HONOR Experience Store @ KL East Mall Introduce
Hello, tech enthusiasts and smartphone users of Wilayah Persekutuan Kuala Lumpur! In our fast-paced city, staying connected with the latest mobile technology is more important than ever. If you're on the hunt for a new device, require expert assistance, or simply wish to explore the latest innovations in smartphones, the HONOR Experience Store at KL East Mall is a destination you won't want to miss. This article is specially crafted for you, our local users, to give you a comprehensive insight into what makes this HONOR store a standout choice in Kuala Lumpur's competitive tech landscape. Prepare to discover a place where quality products meet unparalleled customer service, making your tech journey smooth and enjoyable.
In Kuala Lumpur, we are spoilt for choice when it comes to electronics, but finding a store that truly combines value, selection, and genuine customer care can be a challenge. The HONOR Experience Store at KL East Mall rises to this occasion, promising not just a transaction, but a complete experience. Whether you're a loyal HONOR user, curious about their innovative products, or simply in need of reliable after-sales support for your family's devices, this store aims to exceed your expectations. We’ll dive into its convenient location, the full spectrum of services it offers, its unique features that set it apart from the rest, and any special promotions you might be able to take advantage of. Get ready to learn why this HONOR store is perfectly tailored to meet the needs of our local community, making it your trusted partner in the world of mobile technology.
The HONOR Experience Store is strategically located within the vibrant KL East Mall, making it easily accessible for residents across Wilayah Persekutuan Kuala Lumpur. Its precise address is: HONOR, G3-17A, KL TIMUR Kuala Lumpur MY, KL TIMUR, EAST MALL, 823, Jln Lingkaran Tengah 2, KL TIMUR, 53100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. This places the store within a modern shopping complex that serves as a significant hub for retail and leisure in the eastern part of Kuala Lumpur.
In terms of accessibility, KL East Mall is well-connected and convenient for locals. For those relying on public transport, the mall is generally reachable by various bus routes that serve the Gombak and Setapak areas, and importantly, it is often accessible via feeder buses or a short ride from nearby LRT stations. While not directly connected to an LRT/MRT station, its proximity to major roads like Jalan Lingkaran Tengah 2 (MRR2) makes it very convenient for those travelling by car or ride-hailing services. The mall itself offers ample parking facilities, which is a significant advantage for customers driving their own vehicles, eliminating the usual worries about finding a spot in a busy city. This central location within a popular mall means that combining your visit to the HONOR Experience Store with other shopping, dining, or entertainment activities at KL East Mall is incredibly easy and adds to the overall convenience for local users. The clear address within the mall (G3-17A) also ensures easy navigation once you are inside.
The HONOR Experience Store @ KL East Mall offers a comprehensive range of services designed to cater to all your mobile technology needs. These services go beyond just sales, focusing on providing a complete and satisfying customer journey:
New Device Sales: As an official HONOR Experience Store, they provide the latest range of HONOR smartphones, tablets, wearables, and other smart devices. Customers can explore various models, compare specifications, and find a device that perfectly fits their budget and requirements.
Affordable Phone Options: Reviews highlight the availability of "affordable phones," indicating that the store caters to a wide range of budgets, making quality technology accessible to more users in Kuala Lumpur.
Expert Product Consultation: The staff, as praised in reviews (e.g., Moon, Aisy), are "super helpful and friendly." They provide in-depth information about HONOR products, helping customers understand features, specifications, and how to best utilise their devices. This personalised guidance is invaluable for making informed purchasing decisions.
After-Sales Support: A key highlight mentioned by customers is their excellent "aftersale services." This includes assistance with setting up new devices, troubleshooting issues, and ensuring that customers can use their brand-new devices "with no issue." This commitment to post-purchase support builds significant customer trust and loyalty.
Device Setup and Configuration: Staff are available to assist with the initial setup of new devices, transferring data, and configuring settings, ensuring a seamless transition for customers upgrading or switching to an HONOR device.
Product Demos and Hands-On Experience: As an "Experience Store," it provides an environment where customers can physically interact with HONOR devices, test out features, and get a real feel for the products before making a purchase. This hands-on approach is crucial for understanding device capabilities.
Friendly Customer Service: Consistently praised for their "friendly and helpful" nature, the staff create a welcoming and comfortable atmosphere, enhancing the overall shopping experience.
The HONOR Experience Store @ KL East Mall stands out due to several distinct features and highlights that greatly enhance the customer experience:
Exceptional Customer Service: This is arguably the most prominent highlight, repeatedly praised in customer reviews. Staff members like Moon and Aisy are specifically singled out for their "top-notch," "next level," "friendly and helpful" service. This goes beyond mere transactions, creating a genuinely positive and supportive environment for customers.
Dedicated After-Sales Support: The store's commitment to "aftersale services" is a significant advantage. This ensures that customers receive ongoing assistance post-purchase, such as help with device setup and troubleshooting, guaranteeing a smooth and issue-free experience with their new HONOR device. This builds long-term customer loyalty.
Wide Range of Affordable HONOR Devices: The store showcases the full spectrum of HONOR's product line, known for offering advanced features at competitive, "affordable" prices. This makes cutting-edge mobile technology accessible to a broader audience in Kuala Lumpur, without compromising on quality.
"Experience" Focused Environment: As an "Experience Store," it's designed for customers to interact directly with devices. This hands-on approach allows potential buyers to thoroughly explore product features, camera capabilities, and overall user experience before making a purchase, leading to more confident decisions.
Knowledgeable and Engaging Staff: The reviews highlight the staff's expertise and engaging approach ("Padu gila! Moon engko memang tiptop!!"). This indicates that the team is not only well-versed in HONOR products but also enthusiastic about helping customers, providing valuable insights and personalised recommendations.
Reliability and Trustworthiness: The fact that a customer returned for their "3rd time" to purchase phones for their family, citing good service and after-sales support, underscores the store's reliability and trustworthiness. This consistent positive experience builds a strong reputation within the local community.
While the provided customer reviews do not explicitly mention specific, ongoing promotions or special offers at the HONOR Experience Store @ KL East Mall, it is common practice for mobile phone retailers, especially those representing major brands like HONOR, to have various deals. Locals in Wilayah Persekutuan Kuala Lumpur can often find promotions such as:
Bundle Deals: Discounts when purchasing a phone along with accessories like headphones, smartwatches, or protective cases.
Trade-in Programs: Opportunities to exchange old devices for a discount on a new HONOR phone.
Launch Promotions: Special pricing or free gifts for newly released HONOR smartphone models.
Seasonal Sales: Discounts tied to major Malaysian holidays, festive seasons (e.g., Hari Raya, Chinese New Year, Deepavali), or mall-wide sales events at KL East Mall.
Financing Options: Interest-free instalment plans with partner banks, making higher-end devices more accessible.
To stay updated on the most current promotions, it is highly recommended that local users visit the HONOR Experience Store @ KL East Mall in person, check HONOR Malaysia's official website, or follow their social media channels. Store-specific promotions might also be advertised within KL East Mall itself. Engaging with the friendly staff, as highlighted in the reviews, is also an excellent way to inquire about any ongoing deals that might suit your needs.
For all your HONOR product needs, inquiries, or after-sales support, here's how you can get in touch with the HONOR Experience Store @ KL East Mall:
Address: HONOR, G3-17A, KL TIMUR Kuala Lumpur MY, KL TIMUR, EAST MALL, 823, Jln Lingkaran Tengah 2, KL TIMUR, 53100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Phone: 012-219 1632
Mobile Phone: +60 12-219 1632
The phone numbers provide a direct line to the store where you can speak with their helpful staff regarding product availability, technical support, or any other queries you might have before your visit. The precise address within KL East Mall (G3-17A) ensures you can easily locate the store once you arrive at the mall.
The HONOR Experience Store @ KL East Mall is an exceptionally suitable choice for locals in Wilayah Persekutuan Kuala Lumpur for several compelling reasons. Firstly, its prime location within KL East Mall offers superb accessibility, whether you’re driving with ample parking or using public transport and ride-hailing services. This convenience is paramount in our busy city, making a trip to the store hassle-free and easily combinable with other errands or leisure activities at the mall.
Secondly, and most importantly, the store's dedication to providing "top-notch" and "next level" customer service, as highlighted by multiple satisfied customers, truly sets it apart. In a market saturated with tech stores, the genuine helpfulness, friendliness, and expertise of staff members like Moon and Aisy create a welcoming and trustworthy environment. For us locals, knowing that we can rely on knowledgeable individuals for product information and, crucially, for excellent after-sales support, is invaluable. This commitment to ensuring customers can use their devices "with no issue" fosters strong loyalty and peace of mind.
Furthermore, the availability of "affordable phones for my family" alongside a wide range of the latest HONOR devices means the store caters to diverse budgets and needs within the community. This focus on value without compromising on quality resonates deeply with local consumers who seek the best possible technology for their hard-earned money. The "experience" aspect of the store also allows for hands-on exploration, enabling informed decisions that are tailored to individual preferences.
Ultimately, the HONOR Experience Store @ KL East Mall isn't just a place to buy a phone; it's a reliable tech partner that prioritises customer satisfaction through exceptional service, reliable after-sales support, and accessible, quality products. For any resident of Kuala Lumpur looking for a trustworthy and pleasant mobile purchasing experience, this store is undoubtedly a top recommendation and a valuable asset to our local tech scene.
HONOR Experience Store @ KL East Mall Photos












HONOR Experience Store @ KL East Mall Location
HONOR Experience Store @ KL East Mall
HONOR, G3-17A, KL TIMUR Kuala Lumpur MY, KL TIMUR, EAST MALL, 823, Jln Lingkaran Tengah 2, KL TIMUR, 53100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Get directionsHONOR Experience Store @ KL East Mall
HONOR
myNEWS @ LRT Taman Melati
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Bloom.com.my Florist & Flower Delivery KL Selangor
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99 Speedmart my 2642
Ground floor
My Toys
Jalan 1/22a
My Husband Burger RM2 Gombak Setia
13A Jalan Gombak 5
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My Frozen Mart Supplies Sdn. Bhd.-Setapak Branch
21
My jersey homies
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MYHEAVEN PRINTING
Lot 1-135
My Craft Sdn Bhd (OTK Branch)
NO 23
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HONOR Experience Store @ KL East Mall Reviews
Just want to give a big shoutout to Moon. His service was absolutely top-notch! He was super helpful and friendly. His service is truly next level. Padu gila! Moon engko memang tiptop!! Tq Moon
Apr 30, 2025 · Zul QarnainThis is my 3rd time here after buying affordable phones for my family, they also provided me good service and even help me with aftersale services to make sure i can use my brand new device with no issue. Shoutout Aisy for being friendly and helpful with my purchase. Will surely come here again
May 31, 2025 · imanshahQuick and easy. Hi Honor! Bye Samsung (2019 - 2025 - Battery Issue)Free gift: Wireless Charger StandRecommended by: Makcik ColleagueThanks to Moon and Shu
May 25, 2025 · Suriya M. OmarKudos to SA Aisy for the great assistance! Visited last weekend with my father to find a work tablet for him—excellent service.
Mar 29, 2025 · Muhammad Aiman Bin Mohamad GhazaliSpecial thanks to Moon who helped me throughout the process. He was super friendly, knowledgeable, and patient with all my questions. He even helped me set up the phone and transfer my data on the spot. It’s rare to find customer service this good these days.Highly recommend this place if you’re thinking about getting an Honor phone
May 31, 2025 · tisya
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