing mountain climate coupled with a dazzling array of options for every member of the family. Whether you're looking for the latest fashion trends, a gourmet meal, thrilling rides, or simply a cool place to unwind, SkyAvenue delivers. Its integration with Resorts World Genting's other attractions, such as the renowned Skytropolis Indoor Theme Park, further cements its position as a holistic entertainment complex rather than just a shopping destination.

The architecture and design of SkyAvenue are modern and engaging, featuring interactive displays and a dynamic atmosphere that sets it apart from typical malls. The unique SkySymphony, a mesmerizing multimedia show, transforms the mall's atrium into a spectacle of lights, sound, and motion, adding to the overall immersive experience. This article aims to provide a comprehensive guide to SkyAvenue, detailing its prime location, extensive offerings, and why it has become a cherished getaway and entertainment hotspot for locals in Pahang.

Location and Accessibility

SkyAvenue is prominently located at Level 2, Skytropolis, Resorts World, Indoor Theme Park, SkyAvenue, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia. Its position at the peak of Genting Highlands makes it a unique shopping destination, accessible via various modes of transport that also offer scenic journeys.

The most iconic way to reach SkyAvenue is via the Awana SkyWay cable car. Visitors can park their vehicles at the spacious Awana SkyWay station (located at mid-hill) and enjoy a breathtaking 10-minute gondola ride up to SkyAvenue Station. This cable car ride provides panoramic views of the surrounding 100-million-year-old rainforest and offers a refreshing start or end to your trip. There are options for both standard and glass-floor gondolas, enhancing the experience.

For those preferring to drive, Genting Highlands is approximately an hour's drive from Kuala Lumpur, making it a convenient day trip for many. Once at Resorts World Genting, ample parking is available at the SkyAvenue Car Park. Follow the signage to SkyAvenue once parked. It's recommended for drivers to be comfortable with winding mountain roads.

Additionally, express bus services operate regularly from various locations across Klang Valley and other parts of Malaysia directly to Genting Highlands. These buses usually terminate at the Awana Bus Terminal, from where visitors can easily transfer to the Awana SkyWay cable car to reach SkyAvenue. E-hailing services (like Grab) also have designated pick-up and drop-off points at the Ground Transportation Hub near Crockfords Hotel, providing another convenient option for reaching the resort complex and, subsequently, SkyAvenue.

Services Offered

SkyAvenue at Genting Highlands offers a comprehensive array of services designed to enhance the visitor experience, catering to both shoppers and leisure-seekers. These services go beyond basic retail amenities, reflecting its status as a full-fledged lifestyle mall:

• Information Counters: Strategically located across various levels to provide assistance, directions, and information about stores, attractions, and events.
• Customer Service: Dedicated staff available to address queries, provide general assistance, and manage lost and found items.
• Baby Changing Rooms: Well-equipped facilities on multiple levels (Levels 1, 3, and 4) for the convenience of parents with infants.
• Baby Stroller & Wheelchair Loan: Available for rent with a refundable deposit at the Customer Service Counter on Level 1, ensuring accessibility for families and individuals with mobility needs.
• ATM & Currency Exchange Services: Located on various levels for easy access to cash and foreign currency exchange.
• Locker Facilities: Electronic lockers are available for a one-time rental fee on Level 2, allowing visitors to store their belongings securely while exploring the mall or theme parks.
• Prayer Rooms (Surau): Conveniently located on Level G (near the cinema) to cater to the spiritual needs of Muslim visitors.
• Security and First Aid: 24-hour on-site security, CCTV surveillance, and emergency medical assistance available at various locations, ensuring a safe environment for all visitors.
• Mall Directory & Wayfinding: Digital and physical mall directories are available throughout, making navigation easy.
• Resorts World Genting Facilities Integration: Seamless access and connectivity to hotels, theme parks (Skytropolis Indoor Theme Park, Genting SkyWorlds Outdoor Theme Park), and other attractions within the Resorts World Genting complex.

Features / Highlights

SkyAvenue distinguishes itself with a plethora of features and highlights that make it a truly unique destination for shopping, dining, and entertainment in Pahang:

• SkySymphony: A groundbreaking, immersive multimedia show featuring a massive spherical screen and LED panels across the atrium, columns, and ceiling. This dazzling light, sound, and motion display creates a captivating visual spectacle that is a must-see attraction.
• Direct Access to Theme Parks: SkyAvenue provides seamless connectivity to Skytropolis Indoor Theme Park on Level 2 and serves as the gateway to the Genting SkyWorlds Outdoor Theme Park, making it a central hub for thrill-seekers and families.
• Diverse Retail Mix: With over 100 brands and shops, SkyAvenue caters to a wide range of shopping preferences, from international luxury brands (e.g., Coach, Furla, Kate Spade, Michael Kors) to local boutiques, offering fashion, jewellery, timepieces, shoes, gadgets, and everyday needs.
• Extensive Dining Options: Boasting over 45 food and beverage outlets, the mall offers an incredible culinary journey. Visitors can indulge in international famous brands like Burger & Lobster, Five Guys, and Dal.komm Coffee, alongside local favourites at Malaysian Food Street and a variety of cafes and restaurants.
• Entertainment Beyond Shopping: Beyond the theme parks, SkyAvenue also hosts various entertainment options such as Ripley's Adventureland, a 3D cinema, and live performances, ensuring there's always something engaging to do.
• Modern and Engaging Architecture: The mall's interior design is contemporary and inviting, featuring vibrant spaces, interactive elements, and comfortable resting areas.
• Highland Climate: Enjoy shopping and leisure in the cool, refreshing mountain air, a pleasant contrast to the tropical heat found elsewhere in Malaysia.
• Integrated Resort Experience: As part of Resorts World Genting, SkyAvenue offers a comprehensive resort experience where shopping, dining, entertainment, and accommodation are all seamlessly connected.

Promotions or Special Offers

SkyAvenue, as a major retail and entertainment complex within Resorts World Genting, frequently runs a variety of promotions and special offers to attract and reward visitors. These can range from seasonal sales to exclusive packages that combine shopping with other resort attractions. While specific ongoing promotions may vary, here are common types of offers locals can anticipate:

• Seasonal & Festive Sales: Extensive discounts and special bundles are common during major festive periods (Hari Raya, Chinese New Year, Deepavali, Christmas) and year-end sales, with participating retailers offering attractive deals.
• Genting Rewards Member Exclusives: Genting Rewards members often receive special discounts, points accumulation, and exclusive access to promotions across retail, dining, and entertainment outlets within SkyAvenue and the broader Resorts World Genting.
• Theme Park & Mall Combos: Often, there are bundled packages that offer discounted entry to Skytropolis Indoor Theme Park or Genting SkyWorlds Outdoor Theme Park when combined with dining vouchers or specific retail purchases within SkyAvenue.
• F&B Promotions: Many restaurants and cafes within SkyAvenue offer special meal deals, happy hour promotions, or discounts for specific credit card holders or during certain times of the day (e.g., afternoon tea sets, breakfast specials).
• Credit Card & Bank Partner Offers: Collaborations with various banks can lead to exclusive discounts or cashback offers when using specific credit cards for purchases at participating outlets in SkyAvenue.
• Online Exclusive Deals: Resorts World Genting's official website and ticketing partners often feature online-only discounts for theme park tickets or accommodation packages that might indirectly enhance the SkyAvenue experience.
• Loyalty Programs (Individual Stores): Beyond the overarching Genting Rewards, individual retail brands within SkyAvenue may offer their own loyalty programs, member discounts, or birthday privileges.

To stay updated on the latest promotions, locals are encouraged to check the official Resorts World Genting website, visit the information counters at SkyAvenue, and follow the social media channels of Resorts World Genting or specific brands within the mall.

Contact Information

SkyAvenue is an integral part of Resorts World Genting. While specific direct contact information for the mall itself (like a dedicated customer service phone number separate from the resort) might not be widely published, general inquiries and assistance can be obtained through the main Resorts World Genting contact channels. Some individual stores within SkyAvenue may have their own direct contact numbers, which would be available on their respective websites or store listings within the mall directory.

Address:

Level 2, Skytropolis, Resorts World, Indoor Theme Park, SkyAvenue, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia

For broader inquiries related to Resorts World Genting, which includes SkyAvenue, you can typically use the main Resorts World Genting contact information:

• Resorts World Genting General Enquiries: +603-6101 1118 (This is the main resort hotline, and they can direct specific queries related to SkyAvenue).
• Website: The official Resorts World Genting website (rwgenting.com) is the most comprehensive resource for information on SkyAvenue, including store directories, dining options, events, and promotions.
• Social Media: Resorts World Genting maintains active social media presences (Facebook, Instagram, etc.) where visitors can often find updates, promotions, and sometimes directly message for inquiries.

For specific store contact details, it's best to check the mall's official directory or the individual brand's website. Information counters within SkyAvenue can also provide assistance upon your visit.

Conclusion: Why This Place is Suitable for Locals

SkyAvenue at Genting Highlands is exceptionally suitable for locals in Pahang, offering a unique and multi-faceted experience that caters to a wide range of needs and preferences. Its distinct advantages make it a perennial favourite for residents seeking more than just a typical shopping outing.

Firstly, the compelling draw of its highland location cannot be overstated. For those living in the warmer lowlands of Pahang, the cool, refreshing climate of Genting Highlands provides an immediate and much-needed escape. It offers a comfortable environment for extended periods of shopping, dining, and leisure, making it ideal for family day trips or weekend getaways where the weather itself is a significant attraction.

Secondly, SkyAvenue's comprehensive integration of retail, dining, and entertainment is a major draw. Locals can enjoy a world-class shopping experience with a mix of international and local brands, satisfying diverse tastes and budgets. The vast array of F&B options, from casual eateries to fine dining, ensures that every culinary craving is met. Crucially, the seamless connection to major theme parks like Skytropolis Indoor Theme Park and Genting SkyWorlds Outdoor Theme Park provides endless entertainment for children and adults alike, making it a perfect destination for family fun that can easily fill an entire day or even a weekend.

Moreover, the continuous array of promotions, events, and the mesmerizing SkySymphony show ensure that there's always something new and exciting to experience, encouraging repeat visits. The ease of accessibility, whether by the scenic cable car, private vehicle, or express bus, further enhances its suitability for locals, making it a convenient option for a spontaneous trip or a well-planned excursion.

In essence, SkyAvenue is more than just a shopping mall; it's a vibrant lifestyle destination that offers a holistic escape. It provides locals with a convenient, comfortable, and endlessly entertaining venue to shop, dine, play, and create lasting memories in the cool embrace of Genting Highlands. It truly stands as a jewel in Pahang's crown of attractions.

Genting Highlands

Level 2, Skytropolis, Resorts World, Indoor Theme Park, SkyAvenue, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia