Highlands Hotel

For residents of Pahang, and indeed for many across Malaysia, Genting Highlands holds a special place as a premier highland resort destination. Whether it's for a refreshing escape from the city heat, an exhilarating visit to the theme parks, or a night of entertainment at the casino, Genting Highlands offers a unique experience. Within this iconic resort city stands the Highlands Hotel, a renowned name that has long been a part of the Genting experience. Understanding what this hotel offers, its prime location, and its various features is essential for locals planning their next visit to the 'City of Entertainment'.

This article aims to provide a clear, engaging, and informative overview of Highlands Hotel, located within Resorts World Genting, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia. We understand that for local users in Pahang, selecting the right hotel for a trip to Genting involves considering comfort, accessibility to attractions, and overall value. Our goal is to equip you with comprehensive and factual information, helping you learn more about this established property. The tone will be friendly and professional, offering a balanced, slightly promotional, yet always factual perspective based on available public data and customer feedback.

Highlands Hotel has a long-standing history within the Resorts World Genting complex, and as such, it carries a certain legacy. While it is one of the older hotels, it has undergone renovations and continues to serve guests with a range of services and facilities. We will delve into its strategic placement within the sprawling resort, its accessibility for both self-drivers and those using public transport, and the array of services and features that contribute to its appeal. By the end of this overview, you should have a clear understanding of what Highlands Hotel offers and why it could be a suitable choice for your next visit to Genting Highlands, whether for a quick getaway or a longer vacation with family or friends.

The location of Highlands Hotel is undeniably one of its strongest assets, being an integral part of the sprawling Resorts World Genting complex. Situated at Resorts World Genting, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia, it offers unparalleled access to the resort's myriad attractions and facilities.

For locals driving up to Genting Highlands, the journey is straightforward via the Karak Highway, which leads directly to the resort. Highlands Hotel is located at the peak, meaning guests can drive directly to the hotel for check-in. The resort provides ample parking facilities, including valet parking, ensuring convenience for those arriving by private vehicle.

For those opting for public transportation, Genting Highlands is highly accessible. Buses operate from various locations across Pahang and other states, bringing visitors directly to the Genting Highlands bus terminal. From there, guests can utilize the Awana SkyWay gondola cable car, which offers a scenic ride up the mountain. While Highlands Hotel is one of the older establishments, it is well-connected within the resort via covered walkways and internal transport systems, allowing guests to reach SkyAvenue (the main retail and entertainment hub), Genting SkyWorlds Theme Park, and other hotels and attractions with ease. Some customer reviews indicate that it's a short walk to the newest facilities, theme park, and restaurants, highlighting its central, albeit slightly removed, position.

Its elevated position within the resort often means guests can enjoy cooler temperatures and refreshing mountain air, a significant draw for many Malaysians. The hotel's proximity to the Genting Casino is a notable highlight for specific guest profiles. This blend of direct road access, public transport connectivity, and convenient internal links within Resorts World Genting makes Highlands Hotel an exceptionally accessible choice for anyone visiting Genting Highlands from across Pahang or beyond.

Highlands Hotel, as part of the esteemed Resorts World Genting, provides a comprehensive range of services designed to enhance the guest experience. While it is one of the resort's more established hotels, it maintains high standards of service. Based on typical offerings for a hotel of this caliber within a major resort, the following services are generally provided:

• 24-Hour Front Desk and Concierge Services: Ensuring seamless check-in and check-out processes, as well as assistance with inquiries, luggage, and local information at any time.
• Housekeeping Services: Daily cleaning and maintenance of rooms to ensure a consistently high standard of hygiene and comfort.
• Room Service: Offering in-room dining options, allowing guests the convenience of enjoying meals and refreshments without leaving their room.
• Security: Comprehensive security measures, including 24-hour surveillance and trained personnel, to ensure the safety and peace of mind of all guests.
• Wi-Fi Access: While some reviews indicate potential charges, Wi-Fi connectivity is generally available in rooms and public areas, essential for communication and entertainment. It is advisable to confirm complimentary access.
• Laundry Services: Guests can typically avail laundry, dry cleaning, and ironing services for their convenience.
• Valet Parking: For guests arriving by car, valet parking is often available, simplifying the parking process in the busy resort.
• Medical Assistance: Access to basic medical facilities or assistance in case of emergencies within the resort.
• Currency Exchange: Convenient on-site facilities for currency exchange.

The features and highlights of Highlands Hotel contribute to its distinct character within Resorts World Genting, offering a blend of classic charm and essential modern amenities. While some areas might be undergoing renovation, as per customer reviews, the hotel aims to provide a comfortable and engaging stay:

• Strategic Location for Casino Access: A significant highlight for many visitors is its direct connection and close proximity to the Genting Casino, making it an ideal choice for those whose primary purpose is to enjoy the gaming facilities.
• Diverse Room Options: The hotel offers various room types, including Deluxe, Premier, and Executive Suites, catering to different preferences and group sizes. Some larger suites might feature walk-in closets and separate living areas.
• Access to Resort Amenities: Guests have privileged access to the extensive facilities within Resorts World Genting, including:
  • Swimming Pool: Highlands Hotel guests, along with those from Genting Grand and Crockfords, have access to a dedicated swimming pool on Level 18, operational daily.
  • Fitness Center/Gym: A well-equipped gym for guests to maintain their fitness routines.
  • Spa and Sauna: Facilities for relaxation and rejuvenation, offering massages and other wellness services.
  • Multiple Dining Options: Proximity to various F&B outlets within the hotel and the wider SkyAvenue complex, including KFC and McDonald's nearby, and a range of international and local cuisine options.
  • Shopping Arcades: Direct access to the numerous retail outlets at SkyAvenue and First World Plaza.
  • Theme Parks: Convenient access to Genting SkyWorlds Theme Park and Skytropolis Indoor Theme Park.
• Renovation Status: It's important to note that, as per customer reviews, the hotel has been undergoing renovation, which might lead to some noise during certain times. This suggests ongoing efforts to modernize and enhance the guest experience.
• Smoking/Non-Smoking Floors: The hotel typically offers designated smoking floors, so guests can request non-smoking rooms if preferred.
• Established Property: As one of the older hotels in Genting, it carries a sense of established comfort and familiarity for returning guests.

For direct inquiries and communication with Highlands Hotel, Resorts World Genting, here is the essential contact information:

Address: Resorts World Genting, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia

Phone: 03-6101 1118

Mobile Phone: +60 3-6101 1118

When contacting Highlands Hotel, it is advisable to be prepared with specific questions regarding room availability, current renovation status and its potential impact, any specific concerns (such as the water quality issue mentioned in some reviews), and details on access to various resort facilities. Utilizing the provided phone numbers is the most direct way to get real-time information and confirm booking details. For additional information or to view more photos and updated reviews, checking the official Resorts World Genting website or popular hotel booking platforms is highly recommended.

In conclusion, Highlands Hotel, nestled within the expansive Resorts World Genting in Pahang, offers a compelling accommodation choice for locals planning a visit to this iconic highland destination. Its suitability for residents of Pahang, and indeed for all Malaysians, stems from its long-standing presence, strategic location, and comprehensive range of services, despite some isolated concerns mentioned in reviews.

Firstly, the hotel's prime location directly within Resorts World Genting ensures unparalleled access to the resort's major attractions – from the exhilarating Genting SkyWorlds Theme Park to the vibrant SkyAvenue shopping and dining complex, and most notably, the Genting Casino. For those whose primary purpose is to enjoy the gaming facilities, its immediate proximity is a distinct advantage. The ease of accessibility, whether by car or the scenic Awana SkyWay cable car, makes it a convenient option for a quick getaway or a longer vacation.

While customer feedback has highlighted issues like water quality and ongoing renovations, it's important to note that such large resorts continuously work to maintain and upgrade their facilities. These points serve as reminders for guests to verify the latest status directly with the hotel. Highlands Hotel remains a robust option that provides comfortable rooms, a wide array of resort amenities (including pools, gyms, and diverse dining), and the unique cool climate of Genting Highlands.

For locals seeking a well-connected stay with direct access to entertainment, dining, and leisure activities, Highlands Hotel offers a familiar and established base. It's particularly suitable for those who appreciate being at the heart of the action, even if it means a slight walk to the newer attractions. Ultimately, Highlands Hotel continues to be a relevant and practical choice for Malaysians looking for a memorable experience in the 'City of Entertainment'.

Highlands Hotel

Resorts World Genting, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia