Resort Hotel

Assalamualaikum dan salam sejahtera, warga Pahang! When planning a trip to the cool heights of Genting Highlands, choosing the right accommodation is key to a comfortable and enjoyable experience. Among the many options available, Resort Hotel is a well-known name. This article is crafted for you, our local community, to provide an overview of Resort Hotel, based on readily available public information and recent customer experiences. Our aim is to offer a factual and informative perspective to help you make an informed decision for your next visit to Genting Highlands.

Resort Hotel, situated in the iconic Genting Highlands, has been a long-standing fixture in the area's accommodation landscape. For many of us in Pahang, Genting Highlands represents a popular local getaway, offering entertainment, dining, and a refreshing climate. As with any long-established property, it's important to have a clear understanding of what to expect. Recent customer reviews indicate a mixed experience, with some guests expressing "Bad experience" due to "unfriendly" staff, "wired and inconvenient" key rules for long stays, and issues with room conditions such as being "outdated and messy," with "dirty" carpets, "smelly" rooms, "tilted bed," and "leaking shower head." There were also complaints about discrepancies between online pictures and the actual appearance, and a "mountain view room" booking only providing a "view of the building," with no helpful resolution from reception. These points are crucial for potential guests to consider, ensuring expectations align with the reality of the stay. This overview aims to present a balanced view, drawing directly from public feedback to help you, the local user, navigate your accommodation choices in Genting Highlands.

Resort Hotel is prominently located in Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia. For residents across Pahang, this location is synonymous with a popular hill resort destination, renowned for its cooler climate and entertainment offerings. Genting Highlands is accessible via well-maintained highways from various parts of Pahang, including Kuala Lumpur and other major towns in Peninsular Malaysia. The journey up to the highlands, while winding, is a familiar route for many locals, offering scenic views as you ascend.

The accessibility of Resort Hotel within Genting Highlands itself is generally good, being part of the integrated resort complex. Guests typically arrive by car or bus, utilizing the extensive network of roads leading up to the summit. Once there, the hotel's position within the resort often allows for relatively easy access to other attractions, entertainment venues, and dining options within the Genting Highlands complex, either by walking, shuttle services, or internal transportation systems. This central location is a distinct advantage for visitors who wish to explore the various facets of Genting Highlands without excessive travel once they have arrived. However, as with any popular tourist destination, guests should anticipate potential heavy traffic during peak seasons or public holidays, which can affect travel time to and from the highlands. Planning your journey during off-peak hours or days might contribute to a smoother travel experience.

• Accommodation: Provides private guest rooms for individuals, couples, or families. The hotel is a large establishment capable of handling a high volume of guests.

• Reception Services: Offers standard front desk operations for check-in, check-out, and guest inquiries. As per reviews, efficiency and helpfulness may vary.

• Room Keys: Operates on a system where room keys may require re-validation every few days (e.g., max 3 days), which requires guests to visit the reception repeatedly for longer stays.

• Hotel Rules: Guests are subject to hotel-specific rules, including potential requirements to change rooms or move after a certain duration of stay (e.g., 7 days for long stays).

• Basic Room Amenities: Rooms are expected to include basic furnishings and facilities, though recent reviews suggest these may be outdated and subject to maintenance issues (e.g., dirty carpets, odors, leaking showers).

• Parking: As part of a major resort, extensive parking facilities are generally available, although these may be shared with other resort components.

• Dining Options (Implied): As a hotel in a major resort, it's highly likely to have on-site or easily accessible dining facilities, ranging from casual eateries to more formal restaurants, though specific details are not provided in the input.

• Prominent Location in Genting Highlands: Its key feature is its position within the well-known Genting Highlands resort, offering convenient access to various attractions, entertainment, and dining options.

• Large Capacity: Being a major hotel, it has the capacity to accommodate a significant number of guests, suitable for peak seasons and large events.

• Cool Climate: Guests benefit from the refreshing cooler temperatures of Genting Highlands, providing a respite from the lowland heat.

• Established Presence: As an older, established hotel, it carries a sense of history within the Genting Highlands landscape.

• Views (Potential): While there have been discrepancies, some rooms are marketed as offering mountain views, which, when available, can be a highlight.

• Direct Access to Resort Facilities (Implied): Its integration within the Genting Highlands complex means guests have direct or easy access to theme parks, shopping malls, and casinos.

Phone: 03-2718 1118

Mobile Phone: +60 3-2718 1118

Address: Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia

For direct inquiries, reservations, or to clarify any specific details about your stay at Resort Hotel, you can reach them using the provided phone numbers. It is highly advisable to contact the hotel directly to confirm room availability, pricing, and to address any concerns you may have regarding room conditions, views, or specific hotel policies mentioned in customer reviews (such as the room key validation or potential room changes for long stays). Given the feedback about discrepancies with online photos, it would be prudent to ask for current photos or detailed descriptions if possible. The clear address also aids in navigation to the hotel within the expansive Genting Highlands resort complex. Your proactive communication will help ensure your expectations are managed and contribute to a more satisfactory experience.

Resort Hotel in Genting Highlands holds a familiar place for many locals in Pahang, primarily due to its iconic location within one of Malaysia's most popular hill resorts. For us, a trip to Genting Highlands is a common local getaway, and the hotel's presence means it's a readily available option for accommodation. Its strategic position within the integrated resort complex means easy access to a wide array of entertainment, dining, and leisure activities, all within a short distance. This convenience is a significant factor, allowing locals to fully immerse themselves in the Genting experience without the need for extensive travel between attractions.

However, based on recent feedback, locals considering a stay at Resort Hotel should approach it with realistic expectations, particularly regarding room conditions and service aspects. The reviews highlighting "outdated and messy" rooms, "dirty" carpets, and "leaking shower heads" suggest that while the location is excellent, the hotel itself might be in need of significant renovation and maintenance. Similarly, comments about "unfriendly" staff and "wired and inconvenient" room key policies for long stays are important considerations for those planning an extended visit. For locals, this means it might be more suitable for very short, functional stays where the primary goal is access to Genting’s attractions, rather than a luxurious or pristine hotel experience.

Despite these points, the sheer size and capacity of Resort Hotel mean it can accommodate a large volume of guests, which can be advantageous during peak seasons when other accommodations might be fully booked. For locals who prioritize accessibility to Genting's offerings and are comfortable with a more budget-friendly or no-frills approach to accommodation, it could still serve a purpose. It's a place that has hosted countless visitors over the years, and its established presence provides a certain familiarity.

In conclusion, while Resort Hotel offers the undeniable benefit of its prime Genting Highlands location and accessibility to major attractions, locals considering a stay should be fully aware of the experiences shared by recent guests regarding room quality and service. It remains a viable option for those prioritizing location and who are prepared for an older property that may not fully align with modern hotel standards or online promotional images. By managing expectations and perhaps directly confirming specific room conditions, locals can decide if Resort Hotel aligns with their needs for a practical stay in the cool climate of Genting Highlands.

Resort Hotel

Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia