ETS KTMB station Introduce
Hello, fellow Kuala Lumpur residents! When it comes to inter-city travel within Peninsular Malaysia, the Electric Train Service (ETS) operated by KTMB offers a convenient and often scenic alternative to driving. Our central hub for these journeys is the ETS KTMB Station, located right here in bustling Brickfields. While not a "shopping mall" in the traditional sense with retail outlets, it is a vital transportation hub where locals come to access essential services for their train journeys.
For many of us, the ETS represents a comfortable and efficient way to explore other states, visit family, or embark on a holiday. Understanding the ins and outs of this station can significantly smooth your travel experience. This article is crafted to give you a clear, engaging, and factual overview of the ETS KTMB Station. We’ll delve into its strategic location, important services it provides, and practical tips gathered from other local users to ensure your journey starts on the right track. Our aim is to provide a helpful guide for those of us in Wilayah Persekutuan Kuala Lumpur looking to utilize Malaysia’s electric train network.
We understand that travel experiences can sometimes be tricky, so we've incorporated real customer feedback to offer a well-rounded perspective on what to expect. Read on to prepare yourself for a smoother and more informed journey from ETS KTMB Station!
The ETS KTMB Station is prominently located at 108, Jalan Tun Sambanthan, Brickfields, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. This address places it squarely within Brickfields, a neighbourhood renowned as Kuala Lumpur's primary transportation nucleus. Importantly, this station is essentially integrated with, or forms a crucial part of, the larger KL Sentral complex, which is Malaysia’s busiest railway station and a comprehensive transportation hub.
For us locals, the accessibility of the ETS KTMB Station is unparalleled. Its direct connection to KL Sentral means it is seamlessly linked to almost every major public transportation system in Kuala Lumpur:
- LRT: Kelana Jaya Line
- MRT: Kajang Line
- Monorail: KL Monorail Line
- KTM Komuter: Port Klang Line and Seremban Line
- ERL: KLIA Ekspres and KLIA Transit (to Kuala Lumpur International Airport)
- Buses: A major hub for local and intercity bus services, including the free GoKL City Bus.
- Taxis & Ride-sharing: Abundant availability of taxis and Grab services.
This makes arriving at the station incredibly convenient, regardless of where you are in Kuala Lumpur. Whether you're coming from work, home, or another part of the city, reaching the ETS platforms requires minimal effort. While the station facilities itself are functional, its supreme connectivity to KL Sentral's vast array of retail outlets, F&B options, and waiting areas makes it a truly central and accessible point for rail travel for all residents of Wilayah Persekutuan Kuala Lumpur. Passengers can enjoy the amenities of KL Sentral before heading to their ETS platform.
- Electric Train Service (ETS) Connectivity: The primary service is providing access to KTMB's Electric Train Service for intercity travel across Peninsular Malaysia, connecting major cities like Butterworth.
- Ticketing & Boarding: Facilities for scanning QR code tickets and boarding ETS trains. (Note: Receipt only is not allowed if there's an error/not detected; passengers need a scannable QR code ticket).
- Onboard Food Kiosk: Trains are equipped with a food kiosk offering limited pre-packed cooked food (reheated via microwave), Maggie Mee, and 3-in-1 drinks. (Suggestion for improvement: more variety and pre-booking options).
- Onboard Surau: A designated prayer room (surau) is available in Coach C (middle coach) for Muslim passengers.
- Rubbish Collection: Staff regularly collect rubbish inside the train coaches.
- Power Outlets: Power plugs and USB points are available underneath seats for charging devices.
- Luggage Storage: Large luggage compartments are available at the entrance of each coach.
- Seating: Comfortable seating with window blinds and overhead storage for bags.
- Staff Assistance: Staff are present to assist with boarding, ticket scanning issues, and general inquiries, often noted for being helpful and friendly.
- Central Location & Connectivity: Located in Brickfields, directly integrated with KL Sentral, offering unparalleled access via all major public transport systems in Kuala Lumpur.
- Fast Train Service: The ETS aims to provide a relatively fast intercity train service, though actual speeds may vary.
- Onboard Amenities: Includes practical features like power sockets, USB points, luggage storage, and a surau for convenience during journeys.
- Scenic Views: Journeys to destinations like Butterworth offer scenic views, particularly after Taiping (e.g., Tasik Bukit Merah).
- Staff Warmth: Some staff (e.g., those holding "safe journey" signs and food kiosk staff) are noted for being friendly and helpful, contributing to a positive experience.
- Clean and Functional Trains: Despite being "quite old" and "a bit shaky," trains are generally clean and functional.
- Efficient for Specific Journeys: Suitable for specific routes and offers different durations and prices, allowing for flexibility.
As a train station facilitating a public transportation service, ETS KTMB Station itself does not typically offer commercial "promotions" in the same way a retail shopping mall or a restaurant would. The "promotions" are usually related to the KTMB ETS service itself. However, for locals in Wilayah Persekutuan Kuala Lumpur, there are certain aspects and offers that make the service, and thus the station, appealing:
- Flexible Ticket Pricing: ETS offers different durations and corresponding prices for various routes, allowing passengers to choose based on their budget and time constraints. While not a discount, it's a built-in flexibility.
- Seasonal Promotions: KTMB occasionally runs special promotions for ETS tickets, particularly during festive seasons (e.g., Hari Raya, Chinese New Year) or school holidays. These might include discounted fares, special travel packages, or even early bird offers. It’s always advisable for locals to check the official KTMB website for the latest announcements on these seasonal deals.
- MyRailLife Programme (for students, PwD, senior citizens): KTMB has a loyalty program called MyRailLife that offers discounted fares for eligible groups such as students, persons with disabilities (PwD), and senior citizens. This is a significant ongoing "promotion" that benefits a large segment of the local population. Registration and specific criteria apply for this program.
- Online Booking Discounts: Sometimes, KTMB might offer a small discount or exclusive deals for tickets purchased through their official website or mobile app. This encourages digital transactions and can be a convenient saving for locals.
- Group Travel Packages: For larger groups, there might be specific packages or discounts available, though this would need to be confirmed directly with KTMB sales.
It is important to note that any specific promotions or offers are managed by KTMB as the train operator, and not by the physical station itself. Locals should always refer to the official KTMB website or contact their customer service for the most accurate and up-to-date information on any available promotions or ticket deals.
For inquiries related to the ETS KTMB service or the station, you can use the following contact details, typically associated with KTMB’s general customer service:
Address: 108, Jalan Tun Sambanthan, Brickfields, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Phone: 03-2272 1010 (This number is often a general KTMB contact or for the broader KL Sentral station management, facilitating inquiries about ETS services).
Mobile Phone: +60 3-2272 1010
(Note: KTMB also has an official website and social media channels which are often the best source for up-to-date train schedules, ticket bookings, and promotions.)
For us locals in Wilayah Persekutuan Kuala Lumpur, the ETS KTMB Station (as part of KL Sentral) is an indispensable hub for intercity rail travel, making it highly suitable for a multitude of reasons. Its absolute prime location in Brickfields, directly connected to every major public transport line, means unparalleled accessibility. Whether you're coming from work, home, or any corner of the city, reaching your ETS train is incredibly convenient, eliminating the stress of traffic or parking that often accompanies other forms of travel.
Despite some reported issues with ticket scanning or occasional delays, the overall value proposition for locals remains strong. The ETS offers a comfortable alternative to driving, particularly for longer journeys to destinations like Butterworth, providing power plugs, USB points, and luggage storage on board. The presence of a surau is also a thoughtful inclusion for Muslim travellers. While food options are limited, the overall cleanliness and functionality of the trains contribute to a generally pleasant travel experience.
Crucially, for those looking to escape the hustle and bustle of city life for a brief holiday or to visit family in other states, the ETS offers a relaxing way to travel. The scenic views on certain routes, such as Tasik Bukit Merah, add to the journey’s appeal. While not a typical "shopping mall," its integration with KL Sentral means passengers have access to a wide array of amenities before boarding, from retail shops to diverse food and beverage options.
In conclusion, the ETS KTMB Station in Brickfields is more than just a place to catch a train; it's a vital artery for convenient and relatively comfortable intercity travel for us in Kuala Lumpur. Its accessibility, onboard amenities, and the sheer convenience it offers for exploring other parts of Peninsular Malaysia make it a highly suitable and preferred choice for many locals seeking a relaxed travel experience.
ETS KTMB station Photos










ETS KTMB station Location
ETS KTMB station
108, Jalan Tun Sambanthan, Brickfields, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
ETS KTMB station
108
Aviary Bar
3
The Lounge
Lobby level
Zeta Bar
Level 5
Le Méridien Club Lounge
Block 2B
Pool Bar & Grill@8 , Le Méridien Kuala Lumpur
2
Ruby ETS Lounge (KL Sentral)
Kuala Lumpur City Air Terminal Departure Hall
Boostpp
9-7
Mai Bar
5
Karaoke Manekineko Nu Sentral
Lot No. L4.01.02
NU Sentral
201
Prizon Kitchen and Bar
90-G
Booziies Brickfields KL
90-G
ETS KTMB station Reviews
I arrived 10mins before departure but the ticket had error and it was not due yet but staff didn't want to let me in saying I wouldn't make it and I had to buy another ticket. The next day, I took the same timing and the person sitting next to me came in 5min before departure. WTH. The female staffs were not helpful on my 1st day! Also overheard other customers were not allowed to enter either even though it wasn't even 5min before departure (they were met with accident).Make sure to be here around half hr before departure to scan QR Code ticket (receipt only is not allowed if you get error or not detected) and WAIT at the bench area BEFORE going down. The train is actually just downstairs. Keep the ticket to exit.+ There are 2 staffs holding signs of have a safe journey and they were smiling warmly. Inside the train, the food kiosk staff is helpful and friendly and rubbish collector comes a few times. If you want to buy food, do it early as there r limited prepacked (staff will reheat w microwave not healthy) cooked food n Maggie mee + 3 in 1 drinks. There is surau. Both are in Coach C (middle). Would be better if there were more variety of food n drinks or allow prebooked like flights.There is only 1 lift n 1 escalator.On my way back here, the staff was helpful as the same ticket I got couldn't be detected and he asked to try other scanners on the other side.The ticket (pdf) that was emailed to me from ETS own system is too small and may get error or not detected at all. Grrr! Pls buck up. Staff should check the ticket and allow in, not just rely on scanners. Luckily I had taken screenshots of the ticket when purchased from computer.If you are going to Butterworth, there is Tasik Bukit Merah, manmade lake after Taiping. Best view in the whole ride as the others are just green plants, houses or tunnel. Quite fast to Butterworth n there are different duration (different price).There are power plug n USB point UNDERNEATH the seat and storage for bags overhead. Window blind can be pulled up n down. Seats are not wide (ok for medium size Malaysians). Big Luggage compartment is at the entrance of each coach (block). Train is quite old and a bit shaky but clean and functional.
May 14, 2025 · Justine MjTook the ETS from KL to Butterworth. Unfortunately most of trip was below 100Km/h and multiple stops even though each was brief. Also the signalling system was partly down which caused a 35 minute delay. Train itself was nice and clean and the ride was mostly smooth with just some jerky motion here and there.
Mar 09, 2025 · Keng LowSecond trip to Hatyai on Business class.Although the lounge is just average, but ride offering is great value. Good food, good service, clean, quiet (except a few chirpy co-passengers) and with own entertainment unit (though nothing interesting at all).Beat part is there's plenty of power sockets to charge your devices.
Mar 13, 2025 · Tony ChanTook the ETS for the first time last month to Butterworth.The service is quite good - air conditioning and seats were comfortable, quieter and more stable than previous old trains.However there was not much scenery as the west coast is more developed compared to more scenic jungle train ride from Johor Baru to Kota Bahru
Oct 02, 2024 · Google LumWe took an ETS from KL Sentra to Ipoh. The waiting area was old and crowded. There was no big TV display to show the train schedules. Instead, the next train information was written on a stand at the waiting area and manually changed. The ETS train seats were standard and normal, and cleanliness was average. Overall, it is a convenient way to travel between states. Although not the most comfortable or luxurious mode of travel, we still recommend the ETS for convenience and economical price.
Sep 30, 2023 · LP Pua
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