Crockfords Hotel, Resorts World Genting, Malaysia Introduce
## Introduction / Overview
Nestled amidst the cool, refreshing air of Genting Highlands, Pahang, Crockfords Hotel at Resorts World Genting stands as a beacon of luxury and exclusivity. For those of us in Pahang seeking an escape from the everyday, Crockfords Hotel offers a distinctive experience, setting itself apart with its opulent design, impeccable service, and a tranquil ambiance that promises a truly rejuvenating stay. This hotel, part of the renowned Resorts World Genting, is more than just a place to sleep; it’s a destination in itself, designed to provide a secluded and sophisticated retreat for discerning guests.
From the moment you step into Crockfords, you’re enveloped in an atmosphere of refined elegance. The hotel prides itself on its attention to detail, ensuring every aspect of your stay is meticulously catered to. Whether you’re looking for a quiet getaway, a romantic escape, or simply a luxurious base from which to explore the myriad attractions of Genting Highlands, Crockfords Hotel presents an ideal choice. Its reputation for offering a private and premium experience makes it a highly sought-after destination for locals who appreciate quality and tranquility away from the bustling crowds.
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## Location and Accessibility
Crockfords Hotel is strategically located within Resorts World Genting, perched high in the Titiwangsa Mountains. Its address, Crockfords Hotel, Resorts World, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia, places it in a prime position for accessibility while still offering a sense of elevated seclusion. For residents of Pahang, reaching Genting Highlands is a relatively straightforward journey, whether by car or public transport. The well-maintained roads leading up to the resort ensure a comfortable drive, and ample parking facilities are available.
The hotel’s location within Resorts World Genting means guests have convenient access to the vast array of entertainment, dining, and shopping options available at the resort, including SkyAvenue, Genting SkyWorlds Theme Park, and the Genting International Convention Centre. Despite being part of a larger integrated resort, Crockfords Hotel is designed to offer a quiet sanctuary, effectively shielding guests from the general hustle and bustle. This strategic positioning allows guests to easily venture out and explore the excitement of Genting Highlands, then retreat to the peaceful confines of their luxurious accommodations. The high elevation also contributes to the cooler climate, providing a welcome respite from the tropical heat often experienced in other parts of Pahang.
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## Services Offered
Crockfords Hotel is committed to providing an exceptional level of service, focusing on personalized attention and comfort. While specific services can vary, guests typically enjoy a range of amenities designed to enhance their stay:
- 24-Hour Concierge Service: Dedicated staff are available around the clock to assist with any requests, from dining reservations to transportation arrangements, ensuring a seamless experience.
- In-Room Dining: Guests can enjoy a curated menu of delicious meals delivered directly to their room, offering convenience and privacy, though it's noted that breakfast is not a buffet style.
- Daily Housekeeping: Meticulous cleaning and turndown services ensure that rooms are kept in pristine condition throughout your stay.
- High-Speed Internet Access: Complimentary Wi-Fi is typically provided, allowing guests to stay connected with ease.
- Laundry and Dry Cleaning Services: Professional services are available for guests requiring clothing care during their stay.
- Valet Parking: A convenient service for guests arriving by car, adding to the ease of their arrival and departure.
- Access to Resorts World Genting Facilities: While Crockfords offers its own exclusive ambiance, guests also have access to the extensive facilities of the wider Resorts World Genting complex.
It's worth noting, based on recent guest feedback, that while the hotel generally excels, the breakfast experience has seen temporary changes, with a temporary dining area on the 3rd floor that might offer limited variety and slower service. The hotel is also undergoing extensive maintenance work, which can result in some noise during working hours. However, the staff, such as Mr. Jahid mentioned in a review, are often highlighted for their excellent support and dedication to guest satisfaction.
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## Features / Highlights
Crockfords Hotel distinguishes itself with several key features and highlights that contribute to its exclusive appeal:
- Luxurious Room Quality: Rooms at Crockfords are renowned for their superior quality, featuring elegant furnishings, comfortable bedding, and modern amenities designed for utmost comfort and relaxation. Guests often highlight the cleanliness and overall excellent condition of the rooms.
- Exclusive and Private Ambiance: Unlike some of the larger, more bustling hotels in Genting, Crockfords offers a more intimate and quiet environment. This makes it an ideal choice for those seeking privacy and a respite from noisy tour groups.
- Personalized Service: The hotel emphasizes a higher level of personalized service, aiming to cater to individual guest needs and preferences, contributing to a more bespoke stay.
- Boutique Hotel Feel: Despite being part of a large resort, Crockfords maintains a boutique hotel feel, focusing on quality over quantity and creating a more unique and memorable experience.
- Scenic Views: Given its elevated position, many rooms and areas within the hotel offer breathtaking views of the surrounding mountains and mist-shrouded landscapes, providing a serene backdrop to your stay.
- Tranquil Environment: The hotel is often described as a quiet retreat, perfect for unwinding and escaping the daily grind. This is a significant draw for those seeking peace and quiet during their holiday.
- Premium Pricing: While it is more expensive than other hotels in the area, guests generally agree that the enhanced quality, privacy, and overall experience justify the higher cost, especially for those prioritizing a superior stay.
Recent feedback also points to ongoing maintenance work, which can be a temporary inconvenience due to noise. However, the hotel is actively working to resolve these issues, and the dedication of the staff remains a consistent highlight.
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## Contact Information
For inquiries or to make a reservation, you can reach Crockfords Hotel using the following details:
- Address: Crockfords Hotel, Resorts World, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia
- Phone: 03-6105 2262
- Mobile Phone: +60 3-6105 2262
It is always advisable to contact the hotel directly for the most up-to-date information on room availability, rates, and any special promotions they might be offering. Given the ongoing maintenance work, it might also be helpful to inquire about the current status of facilities or potential disruptions if peace and quiet are paramount for your visit.
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## Conclusion: Why this place is suitable for locals
For us, the residents of Pahang, Crockfords Hotel, Resorts World Genting, represents an ideal local escape for several compelling reasons. Firstly, its accessibility within Genting Highlands makes it a convenient and relatively short journey, transforming a quick weekend getaway into a truly luxurious retreat without the need for extensive travel. This means less time on the road and more time enjoying the serene environment and premium amenities.
Secondly, in a region where larger, more bustling hotels are common, Crockfords offers a unique proposition: privacy and tranquility. As locals, we often seek a peaceful sanctuary away from the usual tourist crowds, and Crockfords delivers precisely that. Its emphasis on a quiet, exclusive atmosphere, coupled with high-quality rooms and personalized service, makes it perfect for those moments when you simply want to unwind, enjoy some quiet time, or have a romantic escape without distractions.
While the breakfast setup and temporary noise from maintenance are current considerations, the overwhelming sentiment from guests highlights the hotel's commitment to quality and the exceptional support from its staff. These are temporary issues that the hotel is actively addressing, and the core experience of luxury, comfort, and privacy remains paramount. If you’re looking to splurge a little on a truly indulgent and private stay, Crockfords Hotel offers an unparalleled experience that promises to rejuvenate your mind and body right here in our beautiful state of Pahang. It's an investment in a memorable and truly relaxing getaway, perfect for celebrating special occasions or simply treating yourself to a well-deserved break.
Crockfords Hotel, Resorts World Genting, Malaysia Photos










Crockfords Hotel, Resorts World Genting, Malaysia Location
Crockfords Hotel, Resorts World Genting, Malaysia
Crockfords Hotel, Resorts World, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia
Crockfords Hotel, Resorts World Genting, Malaysia
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Crockfords Hotel, Resorts World Genting, Malaysia Reviews
The hotel is excellent, but the breakfast needs improvement. The temporary dining area on the 3rd floor lacks variety and service is slow. We also experienced loud noise from the extensive maintenance work throughout the hotel, which was audible in our room during working hours.A special thank you to Mr. Jahid for his excellent support during our stay. We hope these temporary issues are resolved soon.
Jun 26, 2025 · Abdulmohsen AlmadhiClean and quiet. Room quality is great. It's more expensive than the other hotels and breakfast is not buffet style. Book this if you wanna enjoy some privacy and away from noisy tour groups.
Jun 17, 2025 · polygemusThis hotel help us savaged a trip that had such a bad start. We enjoyed the stay so much and felt that the staff really bent over backwards to make our stay memorable and worthwhile. The room is so luxurious with the use of automation for blinds and lights. The view was so amazing and we felt like we were amongst the clouds. There were so many good quality free gifts too. We are so blessed. Thanks so much! We will definitely be back with our family and friends.
Apr 11, 2025 · Dawn KuahCrockfords Hotel at Resorts World Genting is Malaysia’s pinnacle of luxury hospitality, renowned as the country's only hotel to receive the prestigious Forbes Travel Guide 5-star rating for seven consecutive years (2019–2025) . Nestled in the cool Titiwangsa Highlands, this exclusive retreat offers 140 elegantly appointed rooms and suites, each providing panoramic views of the lush rainforest and rolling hills.The accommodations range from Superior King and Twin rooms to themed Executive Suites—such as the Gym Suite with high-end Italian fitness equipment, the Tatami Suite featuring a Zen tea ceremony space, and the Mahjong Suite equipped with an automatic mahjong table . The opulent 2,900 sq ft Villa boasts three bedrooms, a private gym, spa room, and expansive living and dining areas, epitomizing luxury living.rwgenting.comGuests are welcomed into a lobby adorned with “The Four Seasons,” a floral installation by British artist Rebecca Louise Law, setting the tone for the hotel's refined British-inspired interiors . Rooms feature plush 300-thread-count Egyptian cotton linens, marble bathrooms with premium amenities, and modern conveniences like one-touch control systems.Culinary delights await at Crockfords Café, known for its signature nasi lemak with lobster rendang, and the FUHU pop-up dining experience at Crockfords Club, offering contemporary Asian cuisine in a vibrant setting . Guests can also unwind at the Lumina Lounge & Bar with handcrafted cocktails and live performances .rwgenting.comAdditional amenities include exclusive access to M Spa & Fitness, a dedicated swimming pool, and complimentary parking. Crockfords' commitment to excellence is further demonstrated by its Sharecare VERIFIED™ health security badge, ensuring adherence to over 360 global health standards .For those seeking an unparalleled blend of luxury, comfort, and personalized service, Crockfords Hotel stands as the ultimate destination in Genting Highlands.
Jun 03, 2025 · Mehmood KhairkhaOur stay at Crockfords Hotel was truly amazing! The service was excellent, and the staff were always attentive and welcoming. The room was spacious, clean, and well-maintained, providing a luxurious and comfortable stay. One of the delightful touches was receiving fresh cookies every evening, which made our stay even more special.If you feel cold in the room, don’t worry—they provide a heating fan upon request, which was a thoughtful and useful amenity.Room for Improvement:While the hotel experience was fantastic, the restaurant options could be improved. There is no buffet, and the menu choices are quite limited, with no dedicated kids’ meals. The dinner options are only Chinese cuisine, which may not cater to all preferences. However, SkyAvenue is easily accessible, offering a variety of restaurants to choose from.Transport Issue:We faced a small issue with transportation. A day before checkout, the receptionist assured us that taxis were available 24/7 and there was no need for advance booking. However, when we checked out, we were informed that no taxis were available. Luckily, we managed to get a ride via Grab. It would be great if the hotel could improve its transportation assistance for guests.Overall Experience:Despite these minor issues, we thoroughly enjoyed our stay. The free shuttle service was very convenient, making it easy to access SkyAvenue and the indoor theme park. If you’re looking for a luxurious stay in Genting Highlands, Crockfords Hotel is an excellent choice!
Mar 30, 2025 · Shan Chinnananchi
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