Latitude 02

Selangor, a vibrant and dynamic state in Malaysia, is not only a hub for commerce and industry but also a burgeoning destination for leisure and hospitality. Within its well-planned city of Putrajaya, luxury hotels often house hidden gems that offer refined experiences, catering to discerning locals and visitors alike. Latitude 02, nestled within the prestigious Le Méridien Putrajaya Hotel, is one such establishment that has garnered attention for its unique blend of sophisticated offerings and remarkable customer service, particularly noted for its high tea experience.

Latitude 02, while referred to as a 'bar' in some contexts, operates more as a hotel lounge, primarily renowned for its elegant high tea service. This distinction is important for locals in Selangor who are seeking a refined afternoon experience rather than a typical nightlife bar. It offers a serene escape, providing a setting for intimate gatherings, celebrations, or simply a quiet moment of indulgence. The overall impression conveyed by customer reviews is one of exceptional hospitality and a commitment to ensuring guests have a memorable time, which speaks volumes about its suitability for special occasions.

The experience at Latitude 02 is often characterized by its professional and attentive staff. Reviews frequently highlight individuals like Mr. Andrew and Mr. Mel, praising their friendly demeanor and top-notch service. This level of customer care, from warm greetings to prompt and accommodating responses to unforeseen incidents (like a knocked-over coffee cup), truly elevates the dining experience. Such dedication to service creates a welcoming and stress-free environment, making guests feel valued and cared for – a crucial element for a luxury hotel establishment.

While the culinary aspects, particularly the high tea snacks, are described as being "within expectations" and "just normal" in terms of taste by one reviewer, the quality is still acknowledged as "great." This suggests a consistent standard, even if not groundbreaking. However, specific items like the "creme brûlée with sweet strawberry on top" clearly left a positive impression, indicating highlights within the menu. The focus here seems to be on a comprehensive experience that combines quality food, smooth beverages, and, most importantly, impeccable service.

Despite some minor points regarding the dining area's open layout and seating comfort, the overwhelming sentiment from customers leans towards a highly positive and delightful gathering experience. This indicates that the strengths of Latitude 02, particularly its service excellence and ability to create memorable moments (such as complimentary birthday surprises), outweigh any minor physical limitations. For locals in Selangor looking for a sophisticated venue for high tea or a relaxed meeting point within a hotel setting, Latitude 02 at Le Méridien Putrajaya presents a compelling option, promising warm hospitality and a refined atmosphere.

Latitude 02 is strategically located within the prestigious Le Méridien Putrajaya Hotel, at IOI Resort, 62502 Putrajaya, Selangor, Malaysia. This prime location places it within one of the most well-known and upscale areas in Putrajaya, a federal territory that is almost entirely enveloped by Selangor, making it highly accessible for residents across the state.

The Le Méridien Putrajaya Hotel is part of the larger IOI Resort City, which is a major integrated development featuring the IOI City Mall, golf courses, and various other amenities. This makes the hotel a significant landmark and easily identifiable. Accessibility by road is excellent, as IOI Resort City is directly connected to major highways such as the South Klang Valley Expressway (SKVE) and Maju Expressway (MEX), allowing for seamless travel from Kuala Lumpur, Cyberjaya, and other parts of Selangor. The presence of ample parking facilities at the hotel and the wider IOI Resort City further ensures convenience for visitors arriving by private vehicle.

While Putrajaya itself has limited direct public transport links compared to Kuala Lumpur city center, feeder buses often connect to nearby MRT/LRT stations (e.g., Putrajaya Sentral). Additionally, ride-hailing services are widely available and commonly used to reach Le Méridien Putrajaya, providing a convenient door-to-door option for locals. Its setting within a five-star hotel guarantees a safe and well-maintained environment, enhancing the overall accessibility and desirability for those seeking a premium experience in Selangor.

Latitude 02 primarily functions as a sophisticated hotel lounge, offering a range of services centered around upscale F&B experiences, especially its notable high tea.

• High Tea Service: Offers a refined afternoon tea experience, typically featuring a selection of savory bites, sweet pastries, scones, and a choice of teas or coffees. This is a primary draw for the venue.
• Beverage Service: Provides a selection of coffees, teas, and potentially other non-alcoholic and alcoholic beverages, common for a hotel lounge. (Note: While called a "bar," the reviews emphasize coffee/tea, suggesting this is a stronger focus).
• Light Snacks/Desserts: Beyond the high tea set, other light snacks or individual desserts might be available from the lounge menu.
• Private Gatherings/Celebrations: The venue is suitable for intimate celebrations like birthday gatherings, as evidenced by customer reviews, often with complimentary touches for special occasions.
• Professional Customer Service: Emphasis on highly professional, friendly, and accommodating service from the staff, crucial for a luxury hotel environment.
• Dine-in Experience: Offers a comfortable and elegant setting for patrons to relax and enjoy their food and drinks.
• Complimentary Offerings: As seen in reviews, they provide delightful surprises like complimentary birthday cakes, enhancing the guest experience.

Latitude 02 at Le Méridien Putrajaya boasts several key features and highlights that make it a compelling choice for locals in Selangor.

• Exceptional Customer Service: This is the most consistently praised feature. Reviewers highlight the professionalism, friendliness, and attentiveness of the staff, describing it as "top-notch service" and "completely impressed." This ensures a truly welcoming and comfortable experience for guests.
• Delightful High Tea Experience: While the taste of snacks is described as "normal," the overall high tea experience is "great." This suggests a well-presented set, quality ingredients, and the ambiance conducive to a pleasant afternoon outing. The creme brûlée specifically received positive mention.
• Complimentary Celebratory Touches: The provision of a complimentary birthday cake for celebrations is a significant highlight, adding a personalized and memorable touch that makes guests feel special and valued. This is a strong draw for family gatherings.
• Sophisticated Hotel Ambiance: Located within the luxurious Le Méridien Putrajaya Hotel, Latitude 02 benefits from the elegant and well-maintained surroundings of a five-star establishment, offering a refined backdrop for its services.
• Smooth Coffee Offerings: Despite one reviewer finding the coffee "nothing exciting," it was still described as "quite smooth," indicating a basic level of quality and consistency for their coffee beverages.
• Suitable for Special Gatherings: The positive feedback on sibling gatherings and birthday surprises points to its suitability as a venue for intimate celebrations and small group get-togethers.
• Proactive Problem Solving: The quick and courteous replacement of a knocked-over coffee cup without extra charge demonstrates remarkable professionalism and a commitment to customer satisfaction, turning a potential negative into a positive.

As part of a luxury hotel like Le Méridien Putrajaya, Latitude 02 is likely to have various promotions and special offers, particularly surrounding its popular high tea service or seasonal events. While specific ongoing promotions are not explicitly detailed in the provided information, common types of offers for such hotel lounges often include:

• High Tea Packages: Special pricing for high tea sets, especially for a minimum number of pax, or themed high tea promotions tied to seasons or holidays.
• Bank Card Partnerships: Discounts or exclusive deals for cardholders of specific banks, a common practice in Malaysian hotel F&B outlets.
• Hotel Loyalty Program Benefits: Members of Marriott Bonvoy (Le Méridien's loyalty program) may enjoy discounts on F&B, including at Latitude 02.
• Festive Celebrations: Special menus or promotions during major festive seasons like Chinese New Year, Valentine's Day, Mother's Day, or Christmas.
• Afternoon Tea Vouchers: Often available through online deal platforms or direct hotel sales for gift-giving or discounted future visits.
• Birthday/Anniversary Perks: As evidenced by reviews, complimentary items like a birthday cake are often provided for special occasions, reinforcing its suitability for celebrations.

For the most current and specific promotions available at Latitude 02, locals in Selangor are highly encouraged to:

• Visit the official Le Méridien Putrajaya Hotel website under their dining section.
• Check their social media channels for the latest announcements.
• Contact the hotel directly via the provided phone number to inquire about ongoing high tea promotions or special event packages.

Address: Le Méridien Putrajaya Hotel, IOI Resort, 62502 Putrajaya, Selangor, Malaysia

Phone: 03-8689 6888

Mobile Phone: +60 3-8689 6888

For reservations, inquiries about the high tea service, or any other information, customers are advised to contact the hotel directly using the provided phone numbers.

Latitude 02 at Le Méridien Putrajaya stands out as an exceptionally suitable destination for locals in Selangor, particularly for those seeking a refined and memorable experience. Its primary suitability stems from its blend of sophisticated ambiance, delightful culinary offerings, and, most notably, its exemplary customer service.

Firstly, for locals looking for a special venue to celebrate milestones or enjoy a leisurely afternoon, the high tea experience at Latitude 02 is a significant draw. While some may find the taste of the snacks "normal," the overall quality and presentation, coupled with the elegant hotel setting, create a sense of occasion. The "creme brûlée with sweet strawberry on top" being a highlight suggests attention to detail in their offerings. This makes it an ideal spot for birthday celebrations, anniversary treats, or a refined gathering with family and friends.

Secondly, the consistently praised professional and friendly customer service truly elevates the experience. Reviews commend the staff's attentiveness, efficiency, and willingness to go the extra mile, even in unexpected situations. For locals, this means a stress-free and pleasant visit where they feel valued and well taken care of, making the experience more enjoyable and memorable. Such high standards of hospitality are a powerful draw for repeat visits.

Furthermore, its location within the prestigious Le Méridien Putrajaya Hotel, set amidst the well-developed IOI Resort City, offers both accessibility and a sense of exclusivity. While Putrajaya itself is easily reachable from various parts of Selangor via major highways, the hotel environment ensures ample parking and a safe, well-maintained setting. This makes it a convenient option for those looking for an upscale outing without having to venture into the more congested parts of Kuala Lumpur.

While some minor feedback mentioned the open dining area and seating comfort, the overwhelming positive sentiment regarding the overall experience and the service quality indicates that these aspects do not detract significantly from the value provided. The ability to surprise a "birthday boy" with a complimentary cake further showcases their dedication to creating personalized and cherished memories.

In conclusion, Latitude 02 is highly suitable for locals in Selangor because it provides a premium, service-oriented high tea experience within a luxurious hotel setting. It's the perfect venue for special occasions, leisurely afternoon treats, or simply enjoying top-notch hospitality in a sophisticated environment, making it a valuable addition to Selangor's vibrant F&B scene.

Latitude 02

Le Méridien Putrajaya Hotel, Ioi Resort, 62502 Putrajaya, Selangor, Malaysia