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Bata IOI City Mall

LG007, LOWER GROUND FLOOR, IOI CITY MALL, Ioi Resort, 62502 Putrajaya, Selangor, Malaysia

3.0
One time when I was surveying and buying a pair of shoes, my phone's battery was low and nearly shutting down. I plugged my charger into a plug socket that literally hasn't been used; the plug is just there. I charged my phone just for a while to keep my phone alive. But one of the staff with a gangster face plugged out my charger and said that I dishonoured hem. I don't understand. You have been dishonoured by a charger??? Crazy. - Akmal Radi
Bata IOI City Mall Overview Intro Photos Location Reviews

Bata IOI City Mall Introduce

Selangor, a vibrant and populous state in Malaysia, is a hub for diverse lifestyles, from bustling urban professionals to growing families. For generations, the name Bata has been synonymous with quality and accessible footwear, becoming a household name across Malaysia. In Putrajaya, within the impressive confines of IOI City Mall, Bata @ IOI City Mall continues this legacy, offering a wide array of shoes for every member of the family. While IOI City Mall itself is a sprawling retail paradise, Bata provides a dedicated, reliable spot for locals to find footwear that combines comfort, durability, and style.

Bata @ IOI City Mall understands the evolving needs of its customers, from comfortable everyday wear to sturdy school shoes and fashionable options for special occasions. It serves as a go-to destination for many residents in Putrajaya and the surrounding regions who value practicality and a trusted brand. Whether you're a long-time "Bata fan" or new to their collection, this store offers a welcoming environment to explore your next perfect pair.

Location and Accessibility

Bata @ IOI City Mall is conveniently situated at LG007, Lower Ground Floor, IOI City Mall, Ioi Resort, 62502 Putrajaya, Selangor, Malaysia. Its prime spot on the lower ground floor makes it easily discoverable for shoppers navigating the mall's extensive layout.

IOI City Mall is renowned for its excellent connectivity, making it a highly accessible destination from various parts of Selangor and Kuala Lumpur. The mall is strategically linked by several major highways, including the South Klang Valley Expressway (SKVE), Lebuhraya Damansara-Puchong (LDP), Maju Expressway (MEX), and Kajang Dispersal Link Expressway (SILK Highway). This comprehensive road network ensures a smooth journey for visitors arriving by car from Putrajaya, Cyberjaya, Seri Kembangan, Kajang, and even more distant areas. While direct MRT/LRT access within the mall is not available, feeder bus services connect to nearby KTM Serdang and MRT Kajang stations, providing public transport options. The mall also boasts extensive parking facilities with over 14,000 bays, minimizing concerns about finding a spot. This ease of access positions Bata @ IOI City Mall as a convenient and reliable choice for all your footwear needs.

Services Offered

Bata @ IOI City Mall, as a dedicated footwear retailer, focuses on providing comprehensive services related to shoe selection and purchase. These services aim to ensure a satisfactory shopping experience for every customer:

  • Wide Footwear Selection: Offering a vast collection of shoes for men, women, and children, covering various categories such as casual shoes, formal wear, sports shoes, school shoes, sandals, and slippers. They also carry well-known Bata sub-brands like Bata Comfit, North Star, Power, Bubblegummers, and Weinbrenner.

  • Professional Sales Assistance: Knowledgeable staff are available to assist customers with shoe sizing, fitting, and recommending suitable styles based on individual needs and preferences. They can guide you through the diverse collection to help you find the perfect pair.

  • Shoe Fitting Services: Ensuring the right fit is crucial for comfort and foot health. Staff can provide proper shoe fitting advice, especially important for children's growing feet.

  • After-Sales Support & Exchange Policies: While specific details would depend on Bata's corporate policy, the store generally handles exchanges or returns in accordance with their terms and conditions for faulty products or sizing issues. Customers are advised to keep their receipts for such processes.

  • Display and Try-On: Customers can freely browse and try on various shoe models before making a purchase, experiencing the comfort and fit firsthand.

It is important to note the customer feedback about staff conduct. While one review praises "Good collection and service," another highlights a negative experience regarding a charging port and perceived "dishonour." This indicates that while standard retail services are offered, individual customer interactions can vary.

Features / Highlights

Bata @ IOI City Mall leverages its brand reputation and strategic mall location to offer several compelling features and highlights for local shoppers:

  • Trusted Brand Heritage: Bata is a long-established and widely recognized footwear brand in Malaysia, known for its focus on everyday comfort and durability. This brand recognition instills confidence in many local consumers who grew up with Bata shoes.

  • Comprehensive Family Footwear: A significant highlight is its ability to cater to the entire family's footwear needs in one go. From school shoes for children (a particular strength of Bata) to comfortable options for adults, it's a convenient one-stop shop for families.

  • Location in IOI City Mall: Being housed within IOI City Mall, Malaysia's largest regional mall, provides an unparalleled shopping environment. Customers can seamlessly combine their shoe shopping with grocery runs, dining, entertainment (like District 21 or Icescape Ice Rink), and other retail therapy, making it a highly efficient and enjoyable outing.

  • Variety and Accessibility: The store typically maintains a good collection across various styles and price points, making quality footwear accessible to a broad demographic. This is echoed in the review mentioning "Good collection."

However, it's also crucial to address the customer feedback, which points to a potential area for concern:

  • Inconsistent Staff Interaction: The negative review describing a staff member's reaction to phone charging ("gangster face plugged out my charger and said that I dishonoured him. I don't understand. You have been dishonoured by a charger??? Crazy.") highlights a potential inconsistency in customer service. While likely an isolated incident, it suggests that customer experience can vary, and awareness of store policies (e.g., regarding power outlets for public use) might be a point of friction.

Overall, Bata's strong brand, diverse collection, and prime mall location remain key highlights, though personal customer service experiences can significantly influence individual perceptions.

Promotions or Special Offers

Bata @ IOI City Mall, being a major retail chain, regularly participates in and initiates various promotions and special offers throughout the year. These promotions aim to provide value to customers and attract shoppers, especially during peak seasons. While specific, real-time promotions can vary, typical offers you might find include:

  • Seasonal Sales: Significant discounts during festive periods such as Hari Raya, Chinese New Year, Deepavali, Christmas, and national holidays like Merdeka Day or Malaysia Day. These sales often involve percentage discounts on selected items or store-wide markdowns.

  • Back-to-School Promotions: Given Bata's strong reputation for school shoes, you can often expect special deals, bundles, or discounts on school footwear and accessories leading up to the new school year.

  • Bundle Deals: Offers where customers receive a discount when purchasing multiple pairs of shoes or combining shoes with accessories like socks, insoles, or shoe care products.

  • Member Exclusive Discounts: If Bata has a loyalty program, members often receive exclusive discounts, early access to sales, or special vouchers.

  • Mall-Wide Campaigns: Participation in IOI City Mall's own promotional events, which might include mall-wide sales, voucher giveaways, or loyalty point benefits through the CLUB IOI program. These are often advertised throughout the mall and on the mall's official website.

  • Online-to-Offline Offers: Sometimes, promotions seen on Bata's official Malaysian website or their social media pages might also be redeemable in-store, or they might offer exclusive in-store deals.

To get the most accurate and up-to-date information on current promotions, it is always recommended to visit the Bata store directly at IOI City Mall, check Bata Malaysia's official website (bata.com.my), or follow their official social media channels. Inquire with the sales staff about ongoing deals to ensure you don't miss out on any savings.

Contact Information

For direct inquiries regarding products, stock availability, or general information about Bata @ IOI City Mall, here is the relevant contact information:

Address: LG007, Lower Ground Floor, IOI City Mall, Ioi Resort, 62502 Putrajaya, Selangor, Malaysia

Phone: 03-8685 1821

Mobile Phone: +60 3-8685 1821

For broader inquiries or to provide feedback that might require corporate attention beyond the store level, customers can also reach out to Bata Malaysia's central customer service channels, which are typically available on their official website (bata.com.my). These channels often include email addresses or a general contact form for customer support.

Conclusion: Why Bata @ IOI City Mall is Suitable for Locals

Bata @ IOI City Mall stands as a highly suitable and practical footwear destination for locals in Putrajaya and the wider Selangor region. Its suitability is firmly rooted in its long-standing brand reputation, its comprehensive product range, and its strategic location within one of Malaysia's premier shopping complexes.

Firstly, the enduring trust in the Bata brand resonates deeply with Malaysian consumers. For generations, Bata has been synonymous with reliable and affordable footwear, especially for school shoes, a staple for every family. This established trust means locals can visit the store with confidence, knowing they are investing in products from a brand with a strong heritage of quality and value. Whether it's sturdy shoes for active children or comfortable options for adults, Bata consistently delivers on these fundamental needs.

Secondly, its location within IOI City Mall is a paramount advantage. This immense mall serves as a central hub for virtually every retail and leisure need. For busy locals, being able to purchase shoes at Bata, and then seamlessly move on to grocery shopping, dining, entertainment, or other retail errands all under one roof, provides unparalleled convenience. This integrated shopping experience saves precious time and effort, making the visit to Bata not just a chore but part of a larger, enjoyable outing for the entire family. The mall's excellent accessibility via major highways and abundant parking further enhances this convenience.

Furthermore, the store’s ability to cater to the entire family's footwear requirements is a significant draw. From toddlers needing their first walking shoes to teenagers seeking stylish options and parents looking for comfortable work or leisure footwear, Bata offers a diverse selection under one roof. This 'one-stop-shop' convenience is highly valued by families seeking efficiency in their shopping trips. The "Good collection" noted in a review reinforces that shoppers are likely to find what they need.

While a single negative review highlighted an isolated incident regarding staff interaction over a charging point, it is important to view this within the context of thousands of daily customer interactions in a large mall environment. The overall sentiment often leans towards the brand's reliability and product availability.

In conclusion, Bata @ IOI City Mall is an ideal choice for locals seeking a dependable, convenient, and comprehensive footwear shopping experience. It combines the comfort of a trusted brand with the unparalleled convenience of a prime mall location, making it an indispensable part of the retail landscape for residents in Putrajaya and Selangor.

Bata IOI City Mall Photos

Bata IOI City Mall Picture 1Bata IOI City Mall Picture 2Bata IOI City Mall Picture 3Bata IOI City Mall Picture 4Bata IOI City Mall Picture 5Bata IOI City Mall Picture 6Bata IOI City Mall Picture 7Bata IOI City Mall Picture 8Bata IOI City Mall Picture 9Bata IOI City Mall Picture 10

Bata IOI City Mall Location

Bata IOI City Mall

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