Resort Suites Hotel at Bandar Sunway Introduce
Welcome to Resort Suites Hotel at Bandar Sunway, a lodging option located right in the heart of Bandar Sunway, Petaling Jaya, Selangor. If you're seeking a place to stay with unparalleled access to one of Selangor's most iconic shopping and entertainment destinations, our hotel offers a highly convenient base. We understand that for many, a prime location, especially one directly connected to amenities, is a top priority for their stay. Our aim is to provide a practical and accessible experience for all our guests visiting the vibrant Bandar Sunway area.
Resort Suites Hotel at Bandar Sunway is primarily valued for its excellent location and direct connectivity. It is positioned as a straightforward accommodation choice for those prioritizing access to Sunway Pyramid Mall and its surrounding attractions. While specific experiences can vary, the core appeal lies in the convenience it offers. As a hotel within a larger complex, it generally provides the basic framework for a comfortable stay, focusing on essential facilities and guest accessibility.
It is important for guests to understand the nature of the accommodation provided. As with many properties within large integrated developments, individual units might be managed by various hosts or operators, leading to variations in service delivery and room conditions. Some guests have highlighted that while the location is undeniably superb, aspects such as room cleanliness and host responsiveness might vary, and it's advisable to clarify all charges, including cleaning and daily housekeeping fees, upfront. For the price, the primary benefit remains the unbeatable location.
---Resort Suites Hotel at Bandar Sunway is exceptionally well-located at B1, Resort Suites Hotel @ Pyramid Tower East, Persiaran Lagoon, Bandar Sunway, 46150 Petaling Jaya, Selangor, Malaysia. This address places it directly at the nexus of activity in Bandar Sunway, renowned for its dynamic environment and comprehensive amenities.
The most significant advantage of this hotel is its direct, seamless connection to Sunway Pyramid Mall. Guests can enjoy immediate indoor access to one of Malaysia's largest and most popular shopping, dining, and entertainment complexes without needing to step outdoors. This makes shopping, dining, catching a movie, or accessing services incredibly convenient, regardless of the weather. Furthermore, the proximity to Sunway Lagoon Theme Park, a world-class attraction, is another major draw, making it an ideal base for families and leisure travellers looking to maximize their time at the park.
Beyond the immediate connection to Sunway Pyramid, the hotel's location offers superb accessibility to major transportation networks. Persiaran Lagoon provides excellent links to key highways such as the Federal Highway, LDP (Lebuhraya Damansara-Puchong), NPE (New Pantai Expressway), and KESAS. This ensures smooth and efficient travel to Kuala Lumpur city centre, Subang Jaya, Puchong, and other parts of Selangor, whether you are driving your own vehicle or utilising ride-sharing services. For those relying on public transport, the area is well-served by buses and is typically a short distance from BRT (Bus Rapid Transit) stations, which connect to the LRT (Light Rail Transit) system, providing extensive reach across the Klang Valley. This unparalleled connectivity truly enhances the convenience of staying at Resort Suites Hotel, allowing guests to explore the wider Selangor region with ease.
---Direct Mall Access: The primary service offered is the unbeatable direct connection to Sunway Pyramid Mall, providing unparalleled convenience for shopping, dining, and entertainment right at your doorstep.
Accommodation Units: The hotel offers various room configurations within the Resort Suites Hotel @ Pyramid Tower East. It's important to clarify specific bed types (e.g., double beds vs. bunk beds) directly with your host or booking platform to ensure your requirements are met.
Basic Room Amenities: Guests can expect fundamental in-room amenities typically found in hotel units, such as air conditioning and private bathrooms. The cleanliness of these amenities, however, has been noted by some guests as an area that might require improvement, specifically regarding toiletries and slippers.
Housekeeping (with caveats): While cleaning services are generally available, it is crucial to clarify the exact terms. Guests have noted that a "cleaning fee" might refer to a post-checkout clean, and daily housekeeping may incur an additional charge (e.g., RM50 per day) that might not be clearly communicated upfront. It's advisable to confirm if daily housekeeping is included or an additional service.
Parking Facilities: Parking is typically available for guests. It's recommended to clarify parking procedures and any associated fees upon booking or check-in, as policies can vary.
Wi-Fi Access: Guests can generally expect Wi-Fi availability within the units, although responsiveness for issues might vary depending on the host or unit management.
Front Desk / Reception Access (with limitations): As a serviced apartment/hotel hybrid, guest access to the main hotel's lobby and amenities (like toilets or luggage storage) might be restricted based on the specific booking terms or the host's arrangements, rather than full hotel privileges.
Unbeatable Location and Direct Mall Connectivity: The absolute strongest highlight is the hotel's direct, seamless connection to Sunway Pyramid Mall. This offers unparalleled convenience for shopping, dining, and entertainment, making it incredibly easy to access a vast array of amenities without leaving the building complex.
Proximity to Sunway Lagoon Theme Park: The hotel's location means it's just a short walk or quick drive to Sunway Lagoon Theme Park, making it an ideal choice for families and tourists whose primary interest is visiting this popular attraction.
Excellent Accessibility to Major Highways: Guests benefit from straightforward access to key expressways like LDP, Federal Highway, NPE, and KESAS, facilitating convenient travel to various parts of Selangor and Kuala Lumpur.
Variety of Dining and Entertainment Options: Being connected to Sunway Pyramid means an endless choice of restaurants, cafes, and entertainment venues are literally at your doorstep, catering to all tastes and preferences.
Value for Location: While service and room condition can vary (as per reviews), for the price paid, the hotel's core value proposition lies in its prime location and direct connectivity to a major lifestyle hub. This is often seen as a fair trade-off by guests who prioritize location above all else.
To inquire about availability, rates, or to make a booking for Resort Suites Hotel at Bandar Sunway, please use the following contact details:
Address: B1, Resort Suites Hotel @ Pyramid Tower East, Persiaran Lagoon, Bandar Sunway, 46150 Petaling Jaya, Selangor, Malaysia
Phone: 017-500 7679
Mobile Phone: +60 17-500 7679
We recommend contacting the provided phone number directly to clarify specific room configurations (e.g., bunk beds), cleaning fees, daily housekeeping options, and any access limitations to hotel facilities before making your booking. This will ensure full transparency and help manage expectations for your stay.
---For residents of Selangor and those frequently in or around Petaling Jaya, Resort Suites Hotel at Bandar Sunway offers a distinctly practical lodging option that particularly suits local needs, especially when convenience and location are paramount. It’s designed to be a highly accessible base, making it an excellent choice for a variety of local scenarios.
Firstly, if you’re a local needing a place for out-of-town relatives or friends, especially those who love shopping, theme parks, or simply appreciate being in the heart of a lively area, this hotel is ideal. Its direct connection to Sunway Pyramid Mall means your guests have immediate access to world-class retail, dining, and entertainment options without the hassle of driving or even walking outdoors. This convenience is a significant plus, making their visit effortless and enjoyable. It's a great option for family members who want to spend their time exploring the mall and its attractions.
Secondly, for locals planning a 'staycation' or a short getaway within Selangor, particularly if the main objective is to enjoy Sunway Lagoon Theme Park or indulge in a shopping spree, this hotel provides the ultimate convenience. You can simply walk out of your room and into the mall or theme park, maximizing your leisure time. The easy access to various F&B outlets means you don't need to cook or travel far for meals, adding to the relaxed holiday feel. This saves time on commuting and allows for more spontaneous activities.
Furthermore, the excellent accessibility to major highways (LDP, Federal Highway, NPE, KESAS) and proximity to public transport options make it highly convenient for locals who need to commute. Whether attending business meetings in Petaling Jaya or Kuala Lumpur, visiting educational institutions like Sunway University or Monash University, or simply exploring other parts of Selangor, the location minimizes travel time and complexity. While some aspects of service and room maintenance have been noted, for the price point, the unparalleled location remains the primary value, which many locals might find acceptable given their familiarity with the area.
In summary, Resort Suites Hotel at Bandar Sunway is exceptionally well-suited to serve the Selangor community. It offers the prime advantage of direct mall connectivity, the convenience of a central Bandar Sunway location, and practical access to key attractions and transport links. For any situation requiring a highly accessible, convenient, and value-for-location lodging solution in Petaling Jaya, this hotel isn't just an option; it's the straightforward choice for locals seeking maximum convenience and proximity to Bandar Sunway's vibrant offerings.
Resort Suites Hotel at Bandar Sunway Photos










Resort Suites Hotel at Bandar Sunway Location
Resort Suites Hotel at Bandar Sunway
B1, Resort Suites Hotel @ Pyramid Tower East, Persiaran Lagoon, Bandar Sunway, 46150 Petaling Jaya, Selangor, Malaysia
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Resort Suites Hotel at Bandar Sunway Reviews
Stayed 24-29 June 2025. Room number 18109, host name is SH. Prior to our stay the host was already quite unresponsive, very slow replies. Was not informed to leave the keys for housekeeping, so we collected the keys early. Host told us to return the key for housekeeping, so my parents went back and got scolded in malay by the housekeeping lady. (What kind of hotel doesnt have a master key to open the rooms?) My mum also asked him clearly before booking the room that there would be 2 double beds and 2 single beds. He confirmed. But when we got there, it was 2 doubles and 2 bunk beds. We were not told it was bunk bed. Shouldnt this thing be said clearly to the guest?At first glance, the room was not maintained well. There were leftover toiletries in the bathroom by the previous guest (attached photos below) and the bedroom slippers were black and dirty, looked like they had been used many times by many previous guests (also photo below). Didnt take other pictures but the tablecloth and chairs were also dirty and stained.Beds were relatively clean but the bunk beds were super noisy and unstable. Not safe to climb to the top bunk bed at all, the bed looked like it would topple over with one hand“Cleaning fee 70rm” was not specified properly. We assumed that it was a daily housekeeping fee, but it turned out to be a fee to clean the room after we left. Daily housekeeping was 50rm a day which we were not informed of. The host gave us one free housekeeping to compensate for the confusion, but he promised 12pm on 27 june and then last minute say cannot come, only can come 5 pm or else 28 june. We check out 29 june, for what clean on 28??Throughout our stay we did contact the host a few times for some questions like wifi, parking, etc. but he was not responsive at all.The room was so bad that 1) we were not allowed to leave our luggage at the reception cos our room was so cheap we were below everyone else at that same hotel and 2) we were not allowed to use the lobby toilets cos same reason and 3) our room didnt even have key card tap to open the door, we had to use manual keyThe only good side of this hotel is the location. Directly connected to sunway pyramid mall. For the price u pay, u get what u pay for so be prepared to have no service and a dirty room. Would not book again.
Jul 02, 2025 · casperCheck out was served by Ratul, Staff service are excellent, just the room need to improve on the cleanliness. Location are superb.
Apr 24, 2025 · margaret cheah1st time staying, I guess was the twin room assigned to us was old comparing to other king bed room so was disappointed since we reach room, key card holder label going off, ants on kitchen top, dining table and work desk. Bed wall wallpaper some dropping off, 2 seater sofa was badly stained. So we can only seat dining chair with bath towel :( a little stain on 1 bedsheet and Bathroom is old looking. But another 2 more rooms was ok just old designed. All rooms should be checked and upgraded, for the price I will just give 3 of 5 stars 🌟
Dec 22, 2024 · AKGChecked in on 22/11. The moment I entered the lobby, it’s depressing. There was no porter to help with the luggage. The place is dark & not welcoming.The room is very dingy - not enough lighting.The decor looks old & tired. The photos are very deceiving.Will not recommend it to anyone. To think that Jeffrey Cheah takes pride in all his hotel this room is very very disappointing & depressing.
Nov 22, 2024 · Pat LimResort Suites Hotel look to be the upper floors 12 to 29.Resort Suites Hotel lobby is below Pyramid Hotel lobby at B1.To get to Resort Suites Hotel drop off at Pyramid Hotel and take the lift down to B1.3 Hotel Luggage Trollies available.Floor 12 has Gym with AC, Laundry and a vending machine.
Jan 12, 2025 · Ian Ly
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